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City Hotel

5-7 South Shanxi Rd., Xintiandi & Huaihai Rd, Shanghai, China (Show on map)

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Area: Xintiandi & Huaihai Rd Number of Rooms: 270

Recent customer reviews

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Good

7.4

based on
434 reviews

Value for Money
7.4
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (434)
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Xiao C. Business travelers China, December 4, 2014
is good

in city, wifi is fast, room is good
6.3
no complain. overall is good
Chong Y. Business travelers Hong Kong, November 28, 2014
Average hotel, not for business travellers

clean, sizeable room, great breakfast
7
No A/C in the room, all they have are heaters, with 20C, you wouldn't want to have heaters on, but good that they can unlock the windows. Room was clean and sizeable, but internet was not included in the rate even though it mentioned in room info with "LAN and WiFi access", quite disappointed with that! Hotels with no free internet access would definitely not be my first choice next time. Overall, I would not say it's good for value especially there are tons of other choices in Shanghai, with better location and internet included for more or less the same price! One good thing is, they provide very good concierge service! The young tall bloke was really helpful even though he couldn't speak much of English, but he was trying all his best to help. Really appreciated it.
Ian A. Solo travelers Canada, November 23, 2014
better than average chinese hotels

Clean, comfortable, friendly
8
Good stay for the weekend in Shanghai. I hate how all the rooms in China are smoking rooms so City Hotel is great because there are some non-smoking rooms. It costs more than average Chinese hotel but it is better. Staff is friendly and when I complained that it was too hot and the window was sealed shut, they sent someone up to unlock the window. Bathroom was clean but drain was slow. Nothing's perfect. Top location for spending a weekend in Shanghai.
Jiffriy C. Business travelers Hong Kong, November 20, 2014
Short stay

simple, walkable to the mass transit, not too crowded
7
Its not bad for the price
Jia C. Business travelers Taiwan, November 6, 2014
Acceptable

breakfast is good
8.3
no free wifi in the hotel.
William L. Business travelers Hong Kong, October 25, 2014
convenient location

convenient location, clean room, good wifi
6
Chee H. Business travelers Malaysia, October 18, 2014
Convenient with value for money

location, reasonably price, not too old
5.7
Yumeng L. Couples China, October 8, 2014
good, japanese style

location , quite, clean
7.7
easy to find, room is ok, but no WIFI
Kathleen C. Solo travelers United States of America, September 27, 2014
Fantastic comfort

Clean,comfortable,great locationPerfect
9.3
Perfect in every was.
Oded I. Business travelers Israel, September 17, 2014
Get Deluxe rooms, enjoy the food and gym

Gym, pool, breakfast
7.3
Good as always. Nice clean rooms, good breakfast, great gym and pool (for Deluxe rooms only). Staff is very bad - not polite, not helpful, and greedy - but if you overcome their nastiness, then the hotel provides great value for money.

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Customer Reviews - City Hotel, Shanghai

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