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Customers like this hotel for:
    Nearest transport:
  • Vientiane Bus Station (0.7 Km / 9 min walk)
    Area recommended for:
  • culture
  • sightseeing
  • restaurants
    Distance to airport:
  • Wattay International Airport (4.9 Km)
    Customer comments:
  • "Cleanliness", "Friendly staff", "Good location"
    Top nearby attractions:
  • That Dam (0.2 Km / 3 min walk)
  • Nam Phou Fountain (0.3 Km / 4 min walk)
  • Lao National Museum (0.3 Km / 4 min walk)
  • Krua Lao Restaurant ( traditional food and show) (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

City Inn Vientiane Hotel

Rue Pangkham, Vientiane City Center, Vientiane, Laos (Show on map)

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"Staff were lovely, clean, close to..."

Deanna, Australia October 22, 2015

Features of City Inn Vientiane Hotel

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • grocery deliveries
  • laundry service
  • library
  • lockers
  • luggage storage
  • newspapers
  • postal service
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • massage


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Hindi
  • Lao
  • Thai

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Hotel Description
City Inn Vientiane Hotel provides a convenient base for all visitors to the Laos capital city. The hotel is...see more City Inn Vientiane Hotel provides a convenient base for all visitors to the Laos capital city. The hotel is conveniently located near Namphou Circle, beautiful temples, and several tourist attractions like the morning market, foreign embassies, and business and shopping centers. The hotel is designed with a blend of contemporary design with a touch of Asian culture. Guests can enjoy dining at the restaurant on-site. The rooms come in three different types and cater to all lodging needs. In-room amenities include a coffee/tea maker, complimentary wireless Internet access, and cable TV. Guests staying at this hotel have easy access to the city's wide range of entertainment and shopping opportunities.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (771)

Business travelers (189)

Couples (249)

Solo travelers (211)

Families with young children (28)

Families with older children (27)

Groups (67)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (771)
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Yoichi T. Solo travelers
Japan, November 16, 2015
Low end 3 star hotel (for business use only)

Location, just about workable
Location was very good. Breakfast was okay. Functional room. (Somewhere to put your head down). Wifi available (although slow). Those were the good points. The bad: very surly staff (only smiled if they made a mistake and tried to get you to accept the mistake - see later); very old hotel so water pressure and shower is very poor; no hot water in the sink. Mistake - be very careful with laundry facilities here - despite being fairly expensive to use, they lost some of my clothes (and mixed them up with clothes of other guests). Don't wash any expensive clothing here. I don't believe it was a case of theft but merely incompetence. I've stayed at good 3 star hotels and poor 3 star hotels. This would fall into the latter category but to be generous I've classified it as a 3 star. Probably will go to another hotel next time.
YANG L. Business travelers
China, November 25, 2015
value for money

location, room is big,quite
Deanna D. Solo travelers
Australia, October 23, 2015
Great hotel, not so great internet

Staff were lovely, clean, close to everything
The hotel is lovely. The staff are very kind and helpful. I was there for work and there was next to no internet connection for the entire few days that I was there, which was very frustrating. The hotel explained that there had been a power outage just before I arrived and they were trying to fix it but the rest of town had functioning wifi so I'm not sure why the hotel couldn't get itself sorted. The hotel is fantastic and the staff are super lovely and friendly. But if you're there for work maybe get your own internet package.
David M. Couples
United Kingdom, October 09, 2015
good location, clean, decent breakfast, all good

good location, clean, decent breakfast included in price.
Cannot complain, good location, 5 mins walk from city centre. Clean rooms and hotel, decent enough internet and good breakfast included in room rate.
YANG L. Business travelers
China, September 14, 2015
nice stay

helpful staff
helpful staff
YANG L. Business travelers
China, September 14, 2015
helpful staff

helpful staff
helpful staff
YANG L. Business travelers
China, September 14, 2015
helpful staff

helpful staff
helpful staff
YANG L. Business travelers
China, September 14, 2015
helpful staff

helpful staff
helpful staff
Wai H. Groups
Singapore, August 17, 2015
Helpful staff and great location made it awesome!

Location, Service, Room Size
I booked the Junior Suite to share with 2 other friends. It was more than worth the money I paid - a large suite with large room, strong Wi-Fi, good location and great service. I appreciate the help of the staff very much! I would recommend City Inn Vientiane to anyone looking to explore the city from a central location!
Bahram D. Couples
Iraq, July 28, 2015
Not Friendly Staff

Big Room, Nice, Comfort
Very cold staffs Not appreciate

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