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City Garden Suites Hotel

1158 A. Mabini Street, Ermita, Manila, Philippines 1000 (Show on map)

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Area: Ermita Number of Rooms: 142
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1412 reviews

Value for Money
7.5
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (1412)
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Larry C. Solo travelers United States of America, January 22, 2015
Good Hotel

Courteous / Friendly staff. Great location. Clean / well kept property
8.7
I stay at City Garden most of the time when in Manila. Great location walking distance to the American Embassy / Roxas Blvd. Friendly staff. Food is expensive here and not that good. Many better places to eat in the area. Book online for cheaper rates. Hotel will not give you the online rate or even extend your stay at that rate, but will wait while you sit in the lobby and book online (doesn't make sense but a few hotels in the PI have done this to me). Overall great place to stay.
Kathryn P. Solo travelers Philippines, January 18, 2015
City Garden Suites

Proximity to several attractions in Manila
7
I booked this hotel for relatives coming from the U.S. and province for the Papal Visit. The hotel served its purpose being in proximity of Rizal Park were most of the day's activities are held. It's definitely three star and that's the service and facility/s you will get. Decent and clean bedroom space with ante room, fair bathroom with tub. All extras like slippers and umbrellas have big price tags attached JUST IN CASE you want to bring it home. No room view. Very limited parking space. We came at a very busy time. The hotel is fully booked with more hopefuls lingering around for an available room so the staff are pleasant but obviously overwhelmed.
Alyssa R. Families with older children Philippines, January 15, 2015
below expectations

location
5.7
I requested for a Non-Smoking Room, but when we arrived, the room smelled like cigarettes. The room was way bigger in the photos. The air conditioner malfunctioned in the middle of the night.
Otto B. Solo travelers Germany, January 12, 2015
Back at the same hotel again !!

Friendliness of staff, location and breakfast,
8.3
Just good. Have been there several times before!
Sean B. Couples Canada, January 11, 2015
Good overall

good location, hotel cleanliness and courteous staff
7.3
The beds are a little too soft/thin and the rooms need a makeover but overall really nice.
Otto B. Solo travelers Germany, January 7, 2015
A good hotel to stay downtown Manila-Ermita

Friendly staff, Excellent location, Good breakfast,,
8
Have been here several times ... In fact, I'm just back at the hotel coming from the north of the LUZON Island! Still happy to be here!
Wilfredo V. Couples Philippines, January 5, 2015
Unsatisfactory

No comment
7
Sweat after midnight bec tha air conditioner not cool enough
Alan P. Couples United States of America, December 30, 2014
good

lobby and restaurants
8.3
Good
Ethelinda P. Business travelers United States of America, December 9, 2014
The staffs were considerate to allow early checkin

Staff are nice, clean hotel and price is fair enough
9
Excellent!! Accomodating staffs, excellent service and reasonable price per night! I will definitely book again here in the future.
Lawrence M. Couples United States of America, November 23, 2014
long wait for check in....over an hour

location, location, and fitness room
7
Got into room late, then no cable TV service for two days, finally changed rooms after "MAJOR" complaint. Also, the buffet breakfast has deteriorated from our last visit. The saving grace was the shift manager: Sally Dela Cruz. She sorted out our room problem promptly and was very helpful. Maybe I just had some bad luck. I will return, if I have business in the area again.

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Customer Reviews - City Garden Suites Hotel, Manila

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