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City Hotel

5-7 South Shanxi Rd., Xintiandi & Huaihai Rd, Shanghai, China (Show on map)

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Area: Xintiandi & Huaihai Rd Number of Rooms: 270

Recent customer reviews

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Good

7.4

based on
448 reviews

Value for Money
7.4
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (448)
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Chow W. Business travelers Singapore, March 26, 2015
Shanghai domotex

Location
7
Well taken care only no free wifi
Kian P. Business travelers Malaysia, March 4, 2015
Location is Convenient

Breakfast, Security, Conveniency
5.7
Overall is at satisfactory
Dominick F. Business travelers Australia, January 16, 2015
Average

location, price, room
6.3
Hui-Ju L. Solo travelers Taiwan, January 4, 2015
disappointing

below average
4.7
Not impressed
Ian A. Solo travelers Canada, January 2, 2015
Clean and comfortable and not too expensive.

Comfortable room, nice view, non-smoking floor
7.3
I stayed here on a weekend in Shanghai and chose it because the location is great and the rooms are comfortable. In the winter, most cheap hotels have bad heating but the City Hotel is nice and warm. If you ask the housekeeper, she will open the window with a special key. I think the windows should open on their own. The view is nice and the roads below are not too noisy. This also has a non-smoking floor but it can be all occupied. I hope the manager makes more non-smoking floors.
Chi C. Business travelers China, January 1, 2015
Simply okay

Location
6.7
Pondicherry D. Families with older children India, December 27, 2014
Overall good

Comfortable stay
7.7
Nice
Xiao C. Business travelers China, December 4, 2014
is good

in city, wifi is fast, room is good
6.3
no complain. overall is good
Chong Y. Business travelers Hong Kong, November 28, 2014
Average hotel, not for business travellers

clean, sizeable room, great breakfast
7
No A/C in the room, all they have are heaters, with 20C, you wouldn't want to have heaters on, but good that they can unlock the windows. Room was clean and sizeable, but internet was not included in the rate even though it mentioned in room info with "LAN and WiFi access", quite disappointed with that! Hotels with no free internet access would definitely not be my first choice next time. Overall, I would not say it's good for value especially there are tons of other choices in Shanghai, with better location and internet included for more or less the same price! One good thing is, they provide very good concierge service! The young tall bloke was really helpful even though he couldn't speak much of English, but he was trying all his best to help. Really appreciated it.
Ian A. Solo travelers Canada, November 23, 2014
better than average chinese hotels

Clean, comfortable, friendly
8
Good stay for the weekend in Shanghai. I hate how all the rooms in China are smoking rooms so City Hotel is great because there are some non-smoking rooms. It costs more than average Chinese hotel but it is better. Staff is friendly and when I complained that it was too hot and the window was sealed shut, they sent someone up to unlock the window. Bathroom was clean but drain was slow. Nothing's perfect. Top location for spending a weekend in Shanghai.

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Customer Reviews - City Hotel, Shanghai

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