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Concorde Hotel Singapore

100 Orchard Road, Orchard, Singapore 238840 (Show on map)

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Area: Orchard Number of Rooms: 407
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2440 reviews

Value for Money
7.4
Location
8.5
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (2440)
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Febry S. Business travelers Indonesia, August 2, 2013
Just average stay nothing is outstanding

Large size room, not far away from orchard rd, old hotel
5.7
Nothing special just a normal stay but would not hurt to come back again tho
Jimmy L. Families with older children Indonesia, August 2, 2013
everything's good. worth the imposed hotel rate.

strategic location, bus stop in front of hotel, hospitality.
7.7
it was all great, except the integrity and professionalism of the management staff. i'd like to recommend this hotel to anyone, but to those who brings their relatives on wheelchair. my father-in-law (on wheelchair) fell off from the cab in front of the hotel's lobby on his first day of checking-in, and he broke his left upper arm. the bellboy accidentally did a failure while assisting him alighting from the cab. my wife then reported to manager in charge on the same day and the manager said she needed to investigate over the surveillance camera. till the end of their stay, the manager never came up to meet my wife, so my wife went to meet her and so disappointing that the manager totally refused to be responsible on the accident (hospital bill, etc.), moreover, so sad to hear the spoken language of the manager didn't express either goodwill or sympathy. *the surveillance recordings were not shown to my wife till the day they departed from the hotel. **this article is not made to offense anyone, just trying to make an actual and factual review of their stay .
Sony A. Couples Indonesia, August 2, 2013
Great room, friendly staff

Spacious, friendly, comfortable
8.3
This hotel is very near to dhoby ghaut mrt and plaza singapura for shopping. As dhoby ghaut is an interchange mrt, you can go anywhere you like easily from this hotel.
Ignatius I. Business travelers Indonesia, July 31, 2013
In the center of down town

location, location, location
6.3
I stayed in this hotel while having business meeting. Hence, what I need is just a clean bed to spent nights. However, its location in the central of down town makes me ease to get anywhere.
Thomas A. Business travelers Malaysia, July 29, 2013
Cold reception, have to park car in priv car park

Location, clean room, near to shops
5.3
Not enough car parking slots as renovation going on. Had to park in a private car park where I had to incur additional expense which was unexpected. This was not disclosed when making the room reservation . Given that its a 5 star hotel, one would expect hotel to provide parking facilities or refund the expense incurred. Instead the manager spends her time arguing that its not their policy to pay. I pointed out that all other 5 star international hotels have their own car parks unlike Concorde. She then relents by 'upgrading' my room. Having stayed here several times before, i noticed This upgraded room entitles one to fre breakfast but that was declined. The 'upgraded' room is similar to a standard room except now its on the 9th floor. All in- bad experience w reception staff and manager- both with glum looks.
Evlyn C. Couples Singapore, July 28, 2013
nice staycation

large room, good room service and comfortable bed.
9.3
very good price together with the large room provided.
Luisito C. Couples Australia, July 28, 2013
Very nice, I will stay again here

Centrally located to shopping;close to everything
10
A-1 fantastic. Will come back next time I'm in Singapore
Simon P. Families with young children Malaysia, July 28, 2013
Worth for money

Centrally located
8.7
Comfortable stay but no house guest parking. The front desk staffs have no manner and good attitude
Rosario P. Solo travelers Philippines, July 27, 2013
has great location, good food, large rooms

great location, nice people & good food
8
i really love this hotel because of its location. Very accessible to high end stores. The rooms are large and clean. The staffs are very. And experience great breakfast in the spice restaurant.
Sutoto K. Business travelers Indonesia, July 26, 2013
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