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Concorde Hotel Singapore

100 Orchard Road, Orchard, Singapore 238840 (Show on map)

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Area: Orchard Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2181 reviews

Value for Money
7.4
Location
8.5
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (2181)
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Chew Y. Groups Singapore, December 23, 2012
Spacious room good for gathering.

The layout of the room
6.7
Was relatively pleased when we check into the room to see a spacious area for the gathering. The room was clean and everything is in order. Had a very pleasant evening with all my friends celebrating Christmas 2012. However, the staff(bellboy) wasn't at the most friendly service attitude. We were told during the check-in that for hotel slot the whole row of carpark lot in front of the hotel are meant for guest on a first come first serve basis. As we needed to unload quite a bit of stuff thus we chose a lot that was nearer to the lift of our room. Just when we were parking the bellboy(valetboy) came to chase us out of the lot claiming that the lot is not open to all and told us to go in front for parking. First of all, he should come in a more friendly attitude and explain properly instead of chasing us away without any valid reason given. The front desk staff told us all lots were meant for hotel guest and we even booked a premier suite and yet we could not even park at the lot we chose? Later on I went to approach one of the front desk staff and was only to notify that on that very same day, a wedding was held in the hotel thus the specific lots were reserve for the event. The bellboy in someway did a right thing in preventing the lot to be parked but he did it in a wrongful way. Perhaps there is miscomm but I believe such thing should not had happen. Secondly, he told us to move ahead to park but he did not move forward to help out in removing the barrier and we had to do it all of our own. Does it mean being young will not gain any respect from the staff that only older mature guest are more likely to be reputable and distinguished that will be provided with more excellent service? I believe all guest should be treated the same regardless they had any rooms booked. Anyway, all this does not spoil our evening as we thought it's a joyous occasion and thus we would like to forgive and forget and hopefully the hotel will improve on it.
Hotel Feature Tip: For local travelers who are driving please park in front of the hotel lobby. The whole row are meant for hotel guest on a 1st come 1st serve basis. The basement carpark will be charged.
Cecilia H. Families with older children Indonesia, December 23, 2012
nice hotel with beautiful scene

room space
9
Enjoy the moment with kids, with a comfy bedroom and also strategist locationat orchard road.
Meita N. Couples Indonesia, December 22, 2012
nice

near shopping mall
8.7
i like this hotel has big room , clean too, but that i dont like is smell not nice could be because old hotel, the food so far good, service also nice, nearest shopping mall
Shopping Tip: nearest shopping mall
Cecilia H. Families with young children Indonesia, December 21, 2012
comfy hotel with affordable price, best location

best location at orhard road
8.7
Nice decoration, nice staff, best location at orhard road with affordable price.
Cheryl L. Groups Malaysia, December 20, 2012
Great location

The room is big and this location is ideal for shopaholics.
8
The staffs are friendly and it has a good value for money.
Sightseeing/Attractions Tip: Universal Studio Singapore tickets are sell at the hotel
Doddy Y. Couples Indonesia, December 20, 2012
nice hotel with good service

location, large room
7.7
It was a pleasant stay. The room is spatious and the location is at the heart of singapore, orchard road, shopping haven for those that are wanting to get branded goods at the right price
Tsutomu T. Business travelers Japan, December 19, 2012
Good location

Good location
7.7
Sometimes it is hard to get taxi, but location is near to station. Staff, not so good but not so bud.
Chua C. Families with young children Singapore, December 18, 2012
Enjoying stay....

Great location, 5 min walk to MRt station, excellent service, friendly staff
8.3
Best thing about hotel is the location. Located in the middle of the bustling Orchard road and only 5 min walk to the nearest MRT, Somerset MRT, and adjacent to many other shopping centres. Room size is okie, with an attached balcony for smokers in the smoking rooms. (i requested for a smoking room, thus come with an attached balcony). Facility-wise not too sure since too busy shopping....will definately return ..
Pik Y. Groups Hong Kong, December 18, 2012
Good location / spacious room

Good location / spacious room /Free Wifi
8
When we arrive at the G/F, we were afraid about the qualtity of the hotel. After we arrive the hotel lobby at 3rd floor, it give me back the confident. Room is clean and spacious. We booked a kingbed room + extra bed for 3 aduits, it is still have enough space to put 3 luggages and can walk around. But the bathroom is quite old fashion. The shower is not stronge enough. Water was not hot at the 1st night, fortunately, it get better in the 2nd and 3rd night. The best thing is we can get free wifi for unlimited devices.
Sightseeing/Attractions Tip: This hotel is the 1st stop of Universal Studio/Sentosa Free Shuttle Bus. You can save the money and time if you want to visit Universal Studio or Sentosa.
Fazarizma F. Families with young children Malaysia, December 17, 2012
Nice and enjoyable

The friendly hotel's staffs
9.3
I was happy stayed there. The staffs also friendly. They gave us information and guide us as the tourist in the city very well thus I didn't get trouble or getting lost while been in the Singapore. My family and I were enjoyed our vacation so much. Thanks Agoda for the best deal too.

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Customer Reviews - Concorde Hotel Singapore, Singapore

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