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Concorde Hotel Kuala Lumpur

Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 581
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
4298 reviews

Value for Money
7.8
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
8.1
All reviews (4298)
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Tumilah D. Families with older children Singapore, February 21, 2015
nice people

good food friendly and good location
10
Kosala V. Couples Sri Lanka, February 21, 2015
Below the average as a 4 star hotel

Located near a monorail station and walking distance to KLLC & KL towers. Breakfast buffet is fine. Friendly hotel staff in general. Front desk girl gave us a room in a higher floor upon the request.
5.7
Room cleanliness and condition is not so good. Friendly staff but some hesitated follow guest's requests. Quality of room service is not consistent. There were no slippers when we checked in and we had to ask for them. Kettle lid was broken and house keeping person insisted that still we can use it when we reported. However we managed to get another one. Lot of sticky dirt was found at the back of the TV remote and aforementioned house keeping person didn't clean it even after we requested. Floor carpet is not clean enough. Lot of dust in the corners, especially behind the minibar. Minibar was empty since the beginning. Mattress and pillows are not comfortable enough. No masrter switch near the bed to operate lights, so had to turn on and off all the lights individually. Light at the entrance of the top was not working. PS : Hard Rock Caffe - Unfriendly and unprofessional staff. We requested a table at the window and the hostess (with no smile and welcoming gesture) was irritated by that. Then she asked us to wait while the table is arranged for us. When we were waiting another hostess came and asked why we were waiting. Then we replied that we were asked to wait and so on. Aftewards she replied that the table we requested is reserved. Then we said "Cannot be. The other lady told us to wait until the table is arranged". Then again she said "No..!! that table is reserved and previous hostess asked me to tell you that". So we left that caffe with frustration and in hunger. This is the most unprofessional & ununfriendly act that we had ever encountered. Very Disappointing...!!!
Thisharmini R. Groups Singapore, February 21, 2015
Disappointing Stay

Breakfast Buffet, Accessibility to Hard Rock Cafe & Swimming Pool
4.3
Disappointing stay. Cleanliness is bad because there were unsightly stains on walls, cockroaches seen in room and bed bugs on the bed which caused us to have a bad rash on our hands. Customer service also can be improved.
Lau A. Families with young children Malaysia, February 20, 2015
Nice hotel

Comfortable,big n nice
8.3
Will be back next time. Nice hotel
Fadzli R. Families with young children Singapore, February 20, 2015
My short getaway in Concorde Hotel, Kuala Lumpur.

location, food & service.
8
Apart from having some car trouble along the way, the reception was kind to allow us to do a late check-in. We've had a good rest followed by a nice breakfast spread in the morning. The hotel was nearby KLCC and the new Quill City Mall just opened up a few blocks away. You can enjoy Red Lobster & Longhorn Steakhouse just 10mins walk away. Free parking for guests that is driving and when you get hungry at night, there's a nearby hawker stalls just behind the hotel that sells good tom yam soup & fried rice.
Nur A. Couples Malaysia, February 19, 2015
Great privacy and helpful receptionist

Comfort, cosy, quiet
8.3
Great
Simon T. Solo travelers Singapore, February 17, 2015
Awesome, as always...

I'm happy with everything.
10
Gregory S. Business travelers Switzerland, February 17, 2015
good location, warm welcome

location, friendly staff, nice rooms
8.3
Yoon W. Couples Malaysia, February 16, 2015
Breakfast good

Breakfast wifi bed
7.7
Pleasant check in. Security good. Gym access needs to be charged for standard room. Swimming pool time not flexible. Room was nice
Bryan L. Couples United Kingdom, February 15, 2015
Staff

Staff Location Room
9.7

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Customer Reviews - Concorde Hotel Kuala Lumpur, Kuala Lumpur

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