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Club Watermark Hotel

3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Australia 4217 (Show on map)

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"The bed was comfortable, housekeeping good and pillows soft..."

  • Kevin, Australia
  • January 17, 2015
  • Area: Surfers Paradise
  • Rooms : 388
  • Free Wi-Fi

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Room Types
Max
Rates
Club King Room
Club Twin
Spa Suite
Premier Suite
Chairman Suite
W Lounge Package
Chairman Suite
Club King Room
Club Twin
Spa Suite
W Lounge Package
Premier Suite
Club King Room 2 Night Min Stay

 

When would you like to stay at this hotel?


Photos of Club Watermark Hotel

Club Watermark Hotel Gold Coast - Club King
Club King
Club Watermark Hotel Gold Coast - Superior Twin Room
Superior Twin Room
Club Watermark Hotel Gold Coast - Deluxe King Room
Deluxe King Room
Club Watermark Hotel Gold Coast - Superior Twin Room
Superior Twin Room
Club Watermark Hotel Gold Coast - Premier Suite
Premier Suite
Club Watermark Hotel Gold Coast - Spa Suite
Spa Suite
Club Watermark Hotel Gold Coast - Superior Room
Superior Room
Club Watermark Hotel Gold Coast - Spa Suite
Spa Suite
Club Watermark Hotel Gold Coast - Deluxe King
Deluxe King
Club Watermark Hotel Gold Coast - Exterior
Exterior
Club Watermark Hotel Gold Coast - Premier Suite
Premier Suite
Club Watermark Hotel Gold Coast - Spa
Spa
Club Watermark Hotel Gold Coast - Spa
Spa
Club Watermark Hotel Gold Coast - Restaurant
Restaurant
Club Watermark Hotel Gold Coast - Restaurant
Restaurant
Club Watermark Hotel Gold Coast - Restaurant
Restaurant
Club Watermark Hotel Gold Coast - Restaurant
Restaurant
Club Watermark Hotel Gold Coast - Entrance
Entrance
Club Watermark Hotel Gold Coast - Lobby
Lobby
Club Watermark Hotel Gold Coast - Lobby
Lobby
Club Watermark Hotel Gold Coast - Lobby
Lobby
Club Watermark Hotel Gold Coast - Ballroom
Ballroom
Features of Club Watermark Hotel
Facilities

24-hour front desk

bar

business center

car park

coffee shop

concierge

elevator

executive floor

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

salon

smoking area

tours

 
Sports and Recreation

fitness center

games room

garden

hot tub

outdoor pool

spa

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

  

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Sale ends soon!

Brilliantly located in the heart of the Gold Coast, all the guestrooms at this property enjoy a magnificent view of the ocean or hinterland. Renowned for its spectacular beaches, the property also features an inviting pool and a fully equipped gymnasium. Choose from the two award–winning, on-site restaurants and bars that serve a delectable array of exquisite local and international cuisines along with a list of world class wine. Guests may also indulge in the most refreshing spa facilities as the property is a haven for complete entertainment and rejuvenation. Boasting its prime location, Club Watermark Hotel also provides full business facilities to the executive travelers. There is an executive floor, meeting facilities, and Wi-Fi is available in all rooms and public areas. Brilliantly located in the heart of the Gold Coast, all the guestrooms at this property enjoy a ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
02:00 PM

Check-Out Until
10:00 AM

Distance from City Center
1 km

Distance to Airport
27 km

Number of Bars
2

Number of Floors
20

Number of Restaurants
2

Number of Rooms
388

Parking Fee (per day)
15 AUD

Reception Open Until
12:00 AM

Room Voltage
240

Time to Airport (Minutes)
35

Year Hotel Built
1996


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

based on
109 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
7.3
All reviews (109)
Sort by:
Kevin W. Business travelers Australia, January 17, 2015
Stay elsewhere if you want a positive experience

