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Very good 7.0
Based on 147 reviews

Recent customer comments

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Very good



based on 147 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 6.0
  • Location 8.6
  • Room Comfort/Standard 6.7
  • Staff Performance 6.7
  • Value for Money 6.5
  • Food/Dining 6.8

7 Chenoa-lee S.
Australia
August 31, 2015
Great location -
Location, staff, pool
The resort needs some renovations. Showers are below average particularly. Also the resort offers itself to "day trippers". Everyday from 2-4pm the resort hosts about 40-50 people for food and poolside services.

7.3 robyn M.
Australia
August 19, 2015
Great views
Views, staff, location
Nice place but getting tired and run down, their building a new resort but haven't bother to fix anything at the moment, most pool chairs broken, safe not working

5.7 Ian C.
Australia
August 11, 2015
In need of renovation
Location
I stayed at this resort 10 years ago, it is in an awsome location with spectacular views, however I was severly dissapointed on my recent trip. It appears to have had no maintenance in the past 10 years, the resort is very run down and shabby,the pool forniture is all broken and the pool has seen bettwr days and was very cloudy, not sure if this meant it wasnt clean! The worst problem was the towels both for the pool and in the rooms, we stayed for 2 nights and our towels werent changed, all of the towels had a terrible smell as if they had been put away when they were still damp, there was a terrible sewrage smell coming from the drains in the bathroom. Service was very slow for meals and drinks. There are many newer modern resorts that have opened on the island, I wont be staying at Coconuts again.

6.3 Heidi S.
United States
August 07, 2015
Beautiful view but overpriced
View, location, friendly staff
We love lembongan. We decided to "splurge" and stay here for our short trip. The location is great, view incredible, pool nice and restaurant cheap. The rooms were not good. Although bed was comfy enough the mosquito nets were disgusting. The bathroom was u believable for somewhere paying $125/n. Smelled awful, the hot water lasted maybe 3 minutes and lots of critters (to be expected in Bali but here?). We also ended up having to pay an extra $30 a night for our friend to stay with us which was an absurd amount considering they laid out a sheet and pillow and breakfast was maybe $5. Although the location is gorgeous, there are plenty other options nearby that would be cheaper with a similar standard of quality.

6.7 wei D.
China
August 04, 2015
Not a well managed hotel
the location, the scenery, the appearance of the houses
I should say the hotel has a very nice location and view of the sea. The houses have very nice appearance. The pool is also very nice. However, the room is really not well maintained and there are not many choices of food in the restaurant. The staff there are good persons. We did have two problems during out stay, one is not-so-clean sheet and a mal-functioned key.The staff quickly solved them. But somehow I do feel that they are not so enthusiastic about good management, Some staff are with quite serious faces. which is pity for a hotel with such a good location and building.If they improve, I will come back again.

7.3 Diane W.
Australia
July 13, 2015
Needs a bit of a facelift and gurney
Good staff
Ok

5.7 Jo M.
Australia
June 02, 2015
Not the best but good for a night.
The staff and the pool.
Room was very old including sheets, towels and furnishings. Shower was terrible if you can even call it a shower. Place really needs a face lift because it could be great and location is very good. The staff are very friendly though. Currently in another place paying less and room and food is far more superior for same price.

4.3 Rosemary C.
Australia
May 24, 2015
Unloved
Location
Disappointing unimpressive wonderful position needs massive upkeep and renovation

7.3 Gabrielle L.
Australia
May 10, 2015
Our 5th stay
Staff courtesy, pool, the band
It was our 5th stay at Coconuts and we thoroughly enjoyed our time there. However Coconuts is looking a little tired. The staff, bar, band and food are fantastic.

7 Laurie D.
United States
April 12, 2015
Vacation
View love music and bar
Good