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Very good 7.4
Based on 162 reviews

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About Comfort Hotel Perth City

Description

The cozy and tranquil Comfort Hotel Perth City is affordable, ideally located in the heart of Perth, and equipped with the most attentive staff possible. Drive five minutes and you’re at Kings Park, Northbridge, Burswood Casino and Golf Course, the entertainment center, railway station, and the bus depot. This good location is perfect for families and business travelers. Each of the 92 beautiful rooms offers all the latest amenities and elegant decor to make your holiday memorable. A special feature available at this hotel is accommodation for the disabled. Comfort Hotel Perth City is the perfect business or holiday location, as well as a great place to meet friends, and is definitely worth a visit.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • car hire

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Hindi
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 35 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 10 km
Internet Usage Fee: 0 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 93
Parking Fee (per day): 0 AUD
Time to Airport (Minutes): 20
Year Hotel Built: 1996
Year Hotel Last Renovated: 2007
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.5
  • Location 7.8
  • Room Comfort/Standard 7.3
  • Staff Performance 7.5
  • Value for Money 7.3
  • Food/Dining 6.8

8.4 Jennifer S.
Australia
June 27, 2016
Comfort and affordability
We arrived very late due to delayed flights. Although on a major road, we were still able to catch up on sleep without outside noises waking us. The room was comfortable, shower hot and the staff very helpful. Checking in and out was simple. Will stay here again.

8.8 Nicole B.
Australia
June 21, 2016
Family room was a fantastic size
Loved the size of the family room and the kids and half of the king size bed were very comfortable. The other half of the bed had sagged. The shower did not have much pressure and had a really loud fan in the bathroom which came on if you turned the light on. Staff were wonderful and helpfull, I could not fault the service. The location was great too. The burgers across the road in the bistro area of the Mantra were awesome too. A few small supermarkets a minute walk away.

10 Aw C.
Singapore
June 19, 2016
Good location
Room is ok. Please is clean and staffs are friendly .,

7.6 Jeannie N.
Singapore
June 18, 2016
Clean room, good location
Room is reasonably priced and clean. There's a carpark in the hotel. And restaurants are available around the area. Supermarkets are nearby too

7.2 LIM K.
Malaysia
June 06, 2016
Value worth hotel
The staff is nice to provide info. Location is abit far to town but free CAT is near to hotel. Clean, comfortable.

8.4 Andrew L.
United Kingdom
May 30, 2016
Good hotel, excellent location, night staff quite rude!
The location is perfect (10-15 minute walk to the city centre) and the hotel is good enough although a little dated. Only 1 issue was when we checked in my partner asked if we had breakfast included and the night staff said 'No as your room is already heavily discounted!' - as I booked through agoda I didn't know it was heavily discounted and when I checked the actual rates it was only discounted by $15?! No need really, but other than that all good, would probably stay again.

8.8 Jennifer N.
Australia
May 24, 2016
Great position, very helpful staff
Stayed for 8 nights and would definitely stay here in the future.

6.4 Ching W.
Malaysia
May 14, 2016
Comfy room
Far from shopping areas, parking is a hassle, breakfast limited choices

5.2 Henry C.
Malaysia
May 02, 2016
Comfort Hotel Perth City
We booked 2 rooms for a party of 6 people (4 adults and 2 children) over a month in advance. This is our 2nd stay. As expected, we were again given rooms at different floors again. This despite us making a request for rooms on the same floor, when in check in on our first part of our visit to Perth. The receptionist (1) keep explaining why we can’t on the same floor, due maintenance and was not able to accommodate us on the same floor. A second receptionist (2), tried to explain the reason again, this got me irritated as I didn’t want to listen the same explanation repeated. As I complained that I will not give a favourable review of this hotel, (2) decide to make it appears that I did not want to hear her provide us other options, which was not the case. (2) offered us on the same floor but with one of the booked room changed from a triple beds to 2 beds, we gladly accepted. With no apologies, (2) handled the process to (1) and retreated to the backoffice. Another disappointment, (1) took my credit card imprint and said that it was for the rooms charges. After I protested, (2) called out from the back office confirming that the rooms are paid for. Proper Hotel services? On our last night, we wanted to do a laundry wash, to our dismay, the laundry room was locked. When we checked, we were told that the laundry room is closed from 8pm onwards. This closure was not displayed. We told the receptions that we had done laundry the day before and during the 3 nights we stayed earlier without any issues. The explanations changed to other guests were complaining about the noise. Coincidence or not, we decide to drop the matter.

4.4 Henry C.
Malaysia
May 02, 2016
Comfort Hotel Perth City
We booked 2 rooms for a party of 6 people (4 adults and 2 children) over a month in advance. To our disappointment, we were given rooms at Level 1 and 5, with the explanation they are fully booked. The room at Level 1 was meant for people recuperating after medication treatment at a nearby hospital. The facilities (bed, bathroom, towels quality, etc) are not up to the standard of a 3 Star hotel. In contrast, the room at Level 5 was more to our expectation.


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