The bed was comfortable, housekeeping good and pillows soft
5.7
Australian receptionist on arrival was blaming customer after 4 attempts and re-carding of electronic key and subsequent visits to the 19th floor with bags. Room was changed and card would still not operate,maintenance engineer was requested by customer and then manager when receptionist argued with customer that engineer had other priorities and that I should be patient and considerate. Manager accompanied at customers insistence to room engineer had gained access and determined that the fault lay at reception with the card machine. Manager apologized for behavior of receptionist. I routinely give a $5 gratuity to car attendant and this is my last issue and visit as car even when requested the night before was at least 20 minutes away every time.
Melissa W. Business travelers Malaysia, January 9, 2015
location on surfer's paradise

location, free parking
7.3
Jeffry H. Families with older children Singapore, December 26, 2014
Pleasant Stay at Club Watermark

Good location. Pleasant hotel staff. Nice entrance and lobby area.
9.7
Pleasant stay with minimal disturbance. Location is just right; easy access to other attractions and public transport while not crowded.
Albert P. Couples Australia, November 23, 2014
Fantastic position

Position, Very Quiet, Great Service
7.7
The stay was a little short but it was well worth it
Ian F. Solo travelers Australia, November 23, 2014
Went to the coast for a friends birthday

Staff, comfort, clean
9.7
Very good staff very friendly, room comfort exceptional,and very clean, outstanding value for money, especially first weekend of schoolies.
David M. Business travelers Australia, October 30, 2014
Great View

LOcation , beds and pillows
7.3
Leyla H. Couples Australia, October 24, 2014
Expectation Not Met !

Location staff at front desk early check in
7
Your hotel was just ok in my view normally bed linen is changed on a daily basis, the White tiles in bathroom needed bleaching our floors were not vacuumed everyday,and the mattress was very uncomfortable! We had a buffet breakfast and we were very dissatisfied ,the scrambled eggs were full of milk not set in eggs, the pancakes were very powdery coffee machine made terrible coffee, the bacon and sausages needed more cooking . The staff on duty were polite but I had to ask them to clear my table twice !
Anitta S. Groups Australia, October 12, 2014
Bathtub Troubles

Location, Parking and Spa
8.3
Had a lovely weekend. The location was fabulous and so was the parking and the front desk staff were very friendly. The complimentary late check out was very nice and totally unexpected. Didn't eat at the hotel because all the restaurants were being renovated and we didn't have room service or breakfast. The bath was a bit too high and getting in and out was challenging, but everything else was great.
Robyn P. Families with older children Australia, September 28, 2014
one of the best

location, room standard, value for money
9.7
was excellent would highly recommend this as a place to stay while visiting Surfers
Stephen H. Couples Australia, September 21, 2014
Great service

The Club Lounge was great with excellent service
7.3
The Club Lounge on floor 2 at the Watermark Hotel was great. It exceeded our expectations. Danielle was especially welcoming and provided great service as a host. This was worth the extra money. What was disappointing was the room. It was a bit dated and small for the money compared to what we normally would get for the price. What was also disappointing was that we only had one pay TV channel being Fox Sport. We normally like to chill out watching Max but not available I was told. We were expecting something a bit more seeing we paid extra for the Club W experience. You could see that the hotel is going through a makeover but it has occurred in the room on floor 17 we stayed in.
< Previous page 1 - 10 of 109 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Surfers Paradise Light Rail Tram Station (0.0 Km)
Area recommended for:
  • beaches
  • nightlife
  • shopping
Distance to airport:
  • Gold Coast Airport (19.6 Km)
Customer comments:
  • "Clean and comfortable" , "Good location" , "Nice view"
Top attractions in the area:
  • SkyPoint Observation Deck (0.1 Km / 2 min walk)
  • Surfers Paradise (0.5 Km / 6 min walk)
  • Surfers Paradise Mall (0.5 Km / 6 min walk)
  • Broadbeach/Kurrawa Beach (2.5 Km / 30 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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