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Congress Plaza Hotel

520 South Michigan Avenue, South Side, Chicago (IL), United States 60605 (Show on map)

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Good 7.1
based on 117 reviews

"Good location, you don't need taxi to go any where in city..."

  • Surjeet, India
  • June 10, 2015
  • Area: South Side
  • Rooms : 871
  • Free Wi-Fi

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Room Types
Standard Queen
Standard Queen
Standard King
Standard King
Lake View King Bed
Lake View King Bed
Standard 2 Double Beds
Standard 2 Single Beds


When would you like to stay at this hotel?

Features of Congress Plaza Hotel


business center

car park



facilities for disabled guests

laundry service

meeting facilities


room service

safety deposit boxes


smoking area

Sports and Recreation

fitness center


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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Sale ends soon!

Each of the 871 rooms at this 3-star hotel have all the comforts and conveniences of home. Air conditioning, in-house movies, a desk, hair dryer, Internet access, an ironing board, and an in-room safe are among the amenities guests will find in every room. Featuring shops, an elevator, a bar/pub, laundry service/dry cleaning, meeting facilities, and a restaurant, this Chicago hotel is sure to make each guest's trip an enjoyable one. After a day of work or exploring, the gym is one of the ways to unwind. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. To continue with your reservation at Congress Plaza Hotel, please enter your arrival date and the number of nights you wish to stay. Each of the 871 rooms at this 3-star hotel have all the comforts and conveniences of home. Air ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-17 year(s)
Stay for free if using existing bedding.

Guests over 17 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
20.95 USD

Check-In From

Check-Out Until

Distance from City Center
1 mi

Distance to Airport
15 mi

Internet Usage Fee
11.34 USD

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Congress Plaza Hotel Chicago (IL) - Food, drink and entertainment Rafael Steakhouse
Open from 11:30 a.m - 10:30 p.m

Recent customer comments

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from 117 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (117)
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Kathryn R. Solo travelers United States of America, July 26, 2015

I was VERY disappointed. My room was nothing as advertised. I was not allowed to check in when I arrived even with storing my bags until my room was ready. I was told to wait until 3:00 PM. When I was given my room , there was not enough water pressure to take a bath or shower and no hot water. The safe was not working and I couldn't store valuables. My second room was smaller than promised and no wash cloths available. There was also no safe for storing valuables. I will NEVER stay in this hotel again.
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Surjeet S. Couples India, June 10, 2015
It's good location for downtown to stay

Good location, you don't need taxi to go any where in city , and good views , and Main Street near beach, and metro station is in walking distance all shopping mall and restaurants is near
It's was good stayed but not very good because I lost my iPhone charger before to Coming house keeping be care full to leave your important stuff and money I don't preferred you. Because there are not responsible after if You lost something even the hotel staff don't want talk with you.
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Vong K. Couples Portugal, May 9, 2015
Better than my expectation

Good location, close to Museum campus, easy access by CTA
Easy access to and from O’hare airport by Metro blue line, nice housekeeping staff.
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Raymond R. Couples United States of America, February 16, 2015

location location location
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Kevin S. Solo travelers United States of America, February 13, 2015
Shockingly bad.

Very disappointed. Too many issues to go into and, frankly, don't want to waste my time. I want to forget my stay at the hotel as quickly as possible and do not want to relive the horror.
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Steven J. Couples United States of America, February 7, 2015
One night getaway

Nice corner room, location, price
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Catherine R. Couples Canada, January 28, 2015
Great value and location!

The location of this hotel can't be beat! Right on Michigan Ave in the South Loop, with access to the Museum Campus, downtown and the L trains, and all for less than $100 per night!
I accompanied my husband while he was at a conference for 6 days. The hotel is an old, elegant dame. Nothing modern here, and a bit disheveled, but clean, friendly and clos to everything Chicago has to offer. Clean and very comfortable. We were on the 14th (top) floor with a gorgeous view of Lake Michigan and the 3 windows open for some fresh air...lovely! I would say that my only slight disappointment is the water pressure; could definitely use improvement.. Overall, another great stay!
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Michael T. Business travelers United States of America, January 28, 2015
Old needing refurbishing but a good value

Hotel staff, Location, & Price
The rooms and the hallways really needed refurbishing, that said, it was pretty clean and a good value for downtown Chicago. All the staff were very friendly and helpful. The staff members could have easily been employed at a much more expensive hotel!
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Sarah E. Solo travelers United States of America, January 26, 2015
Wanted more

Large room,mcomfortable bed, clean bathroom
Restaurant was a mess evening of 1/25; new chef and menu but very brisk Staff very kind and courteous but also overwhelmed. Management stepped in but little late To their credit, entire meal was comped I want the best for this hotel but vast areas empty and feels bit unsafe for solo traveler
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Cody B. Couples United States of America, January 25, 2015
Couple in Chicago for the Weekend

Location, Price, Access to Attractions
You get what you pay for but if all you need is a safe and reputable hotel in a good location downtown Chicago, this should work for you.
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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Chicago Public Library
  • Buckingham Fountain
  • Grant Park
  • Art Institute of Chicago
  • Millennium Park
  • McCormick Place
  • Columbia College
  • Navy Pier
  • Willis Tower
  • Soldier Field Stadium
  • Water Tower Place

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Customers like this hotel for:
Nearest transport:
  • Harrison Subway Station (0.3 Km / 4 min walk)
Area recommended for:
  • shopping
Distance to airport:
  • Chicago Midway International Airport (13.7 Km)
  • Chicago O'Hare International Airport (25.9 Km)
Customer comments:
  • "Close to many restaurants" , "Good location" , "Near attractions"
Top attractions in the area:
  • Art Institue of Chicago (0.5 Km / 6 min walk)
  • Millennium Park (0.8 Km / 10 min walk)
  • Macy's State Street (1.0 Km / 12 min walk)
  • Field Museum (1.2 Km / 15 min walk)
Note: Distances are measured as a straight line.

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