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Very good 7.5
Based on 755 reviews

Recent customer comments

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Very good



based on 755 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 8.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.6
  • Value for Money 7.6
  • Food/Dining 6.9

4.3 Yiannakis V.
Cyprus
January 03, 2015
Need renovation everywhere .Rooms,bath, breakfast
massage and some stuff. General manager very good.
So - so. Breakfast without cheese,yogurt pastries. They have in buffet curry, noodles, meat balls thai soup but no cheese? ?? I pay from supermarket cheese and yogurt and take with me. My room superior. Not at all.

8.3 Scott H.
Canada
December 20, 2014
Coconut Village Resort (Phuket)
Staf freindly and helpfull

3 Foo L.
Singapore
November 27, 2014
run down hotel with bad staffs
Unpleasant. Not friendly. Rooms run down. Staffs attitude problem.

4 Foo L.
Singapore
November 27, 2014
2 star hotel
parking lots, parking lots and parking lots
Definately not up to the standard. This is the 3rd times I've stayed her over 6 years and it's getting from bad to worst. The conditions is bad. And it is not meant for anyone who is on wheelchair. The staffs is bad. Not all but should say a few. Maybe they welcome westerner more as their attitude can be clearly seen. There is an incident that I told them that the air con is not working and the staff can tell me that it takes time to get cold. But it's after 3 hours that I on the air con and call call them. I asked if can change the room and she immediately replied it's all fully booked. We can see that there are plenty of empty rooms. But we still let them fix the air con and after another 3 hours they finally said they will changed another for us. I must say all the front desk staffs are lousy. Esp a half man half woman staff. As we have 3 rooms, we like to gather in one room after our swim to chit chat. And 1 of my family left her towel in my room. After the housekeeping the next day, they replace only 2 towels which make the towel my mother left go missing. And we were asked to pay to it. Telephone not working and mosquito all over the room. Not only mine but all the 3 rooms. This is the 9 times in phuket and 3rd times in this hotel. I'm sure there are plenty of hotels offer better rooms better price and better service that this.

6.3 Martin V.
United Kingdom
November 24, 2014
Good Location
Location, Swimming pool
Nice friendly staff and really good location with quite a nice swimming pool. We initially booked the standard room which was basic with old decor and old style TV's. When we arrived we saw the better deluxe rooms which were defintely much nicer and worth paying a bit more for so we upgraded. Overall a nice place to stay and within walking distance from the beach.

3.3 Volker D.
Germany
October 31, 2014
Good value for money
Location,not too big,quiet
I enjoyed my stay very much other than for the many without manners beeing there at my time.

9.7 Christopher J.
Australia
October 28, 2014
Excellent
Staff / service / food
Very good

9.7 SIMON F.
United Kingdom
October 20, 2014
Good reliable hotel
Attentive staff, good value, nice pool
This was my third visit to this hotel in the last 8 years while visiting Patong. It represents good value for money. The bar staff were very attentive to our kids when playing in the swimming pool.

5.7 Rachel K.
Malaysia
September 13, 2014
Location near Potong Beach
Location/ Food/ Staff Peformance
The room Adaptor more then 6 pcs, only one in Bathroom can use. Food only try the breakfast, but I feel is quite normal. The hotel distance is far to the shopping mall is more then 30 mins

10 Jan L.
Australia
September 02, 2014
the best hotel in patong
location, clean rooms and friendly staff
I love this hotel. This is the 4th time I have stayed there. Some of the staff remember me from the times I have stayed there before and I remember them as well. Its been 4 years since I have been there.