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City Hotel

5-7 South Shanxi Rd., Xintiandi & Huaihai Rd, Shanghai, China (Show on map)

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Area: Xintiandi & Huaihai Rd Number of Rooms: 270

Recent customer reviews

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Good

7.4

based on
390 reviews

Value for Money
7.4
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (390)
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Ka L. Business travelers Hong Kong, June 16, 2014
Very good !

Easy to reach at the center of the city.
8.3
The bath tub was bad.
Cedric V. Solo travelers Canada, May 25, 2014
Horrible staff........
3
Horrible stay......they did not even refund the deposit as agreed. Please be very cautious about the deposit and please ask for a proof you paid it before to check in.
Oded I. Groups Israel, May 15, 2014
Nice hotel with great gym&pool, but Internet costs

Gym, pool, breakfast
7
Good hotel from a room and cleanliness point of view. Good breakfast and a great fun and pool. However, Internet costs extra and is not stable on wifi. Need to factor 60 rmb/day in the price. Staff is unfriendly and inefficient.
Fran M. Solo travelers Canada, May 5, 2014
Wonderful! This clean friendly hotel was perfect.

Location, price, service
9.3
This clean friendly hotel served a great breakfast. The location was great for shopping and in a nice neighbourhood for shopping.
Donald L. Couples United States of America, April 29, 2014
Great location, attentive staff, comfort, value

Value, location, cleanliness
8.7
City Hotel is very nicely located in Shanxi Road - a quiet, boutique and tree-lined main street, convenient to wherever you want to go in Shanghai. The staff was very helpful and pleasant, even obtaining tickets for us before we checked in and called from another city. They spoke excellent English. The room, though not luxury, is very well-equipped and extremely clean and well-kept. On the 21st Floor, it offered a terrific view of the city. The only downside was we were told that "for this room", presumably meaning an Agoda booked room, free internet wasn't included -- it would cost the equivalent of $10/day.
Helen Y. Solo travelers United States of America, April 27, 2014
Great location, great service

location, service, clean
9
My go-to hotel when I visit my home town.
Rendy T. Couples New Zealand, April 25, 2014
you got what you pay for

Location, price and service
7
The room locks were broken, had the room services called few times. Desk staff weren't very helpful.
Huat C. Solo travelers Malaysia, April 20, 2014
good location, nice room, value for money

good location, nice room, value for money
7.7
good location in the city and within walking distance (about 15 mins) to the metro stations. nice big room and has many location food places nearby.
Kathleen C. Solo travelers United States of America, April 13, 2014
Great space to relax

Location was great
9.3
My stay at the City Hotel was very nice. The hotel was clean and well equipped with all the essential items for my comfort.The location is superb in a beautiful area of town close to all sorts of attractions.Walking distance to the Big Bud tour stop and Nanjing rd for major shopping.The staff is friendly and very helpful and I had no problem with language.The in house restaurants are fabulous breakfast is very good with a wide variety of foods.80 RMB for all you can eat and the steak house is amazing.Overall I would say that this hotel deserves a top rating from me.
Ai L. Business travelers Malaysia, March 27, 2014
Simple hotel

Price, location, Clean
6
Was there for business. So no high expectations. Only needed to sleep. Room was clean and neat. Restaurants are reasonable. Breakfast is simple. Location is good. Getting around in taxi. Bed is comfortable and clean. Bathroom is clean and tidy. Price is reasonable. Will stay again and recommend to friends

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Customer Reviews - City Hotel, Shanghai

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