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More about this hotel:
    Nearest transport:
  • Salah Al Din Metro Station (0.2 Km / 3 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Dubai International Airport (5.3 Km)
  • Al Maktoum International Airport (45.0 Km)
    Top nearby attractions:
  • Al Ghurair centre (0.2 Km / 3 min walk)
  • Al-Ghurair City (0.3 Km / 4 min walk)
  • Souk Al Bahar (1.2 Km / 15 min walk)
  • Naif Souq Market (1.4 Km / 17 min walk)

Note: Distances are measured as a straight line.

City Star Hotel

Salahuddin Road, Deira, Dubai, United Arab Emirates 118747

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Features of City Star Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • taxi service
  • tours

Internet

  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Nepali

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Hotel description
Nestled in the heart of Deira, City Star Hotel is an ideal spot from which to discover Dubai. From h...see more Nestled in the heart of Deira, City Star Hotel is an ideal spot from which to discover Dubai. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Al Ghurair centre, Reef Mall, Emirates Golf club are just some of the attractions available to visitors.

City Star Hotel offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like 24-hour security, photocopying, printer, taxi service, 24-hour front desk.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find carpeting, linens, mirror, towels, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. City Star Hotel is a smart choice for travelers to Dubai, offering a relaxed and hassle-free stay every time.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (46)

Business travelers (17)

Couples (11)

Solo travelers (4)

Families with young children (9)

Families with older children (2)

Groups (3)

Value for Money
6.0
Location
7.5
Staff Performance
6.3
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.4
All reviews (46)
Sort by:
Mohammed A. Couples
Oman, January 18, 2016
good hotel

location and reception hospitality
7
Maria B. Families with young children
Philippines, January 04, 2016
3 star to 4 star

Service
9
The best
Gan F. Solo travelers
Singapore, January 02, 2016
The affordable Dubai hotel

Friendly staff, comfortable room and strategic location
10
One night stay is sufficient if guests do not want to pay for mineral water on the second day onwards. The room has sofa, bed and additional table. The toilet is equipped with water heater, bathtub, soap, shampoo and hair dryer. Bring toothbrush and toothpaste. Breakfast is a nutritious and delicious variety. By surprise the hotel restaurant celebrated a guest's birthday and shared the cake with other guests including me. Guests can order outside fastfood from their rooms through the hotel. Overall service is better than Ibis Deira City Centre Hotel, Dubai.
syed Q. Business travelers
India, December 11, 2015
Hotel Staff

location
5.7
it was very bad experience to stay in city star hotel, during my stay I made another hotel booking outside I spend stay 2 tonight. first time in my life attitude of reception staff very bad. before I made booking already I mention that guest stay with me. reception staff and others they allow for guest only those who pay money under table they allow for everything and arrange. specially they are giving preference to arab national to get good tips, those who not pay anything they show us rules for Dubai. Note: they not give good response those who people booking throw agoda, reception staff informed us your booking price is so less compare to our cash customer, if you any complain contact to agoda.
nilantha B. Families with young children
United Arab Emirates, December 09, 2015
Regular Guest - Family Stay

Perfect location, clean room & bathroom
6.3
Overall okay. Staff need to be trained to open the barrier gate for the basement car park on time without making the customer get down the vehicle and walk to hotel lobby and seek staff's assistance to get the gate opened, everytime the customer drives in & out of hotel. More milk is certainly required in Tea with Milk (AED 7.00) to have a lovely cup of milk tea. Complimentary 2 water bottles are small. Please replace them with 2 large water bottles. We would like to see variety of food in Breakfast buffet. We usually stay at City Star hotel whenever we get a holiday. Most of the time, the breakfast buffet has the same type of food. Please make it with different types of food items. The basement car park door to hotel is locked & closed by 09.30pm. According to hotel staff, it's due to security reasons, which is good & appreciated, but the issue is after the hotel staff opens the barrier gate to basement car park they never informs the relevant staff to come down & open the locked basement car park door to hotel for the just arrived customer at the car park. Everytime we, the customer has to call the front desk and ask to send someone down to get the locked hotel door open from the basement car park if we arrive at the car park after 09.30pm. Why cannot the staff opens the barrier gate informs it to the relevant staff member? The staff opens the barrier gate even checks for guest's room key if it's available with the customer to see if it's the genuine customer enters the car park after 09.30pm, which if alright, but why does he keeps the same genuine customer waiting in the car park at night without opening the locked door to hotel from the basement, until customer calls the front desk? CUSTOMER SERVICE aspect really needs to be improved in some staff members. We look forward to have a more pleasant stay with better customer service when we arrive at City Star hotel the next time. With all the best wishes and best of luck! Regular Guest.
nilantha B. Families with young children
United Arab Emirates, December 05, 2015
Nilantha's family stay

Centrally located, Rooms are clean
4.7
Jeffrey C. Business travelers
Malaysia, November 29, 2015
Facilities

Staff is nice well train
6.3
No WIFI in the room, only supply 2 bottles of water for 6 nights stay. Housekeeping half done.
Jeffrey C. Business travelers
Malaysia, November 29, 2015
No WIFI in the room, only supply 2 bottles of wate
5.7
No WIFI in the room, only supply 2 bottles of water for 6 nights stay. Housekeeping half done.
Munirah H. Groups
Singapore, December 17, 2015
Very rude staff

location is okay
3.3
Very bad experience!! -Extremely rude reception staff. She is very unwelcoming & unfriendly & doesn't smile at all. She even raise her voice at the guest. No customer service at all. Very hostile body language. -There are about 4 or 5 nightclubs in the hotel itself with a lot of "activities" going on. Very loud music. -No WIFI in the room(payable) -No hot water flask in room. According to reception staff hot water is chargeable. -Came back to room after it was cleaned and blanket had a weird body odour to it! Bellboys were very helpful to find us ladies taxi whenever we want to go out. Housekeeping was efficient after we complained about dust and dirty blankets. Only good thing is the proximity to metro and many convenience stores nearby.
Arash A. Business travelers
Canada, October 30, 2015
Godd location

Location
5.7

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