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Cloud19 Beach Retreat Hotel

30/10 Moo 8, Tambon Wichit, Amphur Muang, Panwa Cape, Phuket, Thailand 83000 (Show on map)

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"Overpriced drinks & food, can't make coffee, all staff need..."

  • Ian, Australia
  • February 11, 2015
  • Area: Panwa Cape
  • Rooms : 19
  • Free Wi-Fi

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Room Types
Garden View With Breakfast
Garden View Room
Junior Suite
Premium With Breakfast
Junior Suite With Breakfast
Suite With Breakfast min age 12 yrs.
Suite min. age 12 yrs


When would you like to stay at this hotel?

Features of Cloud19 Beach Retreat Hotel

airport transfer



BBQ facilities

bicycle rental

business center

car hire

car park

coffee shop


family room

laundry service


luggage storage


poolside bar


room service

safety deposit boxes

shared lounge/TV area

smoking area


Sports and Recreation


hot tub


outdoor pool

pool (kids)

private beach


water sports (non-motorized)


free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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Sale ends soon!

This former beach residence of the Chumbala family is now open for guests as a boutique getaway hotel. Located close to Chalong Bay, Cloud19 Beach Retreat Hotel includes a private beach as well as a private pier for guest use. Popular activities include diving, sailing, fishing, and island hopping. Each of the 19 rooms here offers spectacular sea views and are fitted with Posturepedic mattresses and features a separate bath and shower. After a long day out in the sun, guests are sure to enjoy a dip in either of the pools. With an excellent location and amenities, Cloud19 Beach Retreat Hotel will make for a memorable holiday on the island. This former beach residence of the Chumbala family is now open for guests as a boutique getaway ... see more
Children and extra beds:
Infant 0-4 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
10 km

Distance to Airport
45 km

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 119 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (119)
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Kevin E. Couples United Kingdom, August 26, 2015

The view from the room
It was not want I expected. Beach glass and rubbish on could not swim in sea.4 days off feeling ill and being sick and everything else not just me my girlfriend.too.insulated. and hotel car very very over priced.bahi for 8 miles .my next hotel was fantastic.
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Nicholas H. Couples South Africa, August 17, 2015
Stunning Botique Hotel

Location, View, Pool
We thoroughly enjoyed our stay at Cloud 19. Absolutely stunning views from the pool area. We stayed fairly high up in the hotel and the views from the room were also breath taking. Staff are friendly and willing to assist where possible. We rented a car during our stay which worked out far cheaper than relying on tuk tuks or taxis, and you really get a chance to see all the sights in the area. Do yourself a favour and visit the Sri Panwa resort and go for sun downers at their pool bar.
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Ian B. Solo travelers Australia, February 11, 2015
Overpriced, pathetic attitude of staff, checked ou
Great location but I will never return to this overrated, overpriced poorly staffed place. They need to get people who don't lie to cover up mistakes. I would give the coffee a miss as I had better instant coffee on the Bangkok to Chiang Mai sleeper train. An omelette is not just scrambled eggs rolled up, 3 couples ordered after me but received their breakfasts before me so in fact give the whole breakfast a miss. I checked out a day early as I preferred to spend my money elsewhere. I have never experienced such bad service in the dozen or so hotels I've stayed in in Thailand & Cambodia or Bali in the last few years. Terrible way to spend my last few days of a great trip.
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Viesturs L. Groups Latvia, January 15, 2015
Restaurant stuff unfriendly .

Location, rooms.
Restaurant stuff ruined everything
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Florence L. Families with young children France, November 26, 2014
good hotel with young children

calm, beach and retreat
very good, tested the massage and it was great. the food is very good as well.
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Stefanie R. Groups Switzerland, November 16, 2014
Wonderful relaxing time at a lonely peaceful beach

Lonely Beach, peacuful, massage on the beach next to eat, amazing thai restaurant 5 minutes walk along the beach to eat at the beach, beautiful big rooms, nice pools,
Big, modern, clean, beautiful rooms with beach view Amazing pools Every extra option very expensive (for example transport from/to the airport) Breakfast nothing special Beautiful beach but not the best for swimming
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Dominique A. Couples United States of America, November 13, 2014
a corner of paradise

location, quieteness, amability of the personal
I had a, fantastic time during my stay at the hotel. It was everything and more than o expected
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Johannes G. Families with older children Germany, October 8, 2014
Secluded retreat

Staff, Food, Rooms
Small Hotel with excellent food in a quiet area on Phuket. A little overpriced.
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Shachar R. Couples Israel, September 26, 2014
Great hotel!

New, amazing rooms and great pool
Amazing hotel and great value for money. Great choise!!
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Can E. Families with older children Turkey, September 8, 2014
Fantastical !!!

Room, cleanliness, view
Excellent , young , professional and friendly staff.
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< Previous page 1 - 10 of 119 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • beaches
  • romance
  • sightseeing
Distance to airport:
  • Phuket International Airport (33.8 Km)
Customer comments:
  • "Excellent service" , "Great view" , "Right on the beach"
Top attractions in the area:
  • Phuket Aquarium (2.5 Km / 30 min walk)
  • Makham Bay (2.8 Km)
  • Lon Island (3.2 Km)
  • Panwa Cape (3.2 Km)
Note: Distances are measured as a straight line.

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