Very good 7.4
Based on 501 reviews

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About City Hotel


Strategically located in the heart of Shanghai's business area, this luxury hotel provides guests easy access to public transportation, making it an excellent choice for both business travelers and leisure travelers. The property is just a short walk away from the Bund Museum and Shanghai Natural History Museum. Only 15 minutes away from Shanghai Airport, City Hotel offers elegantly designed guestrooms and a full range of luxuries with a magnificent view of People Square. An in-house restaurant serves a variety of dishes ranging from Cantonese to Japanese and local specialties, while hotel functions are fully equipped with modern facilities and internet access. Only a 10-minute walk to Shanxi Road Subway Station, guests at the hotel can simply make their way to attractions and experience Shanghai's nightlife. Superb hospitality and services can be expected to be found at City Hotel.
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  • free Wi-Fi in all rooms

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • swimming pool [indoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • salon
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 12 km
Number of Rooms : 270
Room Voltage: 110
Time to Airport (Minutes): 30
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.0
  • Location 8.1
  • Room Comfort/Standard 7.4
  • Service 7.2
  • Value for Money 7.3
  • Food/Dining 6.7

Akinori S.
June 30, 2016
Good location, reasonable price.
Room is nice and comfortable. Facility is not great but ok. Location is the biggest positive factor. One problem is no WiFi. Everything else if good!

Stefan S.
June 26, 2016
dont get the booked room
for 12 Years I am guest of this hotel. This time I booked deluxe room, but get only the standard room. I stayed before in both kinds of room, so I know the difference. Complaining directly after check_ in doesnt work, so stayed 3 days in a smelly small standard room.....never again

Ian H.
United Kingdom
June 02, 2016
Paid for wifi
This place was fine for its purpose of someonewhere to stay near to where we needed to be. You had to pay for wifi by the 24 hour period and from memory it was per device not per room

felix S.
May 22, 2016
near shanghai exhibition expo
The reception make us change room 3 times because they said our booking is different.. and the english is hard to understand. A lot of food near here. Near IPAM mall , walking distance to mall around 15 minutes

May 07, 2016
Nice and location is convient.

Leow P.
April 23, 2016
Clean and near to the Exhibition Center
Walking distance to the Shanghai Exhibition Center.

Trishanna V.
United States
April 07, 2016
When in Rome behave like Romans
This hotel was good, but expect to have some language barriers. As tourists, many locals cannot speak or understand English. We stayed on a high floor room and the view was really nice, although the room was not even close to the picture provided on Agoda. The only concern I had was the air conditioner because we were not able to adjust the room temperature. Just to let you know, breakfast included is for ONLY ONE PERSON (you must pay extra), but definitely worth paying for.

Adir Z.
March 24, 2016
No air-conditioning - same temperature to all the
My last visit to the Hotel was a nightmare. Recently the hotel management have decided to save moeny and shutdown the personal air-conditioning that each room have and to provide a one temperature to all the rooms, leading to a situation that you are or too cold or sweat like crazy at night, having no sleep.

South Korea
March 13, 2016
reasonable price, good breakfast, nice staff
I'd like to recommend this hotel for the reason of reasonable price consideing room condition and good breakfast. Staffs were also nice whenever I needed their help.

Jane C.
Hong Kong
March 12, 2016
reasonable price at good location
1. near shopping centre