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Very good 7.4
Based on 1506 reviews

Recent customer comments

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Very good



based on 1506 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.6
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

Hans N.
Malaysia
May 01, 2012
Small room with basic amenities
location
Room was small to my liking and very basic amenities provided with no tooth brush in the toilet. TV was not working well and air conditioning unit was very noisy due to very old model...hole in the wall type. Only given 1 key even though I requested two because it takes ages for the room to be cool because the air conditioning unit was old and if you go out for dinner and later come back to your room, you have to start from the beginning again in order to get the room to cool condition. Breakfast was good, location was good but room with no window kind of spoil it for me.

Judeeth V.
Philippines
April 29, 2012
Bedsheets
Comfort room, the bathtub
My stay was okay only, because of the bedhseets. In a hotel that's one important factor. The beedshets are a bit old already, it's not that thick and soft. The comforters is not well folded. The sheets are just plane basic white. It does not give attraction at all and the comfort of the bedsheet is not there. For the hotdog pillows, it's not smooth.

Ronald L.
Malaysia
April 28, 2012
Well located hotel in Mabini Street
Location
Well located in Mabini Street in Malate. The superior room was a bit of a let down though. For PHP 300 more, I would have chosen the Deluxe room, much more spacious and also a full LCD TV instead of the VERY OLD crv here which is not clear. 2 blocks away from robinson Malate and lots of activity around old Malate town so location is good but service level is around that of a 2 to 3 star hotel. Hot water is a bit weak and takes 3 to 5 mins to heat up. Reception service sucks though!

CHENG L.
Hong Kong
April 26, 2012
Great location
good service
location great, rooms not too big, air-conditioning is average.

Florence F.
Philippines
April 25, 2012
Great location and value for money
location
Very good location, close to 24/7 stores and spacious suite room for a family.

LEE K.
Singapore
April 24, 2012
yes loverly hotel and good service with a smile
selling points
my stay is wonderful, hotel is very near to the shopping centre, like robinson, the location is very easy, but the traffic is treble, and i like the food during the breakfast, but i hope they should supply complimentary drink, kindly check my record i am very regular guest in city garden

Robert E.
United States
April 22, 2012
Nice Hotel. Small clean rooms.
Nice breakfast.
this is an older hotel. it is still in good condition. the staff is friendly. the breakfast buffet was a bit limited. the price was just fine for the hotel features.

Jumer C.
Philippines
April 21, 2012
Strategically located
clean comfortable rooms
the hotel is located near lrt station, malls, the us embassy, hospital and clubs. rooms are adequately sized, comfortable large beds with clean bathrooms. breakfast buffet is ok, but lacks variety. there was ongoing renovation of the adjacent room/floor, so its a noisy during the mid-day.

Jumer C.
Philippines
April 21, 2012
Spacious, clean rooms
strategically located
it was my 2nd time to stay in this hotel. they have spacious, modern, clean rooms. Friendly staff.

Ronald L.
Malaysia
April 20, 2012
3 star hotel, everything works
Walking Distance to Robinson Place mall Malate
no frills almost budget like hotel. the major plus is its just 2 blocks away from robinson mall malate. downside is during peak hours, traffic in this part of malate is horrendous. walking to robinson mall will definitely be faster than taking a taxi there. the dining at this hotel is not good. staff service is average, nothing to shout about. one more downside is the lift. there is only one lift in this hotel, so maybe a bit slow especially if you are staying at the top floors.