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Cityscape Hotel

Ayala Access Road, F. Cabahug Street corner H. Cortes, Subangdaku, Mandaue City, Cebu City, Cebu, Philippines 6000 (Show on map)

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Area: Cebu City Number of Rooms: 93
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
7 reviews

Value for Money
7.1
Location
8.6
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.7
Food/Dining
5.4
Families with young children (7)
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Todd W. Families with young children United States of America, December 28, 2012
Hotel run on-the-cheap

good location, polite staff
4.7
Small room had ants - this issue was never resolved during our stay. Front desk ignored or forgot bedding request for the futon (2nd bed). Additionally, the futon bed used by the kids may have had a bug issue because the children suffered many insect bites on their legs and arms - no such problem with the adults that slept on the regular bed. Hallway carpet was cheap and stained. No decor in the rooms or hall. Towels smelled odd and did not seem clean. No alarm clock. Bathroom was dark, not enough light.
Robert D. Families with young children Philippines, October 30, 2012
Short and easy

Location and probably design of the hotel
5
John B. Families with young children Belgium, July 20, 2012
a typical good and nice 3 stars hotel

location, buffet breakfast, roofpool & view
8.3
i consider this hotel in my personal ranking as a good, nice and a clean 3 stars hotel.It feels and it is very recent build. Sofar everything is working perfect, from aircon to shower. On the rooftop you will find a nice small swimmingpool with a super city view while swimming, even better in nighttime. The breakfast is a buffet style, plenty but perhaps to much filipino style but very delicious and well presented. the only minus point as many hotels in this price range is the size of the rooms. And again i was touched by the service with a small from all staff. My conclusions is that i will and want to recommend this hotel. As last is important to know that the location is ideal because is near to city & all malls and seaport by a short taxi ride below 60php
Shopping Tip: If you like shopping, this hotel location is perfect since your taxiride to most of malls is only around 60php
Edwin B. Families with young children United States of America, July 17, 2012
Nice, great service, but not always reasonable

Good Price, nice location for us
6.7
The price was great, we stayed for 4 nights. The service by all of the workers was great. They were very quick to serve and helpful at meals and when coming and going from the hotel. Why I say they aren't reasonable: At first, we were told that we would be charged 1000 Pesos per night for an extra bed for our 3 year old daughter. It was exactly the same bed that a different hotel had charged us about for. They eventually relented, and gave it to us for per night. We asked for an iron, and were told that guests were not allowed to use their irons for "safety reasons" and we'd have to pay housekeeping to do it. As we didn't have a choice, we did it, and the clothes came back late, and some of them still with wrinkles! When we asked, we were told that we could send them in again. I asked if I could just iron my own clothes, and the manager affirmed that guests could not iron their own clothes unless one of the housekeepers was standing next to them. ??? The food was nice, we ate at the hotel for breakfast every morning. We had room service one day and ordered the chicken with mojo potatoes. The menu stated that the meal of chicken and mojos also came with salad and rice or mashed potatoes, as the meal came with mojos, we asked for rice. The meal arrived without the salad and without our mojos! I mentioned it to the server who asked to see the menu. I showed it to him, and he left and returned with the salad. When I asked about our mojos (as the meal was chicken and mojos) he said we had traded it for rice, which is clearly NOT what the menu had stated. In the end they refused to serve our mojos. Lastly, our room was right next to the drainage pipe, so when it rained at night, a loud gurgling sound could be heard all night long!
Shopping Tip: There are two malls within about 15 minute taxi drive. SM mall as the flagship SM department store which has great prices on clothes, food, etc. Ayala mall is a bit newer and nicer, but tends to have a bit nicer and higher-end stores. The "gym" was a single room with about 4 pieces of equipment. It was open from 7 to 7 or something, so early risers and late arrivals could not use it...
Ditte B. Families with young children Denmark, July 16, 2012
nice modern design

Nice staff modern decor
9
This hotel was a possitiv surprise. A short taxi ride from everything and the rooms were nicely desigend and in good condition. Staff were nice
Satou T. Families with young children Japan, October 23, 2013
値段を感じさせない空間

シンプルだが、意外とお洒落な作りをしている。高速エレベーターで時間を取らせない。小さいながらも眼下のロケーションを独り占めできるプール
8
夕方に到着してチェックインしてみれば、ちょっと周りが汚い中にポツンとまだ営業して間もないようなホテルが・・ 子供もいるので心配ではあったが、まずチェックインしてみることに。意外と丁寧で素早い対応のスタッフにはおどろいた。部屋もツイン+子供ベッドを用意してもらっていたがそれでも十分なすぺーすがあった。 部屋の中でちょっと物足りなかったのは、Wifiのスピードが遅い事と、シャワーの勢いが弱い事くらいかな。 食事はGFのレストランでローカルスタイルのビュッフェでしたが、品数こそ少なかったものの十分口に合うもので満足できた。また通常のメニューも安い。後は入り口前が車で混雑しやすい事くらいで素晴らしいホテルだと感じました。
Noriyuki Y. Families with young children Japan, March 30, 2012
nice hotel

全てに満足できるホテルでした。
9
ロケ-ションが良い立地で、フェンテオスメニアにもタクシ-で、約10分位65ペソ前後で行けました。近隣には日本食レストランも多く、食事には困りませんでした。 ホテルは新しく、スタッフの対応も非常に良く、当地でありがちな、いい加減な応対が全くなくホテルライフをエンジョイする事か出来ました。 感心したのは、朝食を済ませている間に、ベットメイキングが終わっているのには 驚きました。日本語は通じませんが、リクエストした事についての対応の迅速さや 丁寧さは、日本並みのサ-ビスレベルだと思います。 レストランで出される飲料水・氷はミネラルウォ-タ-なので、安心して飲めます。 朝食は付いていますが、バイキング形式ではなく単品をオ-ダ-するシステムなので 朝からガッツリタイプの人は、少々物足りないのかなと感じました。 次回も是非、泊まりたいホテルです。
Restaurant Tip: ホテルからタクシ-で約5分位の場所で、kaona grill(フィリピン料理)というレストランがあります、料金もリ-ズナブルで美味しかったです。
 

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