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City Inn Vientiane Hotel

Rue Pangkham, Vientiane City Center, Vientiane, Laos (Show on map)

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Area: Vientiane City Center Number of Rooms: 99
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
684 reviews

Value for Money
7.7
Location
8.3
Staff Performance
7.8
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.0
Food/Dining
7.1
All reviews (684)
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Lim B. Groups Malaysia, August 12, 2014
Poor attitude receipt, poor promise
2
This hotel, is the worst hotel i have been booking thur agoda. in my trip, total im booking 4 Deluxe Room, request Double bed, but the hotel reception given all 4 rooms with all single beds. i was booking double bed, therefore i request for double bed, but the reception told us no, and pull up the "term & cond" to challenges me said all "subject to hotel approve", if i not happy on it. contact Agoda. after a time ague, the hotel only allow change 1 room to us, and the rest still remain in single bed. i request for upgrade (i will pay and topup), but the reception told me hotel are fully book. only Single bed is available. if you dont happy on it, please contact agoda! the hotel receipt all push the problem to agoda. before i booking the hotel, i was email to the hotel Manager. mention i will book in 2 adults per room. and will bring guest after checkin. the hotel manager reply email told me as long the room is fit to two person, there have no additional charges (i still keep the email). but when i back to hotel with guest at 11pm, the receipt rude and said: i dont know your guest, you need intro your guest to me?!?! why i need intro my guest to receipt? i book the hotel with 2 adults, and before it i had email to the hotel manager said will bring guest, and hotel manager hotel me no problem. now the receipt sit and chair look like "gangster" talk to me said must intro guest to him. and all of us (total 8 persons was stand, receipt is sit on chair). one of my guest spoke thai with him, and end up the receipt wan the money for the guest as joint fee. this consider cheating. totally dissatisfied this hotel. surrounded still have alot good hotel and value of money.
Joon S. Business travelers Malaysia, June 21, 2014
Comfort & Clean Hotel

Clean, Comfort, Easy access
7.3
Super clean hotel, nice bathroom and I enjoy the stay here, except the breakfast is too simple for the price I paid for this hotel. Management should review again the breakfast. Cooking is just too simple and salty.
Paul J. Solo travelers Australia, June 20, 2014
Centrally located with friendly staff

Location, attentiveness of staff & helpful Managers
8
It was quite pleasant. First I was given a room in 2nd floor and I had it changed to 5th floor by resident Manager. Great help. Everything worked well. Restaurants, market and Thai border are within walking distance.
Michiko S. Business travelers Japan, June 11, 2014
Very convenient hotel

Reasonable price and good location
7.7
I could walk to the river side in the morning and even night time restaurants located very nearby at walking distance.
Andy V. Couples United States of America, June 3, 2014
My stay in City Inn Vientiane Hotel 7 out of 10

Room is big with comfortable bedding and flat screen T.V
7.3
The room was great, but the housekeepers has to rush to prepared the room, ending up forgetting to empty out the trash bin, didn't replaced a new towel and restroom still dirty. But the room is Great!
Jirachan K. Business travelers Thailand, May 12, 2014
good service excepted Breakfast

Location, good facility, and transportation
8.3
Breakfast is poor but service is good
Maud C. Business travelers France, May 10, 2014
nice stay in vientiane city center

centrally located, good breakfast, comfortable rooms
8.7
I have a good stay in this hotel. The breakfast is great, rooms are quiet and clean. The hotel is not so far from restaurants and local attraction (morning and nigt market, temples...)
Yasuhiro S. Solo travelers Japan, April 28, 2014
Just relax

Central location, polite staffs, price
8.7
I experienced a nice stay with CityInn. I could do everything within walking distance.
Tong-Hsin L. Business travelers Taiwan, April 27, 2014
Very good and be yeond my expectation!

Clean, Confortable, and Conveient!
8.3
That was my first time to visit Vientiane, Lao, and the purpose of my trip was for business. The hotel is clean, quiet, and confortable. In addition, the breakfast is good, but some are only served by request!
Yukimi T. Business travelers Japan, April 9, 2014
Diappointed

Location, there are many restaurants around the hotel, clean the room
5.7

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Customer Reviews - City Inn Vientiane Hotel, Vientiane

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