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Coast Coal Harbour Hotel

1180 West Hastings Street, Vancouver Downtown, Vancouver (BC), Canada

Recent customer reviews

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based on 30 reviews

24 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (30)
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Tsunghui L. Solo travelers Taiwan, January 2, 2016
Nice location and facility

Facility, cleaness,friendly
Strongly recommend
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Renaud S. Couples Switzerland, July 11, 2015
Helpful staff, nice view and comfortable room

Helpful staff, nice view and comfortable room
Pleasant stay! the only down side would be the location a bit far from the next metro station (about 10 min. walk).
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Tom M. Business travelers Canada, December 16, 2014

Services/ location/
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Jun Y. Couples South Korea, November 9, 2014
They don't know what to do when they have a proble
It was really bad. When i get in the room, heating system was broken. So i called them to fix it. And when i came back from dinner, it was broken again. And they didn't wants me to move a room. They were just reset the heating system. And next day morning, it wasn't work. So i almost got a cold. Finally they were let us move a room to lower floor. That was fine. But they didn't even help us to move our stuffs, they just gave us key card for new room. And i left some of food which my girl friend's brought from South korea. Housekeeper just through it away. Even it was brand new package. I didn't even open it... Anyway.. They don't know how to pass down what happen to customer to next person. I did explain to them everytime. It was worst hotel i have been.
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Thitirut S. Groups Thailand, September 3, 2014
Good location. Nice room.

Very good location. Nice room. Helpful staff
The location is great, very close to everything. The room is great! Nice, clean. The washroom is also nice esp the body wash and shampoo has a really nice smell. The staff was helpful. Highly recommend.
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Justin T. Solo travelers Canada, August 30, 2014
Excellent location, great hotel

Location, room size, staff
Staff was excellent, rooms were large with great view and very clean. Overall great experience. Will stay again.
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Judy C. Couples United States of America, August 19, 2014
on point!

location, value, staff
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Demi Y. Groups United States of America, July 18, 2014
The Wifi is fantastic.

Wifi, room sevice, cleaness.
Comfortable. I like the wifi very very very very much.
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Na Z. Couples China, May 2, 2014
Just perfect!

food sights services
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Cheryl K. Solo travelers United States of America, August 8, 2013
comfortable, close to Stanley Park, safe

proximity to harbour and to Stanley Park, room comfort and cleanliness, upscale lobby and overall feel, friendly, helpful staff
I loved this hotel because of its location, its elegance and upscale atmosphere, exceptionally clean and comfortable rooms, and friendly, helpful staff. There was a single housekeeping staff (on my floor) for all but the last day of my stay, and she even wrote a note daily thanking me for the tips left. I thought that was amazing! Concierge and bell staff were wonderful in answering questions and helping with whatever was needed or requested. I will definitely stay there again if I am able to return to Vancouver.
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