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Colombo City Hotel

Level 3 No 33 Canal Row, Fort, Colombo World Trade Centre, Colombo, Sri Lanka (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 51

Recent customer reviews

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Pleasant

6.4

based on
519 reviews

Value for Money
5.8
Location
8.5
Staff Performance
6.2
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.5
Food/Dining
5.7
All reviews (519)
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Michael F. Groups New Zealand, July 20, 2014
Great

Restaurant and bar top floor!
9
Great experience Great bar Great staff Great Location
Simon D. Business travelers United Kingdom, July 15, 2014
Needs some improvement

Front desk staff, bed, location
5.3
The staff at the front desk were very good, other staff often gave poor service. Rooftop bar is nice, but we sat there alone ignored by 3 staff for over fifteen minutes on our final night and walked out to find another place. The lock on my room and several others was not working well during my stay, the shower curtain also could easily be improved. Could be a very good hotel with a bit of effort.
Sarah M. Groups United Kingdom, July 5, 2014
Dirty, cigarette stink, bad view, noisy, staff bad
3.3
Would not recommend this hotel. It was dirty , dead insect, hairs/dust on sheets, stank of cigarettes, my view was an emergency exit in a small room and staff continually knocking on door, disturbing me.
Larry L. Solo travelers Australia, June 30, 2014
Noisy

Position.Very good pub next door with good food
4.3
This is undoughtedly the noisiest hotel I have stayed in.
Hassan A. Families with young children Oman, June 26, 2014
Good

view , clean
6
Mun L. Business travelers Malaysia, June 21, 2014
Poor Management and respond is very slow.

Room condition is acceptable. Nothing much could think of.
5.7
Being wake up at 6.45am and 7.20 am in the morning by banging sound. 2 nights out of 4 night stay, how do you feel. In addition, the staff who answer the complaint call wasn't concentrate in taking the complaint, he was answering to another person while answering the call, I have to explained again on the complaint. Very bad experience.
Nadeem A. Business travelers Yemen, June 15, 2014
very convineince

center,affordable price,easy access to the sea side and other locations like train station.
8.3
acceptable .
Syed R. Business travelers Bangladesh, June 4, 2014
Great location

friendly staff, good location and budget hotel
8
friendly staff, good location and budget hotel
Ari F. Solo travelers Finland, May 16, 2014
reasonable priced and centrally located

quiet,
7
reasonable priced hotel for one night stay before going for motorcycling around Sri Lanka. Pretty nice Wi-Fi and standard breakfast. Nothing special, everything was functioning. Airport taxi service with taxi was about 30 times more expensive than bus connection from main bus station. Local three-wheel taxis tried to charge 5 - 10 times more than with a meter.
Mr R. Couples United Kingdom, April 28, 2014
Not good enough for the price paid

Good location, transport links and attractions nearby.
5.3
Stayed for 4 nights, the hotel is in a good central location with plenty of transport options nearby. The hotel is a 3 star but only just, the cleanliness of the rooms is not up to standard. At first glance they appear clean but a look under the bed and on top of the wardrobes etc and you will see thick dust. This for a hotel is not acceptable. If you walk bear foot you will need to wash your feet frequently as the floor in the room we stayed in was so filthy. Apart from that staff were helpful and friendly and the breakfast buffet was adequate. If you want shampoo in the room you have to ask. The bathroom was good with a powerful shower. Be careful what room they allocate to you as some are better than others. So overall apart from the cleanliness and the odd smell near the room it was an ok stay but for the money paid or a little more I am sure that better places are available.

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Customer Reviews - Colombo City Hotel, Colombo

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