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City Seasons Hotel

Port Saeed Al Maktoum Street, Deira, Dubai, United Arab Emirates 182002

Recent customer reviews

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Very good

7.7

based on
348 reviews

273 reviews in English

Value for Money
7.6
Location
7.9
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.1
All reviews (348)
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Kylie A. Groups Australia, February 4, 2016
Comfortable & convenient

Let us checkin really early with no additional cost! Location. Nice Pool
7.7
Pleasant stay. Allowed us to check-in early which was fantastic! Good location. Helpful staff. Close to airport. Would stay again.
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Fadhel K. Groups Bahrain, January 29, 2016
Very good

Location staff food
7.7
Very exciting. I like everything
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Sulaiman A. Business travelers Oman, January 21, 2016
nice hotel

room
7.7
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Sukhwinder K. Groups Singapore, January 11, 2016
Everything at the hotel is slow

Quiet area
5
I'mean not usually very critical but this was below standard. Check-in was slow, if I requested for something to be sent to the room, it's slow (request for ice bucket took 45 mins to arrive and when I called to cancel, they said it cannot be cancelled cos a receipt has been issued), and slow to clear the plates during breakfast. Room cleanliness was also bad...the trash left beside the bin was not cleared. Wifi in rooms was weak and connection kept breaking. The hotel is abt 10 - 15 mins walk from the metro station and mall and tats abt the only good thing. Mall has almost everything you would need. But it's in a quiet part of dubai so if u wanna keep going to the marina area or dubai mall, that's gonna cost u 30 to 40 dirham each time. With that about better to just pay for a hotel nearer to city.
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Selina M. Groups South Africa, January 8, 2016
disappointing stay
4.7
A nightmare, very disappointing, first were booked into a room which was not prepared to receive any guest,1- the room was very dirty and stale, smells of dust, some electrical appliances lying around,the balcony was filthy, had to grab one of the house keeping staff to clean it, both tv's not working as well as the bath and second basin,reported to the desk, they send somebody who does not know how to fix the problem,no hot water for one day. the room was stock with water only and two cups for 4-people,no bath-robes,slippers,blakets,face towels,toiletry foer two only,TOTAL DISASTER.Breakfast they use canned fruit instead of fresh ones, imagine that.you ask for help they don't delivery only give promises.
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Hasham S. Families with older children United States of America, January 4, 2016
The hotel was excellent

Food tv and location
9.7
Great
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Azmina M. Families with older children Kenya, January 1, 2016
Could do better

Noise free
5.7
The location is very close to Deira City Centre, walking distance. Hotel staff are friendly. We got a family suite with breakfast. Room is a good enough size though if you are with older children you should go for a family room not family suite. Cleanliness could be better. The breakfast is good but serves the same spread every morning. We had to wait almost 15mins to get a table for breakfast. Overall good. Staff allowed us a late check out without extra charge.
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Reuben H. Families with older children Malaysia, December 29, 2015
Good value

Location is good. Near to airport and town centre
7.7
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Shameemah N. Families with older children Singapore, December 21, 2015
My stay in City Season Hotel

Service, the awesome staff and the cleanliness of the room
9.7
the location of the hotel was good. the service was fantastic and the hotel staff knows how to treat their guests. Overall i had a fantastic time staying in this hotel.
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Hassan A. Couples Oman, December 20, 2015
Not bad

Location only
5.7
Need to change the furniture. Especially the beds are so old
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