Excellent 8.1
Based on 80 reviews

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About Clarion Suites Gateway Hotel

Description

This stylish, fully serviced hotel located in the heart of Melbourne’s central business district is situated on the Yarra River. You can walk to the Crown Entertainment Complex, Southbank, Southgate, and the Melbourne Exhibition and Convention Center. You can also easily access public transport for convenient travel to the Melbourne Zoo, theaters, galleries, and Federation Square. Located on the ground floor is the Williams Bar and Cafe. Offering an affordable selection of international cuisine in a modern setting, it is the perfect venue for entertaining friends. Enjoy a vast selection of fine Australian and imported wines in the bar area. The Clarion Suites Gateway Hotel is perfectly located, well-equipped, and ideally suited for the holiday or business traveler who expects unsurpassed quality.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Convenience store
  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Shared kitchen

Access, services, and conveniences

  • Check-in/check-out [express]
  • Luggage storage
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Library
  • Smoking area
  • Lockers
  • Shared lounge/TV area

Languages spoken

  • English
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Policies

A surcharge of 1% to 3% applies when using a credit card. Please contact the property for further details.

Please note that on Public Holidays, the hotel offers only limited housekeeping services with only replacement of towelling and room amenities and rubbish collection and the restaurant is closed for lunch and dinner.

Please note that car parking rate is $50.00 on New Year's Eve with a limit of one vehicle per booking - must be prebooked and prepaid prior to arrival.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 27 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance to Airport: 25. Km
Internet Usage Fee: 14.95 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 1
Number of Rooms : 122
Parking Fee (per day): 27 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1998
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Announcements

Please note that the hotel offers only limited housekeeping services, such as replacement of towels/room amenities and rubbish collection on public holidays.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.4
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.1

Nicole M. from Australia
Business travelers
Stayed 3 nights in August 2016
Value for money
I was very happy with my stay. The location of the hotel was ideal for my reason staying in Melbourne - it was a short distance to the Convention Centre. The café within the hotel was reasonably priced and provided options - buffet or a la carte. The room was exactly as described. It was clean and had everything I required. Although the rail lines were outside my balcony, it did not disrupt my sleep whatsoever. The tram station was a very short walk to enable me to get around the City which was very helpful. The staff were most helpful and extremely polite. I would choose to stay here when visiting Melbourne again.
Reviewed August 11, 2016

Melissa D. from Australia
Couples
Stayed 3 nights in July 2016
Great location
Great location close to shopping restaurants and the crown. We walked heaps. Room was great as were staff. Enjoyed the food. Would be more then happy to stay their again. Cheers.
Reviewed August 04, 2016

Laura M. from Indonesia
Families with young children
Stayed 4 nights in July 2016
Friendly Staff
Big room, value for money, friendly staff, best experience..
Reviewed July 18, 2016

ELIZABETH W. from Australia
Couples
Stayed 2 nights in June 2016
We would stay there again - upgraded to a studio apartment.
Other than the noise of the trains all good!
Reviewed June 15, 2016

Sally G. from Australia
Solo travelers
Stayed 2 nights in May 2016
Safe. Convenient location to trams. Good facilities.
Well located. Extremely clean, well appointed apartment with river views. Short tram trip to MCG. Short tram trip to Etihad Stadium. Opposite Crown Casino, so good restaurants close by. Hotel restaurant had small Menu, but good and affordable, with quality food. Drink service good. I liked the closed door to outside smokers area, which didn't interfere with you being inside and having unpleasant smoke from smokers in close vicinity. Convenience of newspapers and small but quiet sitting area in foyer. Great, affordable accommodation to stay.
Reviewed May 23, 2016

mark D. from Australia
Couples
Stayed 3 nights in May 2016
great staff
Very friendly helpful service and good clean hotel
Reviewed May 12, 2016

Priscilla R. from Australia
Solo travelers
Stayed 3 nights in April 2016
Clean and comfortable hotel
Air con was not working properly over the weekend, appeared to be turned off but when more rooms were occupied then turned on. One lift was only working and the staff lift had no security. Staff friendly and helpful. Great view of the Yarra. Clean and comfortable hotel.
Reviewed April 24, 2016

Lily L. from Australia
Groups
Stayed 3 nights in March 2016
Great location and spacious
Fantastic location. Walking distance to shops, restaurants and crown casino. spacious rooms with a full kitchen. Was happy to see a washing machine/dryer. Would be good if they had small packs of detergent. The cafe below does decent breakfast and good coffee. The air conditioning in our room needed tinkering. Changing the temperature may sometimes turn off the air con all together, so had to leave the temperature quite cold. Sofa bed wasn't the best quality, I ended up putting the mattress on the floor instead. Overall, clean and comfortable accomodation and will stay again.
Reviewed April 01, 2016

Shixing M. from China
Solo travelers
Stayed one night in September 2015
A nice-view hotel in Melbourne Centre
Location, view, room facility
Though a late check-in, staff was helpful. The river view is fine if you can get over with the train noise, room facility was decent.
Reviewed February 13, 2016

Mick L. from Australia
Couples
Stayed one night in December 2015
Expected more
Location....
Experience was not what I expected. Location was the only real positive, oh and the soap. Great soap! Negatives - when booking room, picture was of a much larger and more appealing room to what I ordered. - Only one lift working, which caused considerable wait times. Service elevator wasn't much better. - View was ok if you could see through the grime. - $27 for parking - No courtesy umbrella But they claim to be a four star hotel. 3 stars if they are lucky.
Reviewed December 13, 2015



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