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City Oberland Swiss Quality Hotel

Höheweg 7, Interlaken Near Center, Interlaken, Switzerland 3800 (Show on map)

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Area: Interlaken Near Center Number of Rooms: 191

Recent customer reviews

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Very Good

8.0

based on
34 reviews

Value for Money
7.8
Location
8.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
8.0
All reviews (34)
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Phothiwong S. Couples Thailand, February 24, 2015
Good location, Great Room

Modern / Great room / Great location
9.3
I was very happy with the size of the room. Breakfast offers standard choices but catches Asian eyes with Jasmin rice in a rice cooker (perfectly cooked, eventhough I cannot cook like this). I recommend this hotel to everyone. There are some good points but there are some bads as well. I know that some Asian tourists are all now around the world. They are very loud and shout everywhere. They have only money but low education. This behavior reduce staff attitude and moral. When we check-in, hotel staff thought we are this specific Asian country, therefore; hotel staff seems to look down on us from their eyes. I have to speak Swiss-German. Hotel staff seems more happy and have more eye contact with us. Same situation applies with Breakfast staff. I work in hotel industry as well. Trust me, I felt shame because of their uneducated as well. But we are in service industry. We have to adapt ourselves to the situation. Try to have training on specific country culture and behavior by native. It might help you guys in the future. Keep up on what you are doing.Great job I would love to go there and stay over night there again and again.
Minglei L. Families with young children Singapore, December 9, 2014
Decent Hotel

Spacious Room
7
Our room was located in a separate building. The room was spacious and the windows faced the mountains, giving us a good view every morning. The hotel also offered tourist card for free access to public transport which we declined since we have swiss pass. It is right next to a convenience store which has an excellent stock of local foods and even chocolates. The hotel provides separate restaurants for tour groups and individual travelers. We found our way to the wrong restaurant for our first breakfast and though they were clearing out the place after the tour groups have left, the waitress kindly reassured us to it was alright to dine in the empty restaurant for the day since we were already there but to proceed to the correct one the next morning. We were really impressed with the excellent service they displayed. It will be great though, if the (spare) pillow provided for third bed can be more comfortable or of the same quality as the usual ones.
Hong Q. Couples Singapore, October 30, 2014
Great stay at City Overland

Room comfort and cleanliness. Friendly Staffs. Good location
9
Sum Y. Couples Singapore, October 19, 2014
2 Nights stay at City Oberland

Close to the Interlaken West station, good food nearby and good staff service.
8.7
Overall, we enjoyed our stay at City Oberland as it a conveniently located at Interlaken west station and plenty of great dining options nearby. However we felt the lights in the room was dim and think it could have been brighter.
Hock T. Couples Singapore, October 17, 2014
Excellent location, less than 2mins from station

Location, cleaniness, nice breakfast!
10
The hotel was surprising nearer than expected. It was just across the road. We like the room bright & white and the room we had fulfilled all the requirements. The toilet was great, we sure did had a good clean bath!
Wan N. Families with older children Malaysia, June 7, 2014
It was a nice stay

1) The room was spacious. 2) The room was also clean. 3) tourist friendly I.e. Provide temporary baggage keeping
6.7
There was no issues with my stay there...
Phornniya P. Groups Thailand, January 28, 2014
Nice but a bit pricey

The best thing about this hotel is stuff which are very helpful and friendly.
8
Good environment but i expect something more from this price
Kwok O. Couples Hong Kong, September 6, 2013
noise from downstairs restaurant no room change

clean , location and food is fine
5.7
Yam C. Couples Hong Kong, December 19, 2012
Fair hotel only

Many nice resturants nearby!
8
- 5-10 mins walk from ost west station - large-scale hotel with many resturants nearby - simple decoration with small room - no free wifi!!! - nice breakfast included with window-side option
Juthamart L. Groups Thailand, November 10, 2012
lovely hotel in Interlaken

great location
9.3
Just no very welcoming night shift reception, the other things are great. Great location, cleanliness and atmosphere. Very convenience to get to the town.

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