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Citystate Tower Hotel

1315 A. Mabini Street, Ermita, Manila, Philippines (Show on map)

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Area: Ermita Number of Rooms: 214
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
482 reviews

Value for Money
6.8
Location
7.8
Staff Performance
6.7
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.7
Food/Dining
6.1
All reviews (482)
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Fred G. Business travelers United States of America, October 26, 2014
Improvements

Location, Friendly Staff and safety
6.3
Prior stay was enjoyable. However, this stay was challenging. Aircon was broken but quickly replaced. I was provided AC adapter in previous stay, but this time. There were no scrubbing rags in the shower for the 4 nights I was there. The location of the Hotel is great. Just the minor things I mentioned.
James Y. Solo travelers Malaysia, October 22, 2014
Need to be more attentive

Location
4.7
The air-conditioner in the room cannot be switched off. The room cleaners need reminding. Front desk receptionists need to be more attentive. Unless Citystate Tower can improve on this hotel next door would be a better deal for me.
Lee Y. Solo travelers Taiwan, October 13, 2014
It's just OK.

Go to 7-11 just 30 seconds, to Robinson shopping mall just 2 Minutes. Casino just lobby next door.
6
Nice staff.
Cornelis B. Business travelers Netherlands, October 12, 2014
Lousy

Bus Service to Sabang
3
It was a mess, asked for non smoking room and ended first up in smoke...room changed..arrogant desk service...rooms located next to Padre Faudra street are very bad isolated. Life Music till 4am from open venue, no locker in room, no ironing machine availabe. Breakfast and coffee taste like hell....avoid under any circumstance
Richard N. Business travelers Philippines, September 28, 2014
so far so good but the problem is the room I heard

the staff, the ambiance and the location.
9
So far so good but the problem is the room I heard a lot of noise from outside. Their room It's not sound proof.
Maria I. Couples Philippines, September 28, 2014
All good except for the air condition

Location, food and room
8.7
All good
Ma. V. Groups Philippines, September 28, 2014
IMPROVE MORE

ACCESSIBILITY
5
OK
Mansoor N. Business travelers Australia, September 28, 2014
Excellent staff good service nice excellent recomd

Nice lobby area good security good hotel staff
10
Very good pleasure
Alfred V. Families with older children Philippines, September 28, 2014
It was a pleasant stay. The rooms are quite suffic

Friendly people! Response time is quick
7.7
It was a pleasant one
Florence N. Families with young children Malaysia, September 27, 2014
bad

location is near to Robinson mall
4.3
Staffs need to improve their services. the staff's performance were bad especially d receptionist. must provide more choices of breakfast. breakfast so so only. at least provide mineral water in each room. mineral water is cost 50 peso per bottle.

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Customer Reviews - Citystate Tower Hotel, Manila

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