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City Lodge Hotel

Level 2, 15-17 Hunter Street, Sydney CBD, Sydney, Australia (Show on map)

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City Lodge Hotel Sydney - Bathroom City Lodge Hotel Sydney - Guest Room City Lodge Hotel Sydney - Guest Room City Lodge Hotel Sydney - Guest Room City Lodge Hotel Sydney - Interior City Lodge Hotel Sydney - Surroundings City Lodge Hotel Sydney - Guest Room City Lodge Hotel Sydney - Guest Room City Lodge Hotel Sydney - Interior
Area: Sydney CBD Number of Rooms: 20

Recent customer reviews

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Pleasant

6.7

based on
364 reviews

Value for Money
6.7
Location
8.6
Staff Performance
6.5
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.7
Food/Dining
5.5
All reviews (364)
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Ian G. Couples Australia, October 26, 2014
keft a lot to be desired

its location to opera house/circular quay
5.7
the ambience of the hotel was less than inspiring. the receptionist was polite and efficient but not overly helpful.having to carry our bags up a fairly narrow staircase sporting cracked lino was again poor. the assigned room was very small and the entrance to the bathroom/toilet was protected by a semi-see through glass door. all in all it did not meet expectations nor warrant the tariff
Jane S. Couples New Zealand, October 24, 2014
Good price for top Sydney location.

Location. Clean and comfortable. Nothing flash but worth the money.
9
We chose this hotel simply because it was within walking distance of the Opera House and The Sydney Theatre both of which we had to go to. Pd $139 for a queen room, own shower etc. Sign above toilet read not to put toilet paper down it as it would cause a blockage (use bin provided) and the TV didn't really work but would stay there again due to price, location and cleanliness. Receptionist was efficient, check in and out without any hassles. We really only needed a bed and a shower. Would recommend.
Donna D. Couples Australia, October 17, 2014
staff were not very helpful

location
3.7
Staff have no idea as to customer service or common courtesy and are ill informed in regards to what's on offer in the area, limited English.
Albert T. Couples Philippines, October 14, 2014
good choice and friendly staff

good location and the staff is friendly nice hotel
8
stayed in the hotel within the period of vacation in Sydney and find this hotel in a very good location and very near to train and bus stops in the city
Chan C. Families with young children Malaysia, October 4, 2014
No unexpected issue.

Location, cleanliness, inside is quite.
9
Good and pleasant.
Ann H. Couples Australia, August 17, 2014
Don't go there

Staff, courtesy, empathy
3.7
City Lodge Hotel is wholly unsatisfactory. Agoda should not promote it. It is impossible to get an uninterrupted night’s sleep there because of street noise and interior creaking floor boards. The foot of the bed is 12 inches from the wall, on which an airconditioner projects into the room 6 inches at head height. This cramped space is the only passage from one side of the room to the other, clearly a hazardous situation. It is also impossible to watch TV in this hotel because of the appalling reception in all rooms. Agoda needs to protect its business reputation in this regard. We have no complaints about the courtesy of the staff. The owner is at fault.
Bill G. Business travelers New Zealand, August 14, 2014
GREAT LOCATION - somewhat dated but OK for a guy

LOCATION - PRICE - BATHROOM
7
Difficult to communicate with Front of House Staff - didn,t seem to understand simple requests - eg 'what room is Mr Smith in???? Room small but good bathroom -TV unsatisfactory - OK for a guy on his own - wouldn't dare to take my wife there.52 steps to my room. Kept me fit - did,nt need a morning walk.
Alexander R. Solo travelers Australia, August 8, 2014
City Lodge - Sydney

Location, Price, Ease
7.7
Superbly located on Hunter Street a short walk from CBD/Circular Quay and approx 50 metres from Wynyard station. Friendly staff on check-in and clean, good sized room. Spacious common areas and kitchen (which I didn't use). Extremely quiet given it's city centre location. Would not be suitable for travellers requiring wheelchair access as there are no lifts so all entry required by staircase. All in all excellent value for money and I'd be more than happy to stay there again.
Robyn H. Solo travelers Australia, July 27, 2014
Overrated

Location,
4
Room not cleaned satisfactorily. Shower handle broken but never repaired as per our request. One bed rolled away s client sat. Obliged to leave $50.00 deposit for second key when two people occupying room!!!!
Raja N. Business travelers Malaysia, July 27, 2014
Overall ok

Location
7.7
A little inconvenient for traveler with huge luggage as there is no elevator and will need to carry the luggage via stairs

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Customer Reviews - City Lodge Hotel, Sydney

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