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Above average



based on 23 reviews
  • Hotel Condition/Cleanliness 5.7
  • Facilities 6.0
  • Location 6.6
  • Room Comfort/Standard 5.7
  • Service 6.1
  • Value for Money 6.1
  • Food/Dining 6.0

Joseph O.
Nigeria
December 27, 2012
Neat, quiet hotel
Comfortable rooms and nice breakfast
I enjoyed my stay at the hotel, but I thought that there should more TV entertainment/sports channels.

Hristo M.
Bulgaria
October 03, 2012
Alright for the price
located close to Ilford centre with loads of shops and restaurants near by, breakfast is ok (with most of the components of an English breakfast)
This hotel was better than we expected for the price we paid for the double room. It had its own little bathroom and the cleaners were quite friendly. The bed linen and towels were changed everyday, and there was even a kettle with coffee (that was replaced by new instant Ness every morning). The breakfast was kind of early and a little disappointing (you don't get any fruit or veg), but there always are cons. The biggest problem was the internet, which is only available in the reception area, where there are solely 3 sitting spaces (armchair, sofa)for guests of the hotel, so if you want to use it - be quick! Otherwise , there is always the option to pay for BT Fon wireless connection, but that's a little salty price-wise (15 pounds for 5 days). To coclude - staff is nice, hygiene is good, internet is not convenient and breakfast is satisfactory. If you are looking for an alright place to stay I recommed it, if you are looking for a honeymoon sweet - well, not so much.

Steven C.
United Kingdom
August 07, 2012
Small Rooms and shared bathroom
None
The bedroom was far too small for a double, there was no remote for the TV. The TV was not plugged in because the plug socket was broken. Just before going to bed we tried to use the shared bathroom to find a used ladies towel siting on the side of the bath and what looked like small clumps of blood on the bath. I will never use this hotel again and suggest no-one else uses it either.

Jilly C.
Malta
July 20, 2012
lovely guest house
Lovely-looking basic hotel, rooms modern, had tea facilities, room was always spotless clean although small, daily room service, shower had good pressure, location is excellent to central london & ilford railway, staff helpful and bfast was buffet & good to start your day with!
although its not a 5 star hotel and if ur lookin for such, this is not your type of hotel, it was excellent for us who travelled everyday to central london and started our day with a warm shower and a good bfast and returned to a clean room.

Alia Y.
United Kingdom
May 13, 2012
Good location but very small rooms
Close to the train station and shops
We stayed here for 4 nights. Our room was very small and right up in the attic. You could not sit up in the bed because of the sloping roof, so had to be very careful not to bang our heads getting in and out of the bed. The wardrobe seemed to shake any time you moved in the room so we ended up having to keep the wardrobe doors open to reduce this. There are lots of shops and takeaways nearby which was great. Also the train station was just a short walk away so it was a good base for getting around to see places in london. We did not eat their breakfast so can't comment on the food. Overall it was ok as a base to get around in london, just make sure you don't get put in the attic!

jeanluc S.
France
September 19, 2014
passez votre chemin
staff - price - quiet
Bof, meme pour ce prix, je m'attendais à mieux. Pas tres propre, vetuste, tres excentré et dans un quartier peu engageant. Le personel est acceuillant.

Jana L.
Germany
October 31, 2012
Citybest Hotel
mit der bahn nur 10 min von London entfernt!
nettes personal, frühstück ok. das einzig nervige war, dass man mit dem Bus über ne Std nach London braucht! Jedoch fahren einige Büsse den ganzen Tag also 24h.

gennaro S.
Italy
October 31, 2013
Londra è da vivere
niente
na' schifezza, non sono preparati e non gli interessa la clientela "sud europea", colazione solo inglese (nei pressi c'è un supermercato che vende 4 briosche a 1 sterlina), responsabile di cucina arrogante e maleducata, receptionist diurna impreparata (il 27 e 28 c'era la metro' chiusa per lavori nel tratto vicino all'hotel ma lei ci ha consigliato di andare lo stesso ed inftti era chiusa), stanze larghe e pulite (camera 20 al primo piano) ma arredi vecchi e fatoscenti, bagno nel contesto idoneo, prezzo esagerato

Coraly B.
Netherlands
July 15, 2014
Goede locatie, maar gedeelde badkamer.
Ligging Aardig personeel Goede WiFi

SATORU H.
Japan
August 27, 2012
長期滞在には持って来いのホテル
気兼ねなくいろんなオーダーをしてもらった事
13日間滞在したんだけど嫌なことはなにひとつなかった。 朝食が同じメニューだった事を除けば、、、笑。