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Excellent 8.1
Based on 77 reviews

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About Clarion Suites Gateway Hotel

Description

This stylish, fully serviced hotel located in the heart of Melbourne’s central business district is situated on the Yarra River. You can walk to the Crown Entertainment Complex, Southbank, Southgate, and the Melbourne Exhibition and Convention Center. You can also easily access public transport for convenient travel to the Melbourne Zoo, theaters, galleries, and Federation Square. Located on the ground floor is the Williams Bar and Cafe. Offering an affordable selection of international cuisine in a modern setting, it is the perfect venue for entertaining friends. Enjoy a vast selection of fine Australian and imported wines in the bar area. The Clarion Suites Gateway Hotel is perfectly located, well-equipped, and ideally suited for the holiday or business traveler who expects unsurpassed quality.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • car park

Swimming & soaking

  • indoor pool

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • bar
  • shared kitchen

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • tours
  • concierge

On-site facilities

  • elevator
  • library
  • smoking area
  • shared lounge/TV area

Health and security

  • safety deposit boxes
  • lockers

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
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Policies

A surcharge of 1% to 3% applies when using a credit card. Please contact the property for further details.

Please note that on Public Holidays, the hotel offers only limited housekeeping services with only replacement of towelling and room amenities and rubbish collection and the restaurant is closed for lunch and dinner.

Please note that car parking rate is $50.00 on New Year's Eve with a limit of one vehicle per booking - must be prebooked and prepaid prior to arrival.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 27 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance to Airport: 25. Km
Internet Usage Fee: 14.95 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 1
Number of Rooms : 122
Parking Fee (per day): 27 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1998
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Important notice

Please note that the hotel offers only limited housekeeping services, such as replacement of towels/room amenities and rubbish collection on public holidays.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.7
  • Room Comfort/Standard 8.4
  • Staff Performance 8.1
  • Value for Money 7.7
  • Food/Dining 7.1

7.6 ELIZABETH W.
Australia
June 15, 2016
We would stay there again - upgraded to a studio apartment.
Other than the noise of the trains all good!

9.6 Sally G.
Australia
May 23, 2016
Safe. Convenient location to trams. Good facilities.
Well located. Extremely clean, well appointed apartment with river views. Short tram trip to MCG. Short tram trip to Etihad Stadium. Opposite Crown Casino, so good restaurants close by. Hotel restaurant had small Menu, but good and affordable, with quality food. Drink service good. I liked the closed door to outside smokers area, which didn't interfere with you being inside and having unpleasant smoke from smokers in close vicinity. Convenience of newspapers and small but quiet sitting area in foyer. Great, affordable accommodation to stay.

8.8 mark D.
Australia
May 12, 2016
great staff
Very friendly helpful service and good clean hotel

6.8 Priscilla R.
Australia
April 24, 2016
Clean and comfortable hotel
Air con was not working properly over the weekend, appeared to be turned off but when more rooms were occupied then turned on. One lift was only working and the staff lift had no security. Staff friendly and helpful. Great view of the Yarra. Clean and comfortable hotel.

8.4 Lily L.
Australia
April 01, 2016
Great location and spacious
Fantastic location. Walking distance to shops, restaurants and crown casino. spacious rooms with a full kitchen. Was happy to see a washing machine/dryer. Would be good if they had small packs of detergent. The cafe below does decent breakfast and good coffee. The air conditioning in our room needed tinkering. Changing the temperature may sometimes turn off the air con all together, so had to leave the temperature quite cold. Sofa bed wasn't the best quality, I ended up putting the mattress on the floor instead. Overall, clean and comfortable accomodation and will stay again.

8 Shixing M.
China
February 13, 2016
A nice-view hotel in Melbourne Centre
Location, view, room facility
Though a late check-in, staff was helpful. The river view is fine if you can get over with the train noise, room facility was decent.

4.7 Mick L.
Australia
December 13, 2015
Expected more
Location....
Experience was not what I expected. Location was the only real positive, oh and the soap. Great soap! Negatives - when booking room, picture was of a much larger and more appealing room to what I ordered. - Only one lift working, which caused considerable wait times. Service elevator wasn't much better. - View was ok if you could see through the grime. - $27 for parking - No courtesy umbrella But they claim to be a four star hotel. 3 stars if they are lucky.

9 Bryan V.
Australia
November 17, 2015
Quick Weekend Getaway
location of the hotel, cleanliness and value for money
Stayed for our anniversary, with our room being upgraded upon check in. Was really surprised at the presentation of our room and the very friendly nature of the staff.

8 Grace L.
Singapore
October 01, 2015
good for families.
location, value for money, space
good for families.

8.7 Danny B.
Australia
September 21, 2015
Good location
Location view and cleanliness
Very good


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