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Very good 7.4
Based on 1500 reviews

Recent customer comments

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Very good

based on 1500 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

9.7 jaime G.
June 26, 2012
convenience location
free charge of wifi
the price are very affordable, people are very hardworking when i approaching the receptionist she intertain me very well. then after we check in the doorman approached me and he accompanied us to the room and short endorsement of thier ammenities of the hotel, and when we check out they very past to process no worry to my flight. its great and nice hotel...

5.3 Ronald L.
June 24, 2012
Walk to Robinson Place Malate
Good Location Budget Price
well, city garden is near to most anywhere near malate, robinsons mall, all the pubs and eateries. but malate at night can be daunting to walk, doesnt feel quite safe. and the room is somewhat 'dirty' , i cant get over the feeling they dont clean the floors. if you can overcome this deficiency, the good thing is the budget price for city garden.

4 Ronald L.
June 24, 2012
Really Budget Hotel
Its Budget Price
Its budget price is its main selling factor. Other than that, not much goes for it. The cleanliness of the rooms leaves a lot to be desired. Also, the staff check in process and check out process takes interminably long. make sure you give yourself plenty of time during the checkout if you have to catch a flight. You will be surprised how long they can drag out the process. Food selection is ok for in room dining but a bit pricey. Not in sync with their overall hotel room price.

5 Ronald L.
June 24, 2012
Be careful of taxi touts at night
Budget price
be careful of the taxi touts at night, make sure they agree to run on the meter before you get in, otherwise expect to be ripped off. the hotel as usual met all of my expectations, both good and bad! the price was reasonable of course. the rooms were not clean. staff check in and check out was slow. it was relatively near to robinsons.

10 Jordan L.
United States
June 24, 2012
Great location
Good nightlife near
A lot of food places near..walking distance to Robinson mall..the buffet breakfast is good and staff are friendly..

8.3 Dale G.
June 24, 2012
Conveniently located
clean, best value for money
Met some really friendly and accommodating staff. The housekeeping staff was also very helpful and attended to our requests promptly. Almost all employees were friendly and always greeted with a smile. The rooms were not very big, and I personally didn't like the wheels under the bed and it kept moving when I was leaning on the headboard but it was very clean and I loved waking up with a copy of the day's paper on my door.

7.3 jane T.
June 21, 2012
Very good hotel for its price
Clean and comfortable room
We stayed in a suite room for a night because my boyfriend came from an out of the country trip and his flight was delayed. We booked a suite room because we wanted to have an "okay" room, but what we experienced exceeded out expectation. Their room is very spacious, clean, comfortable. It can even be compared to a 5 star hotel. We arrived very very late so we asked if we can have a late check out and they allowed us. Good experience!

9 Ann P.
United States
June 19, 2012
Great location, staff is most friendly
Location is perfect, staff is friendly and the rooms are clean
I will stay here again. The best value that I have found in Manila.

7.3 Darren T.
June 19, 2012
Great staff but security in the area is an issue
Nice rooms, great staff, value for money
a good little hotel but my first night there a japanese guy was robbed by pickpockets. they took his passport and money, this happens almost daily just around the confines of the hotel on mabini street, the local police need to do something as it is out of hand.

6.7 Chao L.
June 18, 2012
Average Hotel but Sub-par staff performance
Nothing, maybe the wifi
i do not have positive feel about the hotel especially the surrounding areas. staff performance in the kitchen are sub-par standards, while check-in counter staff are still okay. room facility is just average but nothing special. it is just good to have a short night stay before you move on with other agenda. not recommended and will not be coming back again.