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City Premiere Hotel Apartments

Sheikh Zayed Road, between 1st & 2nd Interchange, Down Town Burj Dubai / Business Bay, Dubai, United Arab Emirates (Show on map)

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Hotel Area: Down Town Burj Dubai / Business Bay Number of Rooms: 271
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
471 reviews

Value for Money
7.8
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.1
Food/Dining
6.9
All reviews (471)
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Christopher P. Families with young children United Kingdom, April 13, 2014
The location did not really suit our family

The beds were clean
4.3
The hotel is next to the main road so was extremely noisy at all times. The lobby is crowded with furniture and dark so my first imprssion was quite negative. The room also gave the same first impression with furniture pushed tight against glass doors and every curtain and blind fully closed. I therefore rearranged the furniture and opened the curtains and the apartment(3 bedroom)was a lot more tolerable. The staff cleaning though would move thngs and never put anything back in place although they did a good job of ensuring it was clean. Paying the additional cost to look over the Burj was a waste as there is a power station at the back of the hotel which is noisy. The swimming pool is small but well kept but the music is totally inappropriate and tended to to be 'Afican Street rap music full of swear words and inapropriate messages', when i asked to have it changed they said they couldn't. The restaurant is very slow. On the plus side there are lots of staff hanging around in the lobby to help, people dealing with the room were very pleasant and if you have a car the valet parking is excellent.
Debra S. Families with older children Australia, April 10, 2014
Fantastic value, supremely spacious, lovely staff.

Staff, position, size
9.3
Excellent holiday apartments, big enough for family, lovely helpful staff, good position.
Zaki J. Families with older children United States of America, April 9, 2014
Excellent

location, room size and kitchen
9.3
Wonderful
Tessa B. Couples United Kingdom, April 8, 2014
Good location for sightseeing

Location, roof top views, cleanliness
7
Hotel about a 30min walk to the Burj Kalifa, only about 100m away is a metro station where you can reach most tourist destinations cheaply and easily, also metro goes to airport in roughly 30minutes for 6.5 AED each! Hotel offers free shuttle to the beach daily. We arrived before check in which took some time but they did allow us in our room early. Fantastic views from roof top pool, especially at night.
Kumar S. Couples India, April 4, 2014
Fantastic

Cleanliness, ideally located, Good rooms
7.7
Very happy
Abu B. Families with young children South Africa, April 3, 2014
Absolutely appaling.

The Valet parking attendants.
4.3
I wouldn't recommend this hotel to anyone. I specifically asked them for the following: . A room close to the ground floor . Two rooms with twin beds (3 bedroom unit) . Early check-in . Late checkout They didn't even bother to respond to me. I received a room on the 22nd floor, with queen beds in all three rooms. I have to wait outside for six hours upon arrival as they would not honour my early check-in and late check-out request. Also, the same room I booked was advertised at a significant reduction right after my booking and I put in a request to Agoda for the reduced rate. Nothing happened. Please stay away. Pathetic service.
Mohammed A. Families with older children Saudi Arabia, March 28, 2014
excellent stay

family environment
9.7
Wonderful
Choo H. Couples Singapore, March 21, 2014
Everything was good about this hotel.

Attentive staff, near to shopping mall, near to public transport.
8
Was happy with the service of staff, everyone from the front desk to bell boy are helpful and approachable. Only one downside is the wifi password given was not usable, but was rectify swiftly by staff. There's a nice Italian pizza restaurant just 5-10mins walk away, highly recommended. Can approach the hotel staff for direction.
Antoine H. Couples United States of America, March 17, 2014
Great

Nice and clean
3.7
Great other than the rudeness of one of the workers.
Ahmad A. Business travelers Kuwait, March 10, 2014
Good

Bathroom condition is bad for a 5 star hotel
7.7
Is was good but the towels in the bathrooms were very old and in a bad condition

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Customer Reviews - City Premiere Hotel Apartments, Dubai

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