Excellent 8.4
Based on 146 reviews

Up to 30% off with Agoda Insider Deals!

Best deals for your dates:
July 24, 2016 - July 26, 2016 | 2 nights
The space What's included Capacity Price per night

Features:

  • View: Beach
  • 45 sq.m.
  • 1 Queen Bed
  • Includes: Breakfast
  • Low rate (non-refundable)
  • Flash Deal - Limited Time Offer. Rate includes 50% discount!
Not included in room price:
Service charge 10%, Hotel tax 7%, City tax 1%
+
Best seller – limited supply!

Our last 3 rooms!

    • USD
    • 38.09
Add extra bed (+USD 57.24)

Features:

  • 28 sq.m.
  • Includes: Breakfast
  • Cancellation policy
Not included in room price:
Tax 7%, City tax USD 0.39, Service charge 10%

Our last 3 rooms!

    • USD
    • 38.58

Features:

  • View: Garden
  • 45 sq.m.
  • 2 Single Bed or 1 Double Bed
  • Includes: Breakfast
  • Low rate (non-refundable)
  • Flash Deal - Limited Time Offer. Rate includes 50% discount!
Not included in room price:
Service charge 10%, Hotel tax 7%, City tax 1%
+

Our last room!

    • USD
    • 90.11
Add extra bed (+USD 57.24)

Features:

  • View: Ocean
  • 60 sq.m.
  • 2 Single Bed or 1 Double Bed
  • Includes: Breakfast
  • Low rate (non-refundable)
  • Flash Deal - Limited Time Offer. Rate includes 50% discount!
Not included in room price:
Service charge 10%, Hotel tax 7%, City tax 1%
+

Our last room!

    • USD
    • 175.21
Add extra bed (+USD 28.62)

Features:

  • 75 sq.m.
  • Includes: Breakfast
  • Cancellation policy
Not included in room price:
Tax 7%, City tax USD 1.77, Service charge 10%

Our last room!

    • USD
    • 177.45

About Cloud19 Beach Retreat Hotel

Description

This former beach residence of the Chumbala family is now open for guests as a boutique getaway hotel. Located close to Chalong Bay, Cloud19 Beach Retreat Hotel includes a private beach as well as a private pier for guest use. Popular activities include diving, sailing, fishing, and island hopping. Each of the 19 rooms here offers spectacular sea views and are fitted with Posturepedic mattresses and features a separate bath and shower. After a long day out in the sun, guests are sure to enjoy a dip in either of the pools. With an excellent location and amenities, Cloud19 Beach Retreat Hotel will make for a memorable holiday on the island.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire
  • bicycle rental

Fitness & recreation

  • spa
  • massage

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • private beach
  • water sports (non-motorized)

For kids

  • swimming pool [kids]

Food & beverage

  • room service
  • BBQ facilities
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • garden
  • library
  • smoking area
  • shared lounge/TV area

Health and security

  • safety deposit boxes

Business & money services

  • business center

Payment types accepted for services

  • Visa
  • MasterCard
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1200THB
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 45 km
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 19
Reception Open Until: 11:00PM
Time to Airport (Minutes): 45
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.2
  • Food/Dining 8.0

Alastair M.
Thailand
July 13, 2016
Room
no minibar in the fridge not enough drinking water provided in the room

WANCHALERM S.
Thailand
June 06, 2016
Best time to recharge ever!
I planned for a honeymoon and specifically chose this hotel, cloud19. Though, I didn't see much pictures of how the hotel looked like but upon arrival everything was unexpectedly perfect & wonderful. It was a very peaceful & beautiful place for a couple to spend their times together as we as recharged. Due to the fact that I had my two legs broken, walking upstairs or up/down the hill seemed a problem to me because there was no any lifts, and we stayed on the 3rd floor (top floor) but the view up there was worth struggling up/down the stairs. The foods were very delicious and the staff was always nice & helpful. Definitely, I shall be back here again for my next vacations and of course, we shall stay in a suite for the best total experiences.

