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Citystate Asturias Hotel

South National Highway, Tiniguban, Puerto Princesa City Proper, Puerto Princesa City, Philippines (Show on map)

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Area: Puerto Princesa City Proper Number of Rooms: 60
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
51 reviews

Value for Money
7.0
Location
7.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.8
Food/Dining
6.8
All reviews (51)
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Noella L. Groups United States of America, November 4, 2014
Bedbugs

Location is ok , breakfast buffet good
2.7
Front desk staff seem to hate their work - does not smile, did not greet guests, old beds, my kids were bitten by bedbugs, not hot water in jacuzzi, , no hot water in the shower - will not give me refund because I have to pull out my kids because their beds were infested by bed bugs. The food for room service taste terrible and most of the items on the menu was either out of stock or not available. I do not recommend this hotel.
Pamela J. Business travelers Philippines, August 17, 2014
value for money

price, location and cleanliness
8
very comfortable stay. would definitely book this again in the future.
Paul H. Solo travelers Australia, August 9, 2014
Acceptable choice

Pool, location, design
6.3
Staff very reluctant to assist when there was a discrepancy between online availability and actual hotel vacancy. They advised I not book online despite it showing there was a room available. Despite this, the room was spacious but basic. The pool is very nice and location convenient.
Servando S. Solo travelers Philippines, June 30, 2014
comfortable, near mall and public transport

see above
8
nice. will try pool next time
Sinisa O. Solo travelers Croatia, June 23, 2014
overpriced

kind staff, good location
5.7
Asturias presents itself well, the facade, entry, lobby and restaurants are nice. As almost a norm in Phils, the staff is kind and attentive. Location is good, 10 mins walk from Robinsons shopping mall (the only real mall in PP) and about 15 mins by trike (40 peso) or "multi-cab" (20 peso) from downtown. Positive things stop here. Swimming pool is just ok. The real disappointment was room with worn out, old furniture, paint detaching from walls, decayed tiles, totally kaput bathroom, no windows except an opening to the pipe trunk, no refrigerator, no safe box. Boring breakfast with buffet limited to filipino style breakfast with rice, soup, one side dish, eggs, fruit, bread/ensaymada and butter/jam. Expected more. Overall, taking into consideration the quality of the room, the hotel is highly overpriced.
Servando S. Solo travelers Philippines, May 20, 2014
comfortable

near the place of my business, near a mall, nice pool
8
nice, breakfast was limited but delicious
Robert E. Families with young children United States of America, April 20, 2014
Very nice hotel in a great location

Very nice room, nice pool and close to shopping
8
This was our first time to Puerto Princesa and we a very happy that we chose this hotel. We plan to return again in the future and would suggest to everyone to stay at this hotel. The hotel is within walking distance of the mall but also in a quiet location. The only complaint would be that they did not pick us up at the airport as promised via e-mail and would not reimburse us for the tricycle ride to the hotel.
Christopher A. Couples United Kingdom, March 18, 2014
lovely hotel, swimming pool was wonderful, greay s

Swimming Pool, Staff, food
9.7
lovely hotel, staff very friendly and attentive. wifi access none existant in rooms, but ok in lobby bar area
Fred F. Couples Australia, January 7, 2014
It is good enough.

The location is good, food is ok and friendly staff.
7.7
Our stay in the hotel is so far ok. Staff are friendly and accomodating. Food is good and the room is ok.
Carmela A. Couples Philippines, October 30, 2013
Smart choice of hotel

Comfortable room, nice garden and swimming pool
5.7

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