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Citykoti Downtown Apartments

Office: Malminkatu 38, Kamppi, Helsinki, Finland (Show on map)

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Area: Kamppi Number of Rooms: 63

Recent customer reviews

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Very good

7.4

based on
58 reviews

35 reviews in English

Value for Money
7.5
Location
8.3
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
5.7
All reviews (58)
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Kuok F. Families with older children Portugal, September 22, 2015
Extremely disappointment
2.7
The actual room is completely different with the pictures show in the website, the pictures show in agora is very new, but the room actually is very old, very disappointment about that, the sofa bad is very dirty and full of hair. The shower room even do not have any door or shower curtain, all the water ways out. The building without lift, we have to take our baggages up to the 5th floor.
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Fiona O. Families with young children Australia, July 30, 2015
Ok stay, but was surprised at the apartment we got

Apartments were located in or close to the city center
5.7
Our stay here was ok. The reception was not actually at the same place as the apartment, which was quite inconvenient as we had luggage and small children. So it ended up that our apartment was a 15min walk from the reception area. My brother booked a bigger apartment at the same time as us but again, they were located in a completely different building from us and about a 10 min walk from the reception desk area. This was something that was not clear to us from the booking. The apartment we got was an older unit in an older building and quite small. I think for a couple it would have been alright, but as a family with two kids, it was not suitable for us. I asked reception if they would help us to switch to a different unit but they were very unhelpful. Anyway, we just had to find our way around the area and to the different shops/facilities around the apartment. Overall it was ok in the end, but I probably would not choose to stay with them again.
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Chien Y. Groups Taiwan, June 22, 2015
A comfortable apartments

kitchen, clean, location
9
It's a nice experience to staying at Citykoti. Great room and all equipment. Location is near to the big department store. It is just a little pity that mid-summer all the store and activity are closed. But it is a great reason to back here again. I will choose here for stay.
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Chen T. Solo travelers Taiwan, May 28, 2015
Dirty, unfriendly employees.

Location ok
3
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Cheong I. Groups Macau, March 6, 2015
no elevator

the environment, convenient
6.3
the apartment is quite good, but no elevator. The staff can help you to take the heavy luggage up to fifth floor. If you are elders, please contact the hotel whether they can arrange the apartment with elevator before booking. And if you want to book two apartments that are next to each other, please also ask the hotel before booking.
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Tik S. Business travelers Hong Kong, November 30, 2014
3 nights stay

location, price
5.7
Corridor was too dark. On Sun, you gotta check out at 10am but witgout baggage storage service. So timing of your flight would be a huge factor to consider.
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Joe F. Couples Ireland, November 18, 2014
disappointed customer

closing the door when we left. number 2.really enjoyed the compact space ha ha. number 3. and the balcony was lovely .
6
Won't be booking any time soon.
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Li H. Couples Hong Kong, October 10, 2014
nice apartment

good location.nice apartment.easy way to central
6.7
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Gidget A. Solo travelers Philippines, October 5, 2014
Good location

Location was good, very clean, nice size.
7.7
Enjoyable
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Kai G. Solo travelers United Kingdom, August 24, 2014
Cheap for Helsinki

Location price friendly staff
5.7
Rooms was average but staff were helpful and courteous
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