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Citystate Tower Hotel

1315 A. Mabini Street, Ermita, Manila, Philippines (Show on map)

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Area: Ermita Number of Rooms: 214
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
117 reviews

Value for Money
6.8
Location
7.9
Staff Performance
6.6
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.6
Food/Dining
6.1
Couples (117)
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Magdi A. Couples Australia, June 8, 2014
Just a handy location.

Only centrally located, and handy to shops.
5.3
Citystate Never NEVER again, being here few times in one month and if I didn't book in advance and paid, I would have gone to another hotel. Housekeeping is a disaster. They make the room and everyday the same issue. They don't bring hand towels, when I ask, it takes many phone calls and complaint to get them in about 2 hours to say the least. It's every day, even supervisors can't get it right and they can't get the staff to do the work properly. Ten out of twelve days, I had to call them for towels, soap. It just disrupt my day when I need to have a nap, you can't do it because still waiting for towels. Mentioning the towels, they look very dirty, originally they were white, but they are now grey in colour.
Magdi A. Couples Australia, June 1, 2014
My stay was ok, except the housekeeping.

Location, restaurant.
6.7
Never NEVER again, being here few times in one month and if I didn't book in advance and paid, I would have gone to another hotel. Housekeeping is a disaster. They make the room and everyday the same issue. They don't bring hand towels, when I ask, it takes many phone calls and complaint to get them in about 2 hours to say the least. It's every day, even supervisors can't get it right and they can't get the staff to do the work properly. Ten out of twelve days, I had to call them for towels, soap. It just disrupt my day when I need to have a nap, you can't do it because still waiting for towels. Mentioning the towels, they look very dirty, originally they were white, but they are now grey in colour.
Magdi A. Couples Australia, May 23, 2014
Convenient location in the heart of Manila.

Convenient location, friendly staff and handy transport.
7.7
Quiet and pleasant.
Cherry A. Couples Philippines, May 10, 2014
place is nit very pleasing

location
6.7
Stephen P. Couples Australia, April 30, 2014
nice place

lobby, room and near in pubs
8
It is nice to stay in this hotel, nice room, near in pubs where i can walk and drink my beer, near in shooping mall and parks, and i can see my friends in pubs..
James Q. Couples United States of America, March 12, 2014
adequate

location, reasonably good clean facilities, decent bed
6
Staff is indifferent to taking care of foreigners.the front staff is arrogant and will never accommodate special needs. The smile is all fake. They're more interested in just keeping their jobs then really helping foreigners.
Magdi A. Couples Australia, March 12, 2014
Pleasant place, easy access to all amenities.

The location, good value for money and the friendly staff.
8.3
Our stay was pleasant, very centrally located that give me access to many shops open 24 hours including money exchange. I will stay there in my next trip, very soon.
Keith C. Couples United Kingdom, March 12, 2014
Smelly matress

location
4.7
OK, convenient for Sea Cat to Mindoro in that the bus/boat trip starts here at 8.30 in morning
Jason T. Couples United States of America, February 7, 2014
Clean, comfortable, very nice

Decent breakfast, clean comfortable bed
8.7
Opposite of Gran Prix. This is more of a business hotel. Friendly guards. Breakfast was decent. No complaints here.
Francis B. Couples Australia, February 2, 2014
Uncomfortable Dark corridors Noisy at night.

Location if you want night life. Courteous staff. Fast check in and check out.
4.7
Towels look old even thou it was freshly delivered. Dark corridors. Noise from the street and loud music from the surrounding clubs can be heard loudly inside the room. Set menu breakfast not really appealing. Sad experience

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Customer Reviews - Citystate Tower Hotel, Manila

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