Nathkrita A.
Thailand
April 05, 2016
Beachfront hotel
really love this hotel with providing all facilities and in room amenities, needed. If you would like to take a rest, sit on the peacful beach then it's your destination to come here. I will be back here for sure for my next visit to Phuket. Things to improve: Sometimes staffs in the restaurant are too loud, when they are chatting with colleges. Another thing during our staying period there was a wedding on the beach is very nice but one of the wedding guest was complaining us when we walk pass.... we just dont want to participate but there is only way to pass to our room, which way should we walk? So if you have any event, please inform in house guest and make the proper way so that it will not be impacted to both side of your guests (party guest & in house guest) Noted! GPS in google map is wrong pinned, if you would like to follow tge way, just go to google and use google business (already informed staff to check and repin)

Jonny E.
Sweden
March 11, 2016
Good for a few days stay
Location, none, none
This hotel is located at Panwa beach, so if you are looking for a beach with a lot of people and stores then look somewhere else. This is a very calm beach with barely any people. The hotel is located far away from stores and restaurants. The food they serve in the hotel is limited, not so good and comes at double or triple the price from a regular restaurant. The breakfast that is served is also very limited and bland. I had two eggs and bacon for the entire stay (I was expecting some thai breakfast, so I was little disappointed). The beach is very nice and the water very warm. The water does change with the tides, so make sure you catch it at the right time. The hotel does provide you with beach chairs and towels which is nice. What really saved the vacation was that walking on the beach you will find the beach bar, which serves excellent food and drinks at a very reasonable price. Also, after talking to some locals they gave us the information to a small convenient store with walking distance from the hotel entrance. We could get small things for a reasonable price like water. Overall we wanted a calm retreat which the Panwa Cape truly offer, and after little search we also found a good restaurant with great food and these things really made the visit worth while. Hope this helps others!!!

THANYALUK P.
Thailand
February 23, 2016
Great hotel for relaxation. Good services.
Very nice and peachful beach
Excellent service,Even though less kind of breakfast but all up to its price

Stanislav I.
Bulgaria
January 25, 2016
Great hotel for short stay
As the name of the hotel suggests, this is a great hotel for a retreat from the noisy thai streets. When we arrived the hotel was overbooked and the staff gave us a better and bigger room than the one we booked. It was amazing and over 100 m2. The hotel is a little bit away from Phuket Town, but there is taxi service and we had a rental car, so no problem with this. Anyways, we did not like Phuket town, so staying in the hotel was good for us. It is rather small hotel, so staying for longer can get a little bit boring, but they have XBOX and plenty of DVDs. The staff was excellent and very friendly. The breakfast is OK and inline with the hotel size. The restaurant was a little bit slow with the orders. Also the water in the pool was not super clean. These are the 2 things that they can improve. Other than that, we liked Cloud19 hotel and especially the friendly staff there.

Alberto C.
Spain
December 14, 2015
great place in Phuket
Nice hotel, nice stuff, quite area.
Fantastic option to stay in Phuket. Quite nice area. Excellent Hotel. Very nice stuff always trying to help you in whatever you need. Swimming pool is fantastic and clean in front of the sea. Nice room. Relaxing time there.

Saengduean N.
Thailand
December 12, 2015
good for retreat
such a beautiful view from hotel

Justin W.
United States
October 12, 2015
Perfect stay
Staff, cleanliness, quiet
I stayed three glorious nights at Cloud19 on a great deal from Agoda, and I could've stay many more. After three weeks traveling around Thailand, mostly partying, this quiet beachside hotel was exactly what I had hoped it would be. The room was extremely clean and I had no issues with Mosquitos in my room, thank god, and the balcony had an unbelievable view of the bay during sunset. The food was great and included many western options, so I ended up eating most of my meals there. The staff, particularly Kookkai and Nune, were absolutely amazing. They helped me book a few tours and all my transportation with a smile, and even negotiated lower prices for me on everything!!! They even gave me a jar of free cookies during my stay just to be nice! Cloud19 also have a lot of DVD's to check out if you just want to lounge around at night, which I appreciated more than I thought I would. The shower water was hit or miss on how hot it would go, but it wasn't an issue because no one wants a super hot shower in 30 degree weather. The A/C was super cold and the pool was great. The resort is right on the beach so you can enjoy the water at high tide and hunt for free clams at low tide, if that interests you. I just can't say enough great things about my stay here and I will definitely be back. One tip: the resort is at the very bottom of Phuket so a taxi will be around 900 baht from the airport and isn't close to Patong beach, where the debauchery is, but it's worth it if you aren't looking to party all night.

ghassan T.
Saudi Arabia
September 21, 2015
exelant
aver all , food , staff
i love my stay in this hotel specially the staff ( the manger and Nune Chatchayarat) i recommend

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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