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Recent customer comments

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Very good



based on 2025 reviews
  • Cleanliness 7.8
  • Facilities 7.7
  • Location 7.9
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.6
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Adham A. from Malaysia
Business travelers
Stayed one night in December 2014
excellent
variety of foo, facilities and ample parking
Reviewed November 12, 2015

Zulaikha I. from Malaysia
Families with young children
Stayed one night in November 2015
Food & location
Food, room and cleanliness
Reviewed November 12, 2015

Mohd O. from Singapore
Business travelers
Stayed one night in November 2015
Live it up as four star hotel
Cleaniness. Friendliness & Helpfulness
The hotel interior (room) abit out dated. Especially the hotel ac. The controller shows that the hotel was abit outdated. Time for a change. The shower need to change. I didnt expect to use that kind of shower used in most 2 stars or budget hotel used. Basically the whole interior (rooms) not to my expectation. I am a regular guest in kl n always stay in concorde kl where hardrocks is. That hotel live up to its name. So i expect concorde shah alam could live up to its name also.
Reviewed November 11, 2015

noor O. from Malaysia
Business travelers
Stayed 2 nights in November 2015
minimal toiletries
location good
Reviewed November 09, 2015

Mastura S. from Malaysia
Families with young children
Stayed one night in October 2015
Old room. Bad service. Stingy hotel
location
We booked a premier room and ended waited more than 15 mins in so called empty 'premier lounge' before can check in. The room is small for the rate. And nothing 'premier' about it. Staff service is the lousiest. They give you ugly face when you ask for extra toilet roll. They control the towel for the pool and sauna like you will steal it. Will never ever go back to this hotel again. So many other better hotel to choose in that area.
Reviewed November 06, 2015

muhamad N. from Malaysia
Families with older children
Stayed 2 nights in October 2015
Fantastic, superverb, best hotel in shah alam
Staff,bathroom,food
Fantastic stay with exclusive hospitality.Premier Executive room like a boss and vvip stay..
Reviewed November 02, 2015

suraya T. from Singapore
Groups
Stayed one night in October 2015
An average experience
Cleanliness
We were there for a cousin's wedding. Probably the most decent hotel in the area.
Reviewed November 01, 2015

Zaid A. from Malaysia
Families with young children
Stayed one night in December 2014
nice hotel
near to amenities, clean hotel,
can consider to come again
Reviewed November 01, 2015

zaharudin S. from Malaysia
Business travelers
Stayed 2 nights in October 2015
nice place
food, room comfort & location
Great stay. Near to tourist spot & dining areas
Reviewed October 28, 2015

anizah A. from Malaysia
Families with older children
Stayed one night in October 2015
Especially the room..need to be improved..smelly
I like the outsite view..but not the condition of room..smelly..no tissue provided..even the plain water not available..old carpet..
Not happy
Reviewed October 26, 2015