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Customers like this hotel for:
    Nearest transport:
  • Harrison Subway Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
    Distance to airport:
  • Chicago Midway International Airport (13.7 Km)
  • Chicago O'Hare International Airport (25.9 Km)
    Customer comments:
  • "Close to many restaurants", "Good location", "Near attractions"
    Top nearby attractions:
  • Art Institue of Chicago (0.5 Km / 6 min walk)
  • Millennium Park (0.8 Km / 10 min walk)
  • Macy's State Street (1.0 Km / 12 min walk)
  • Field Museum (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Congress Plaza Hotel

520 South Michigan Avenue, South Side, Chicago (IL), United States 60605 (Show on map)

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"Good location, you don't need taxi to go any where in city..."

surjeet, India June 10, 2015

Features of Congress Plaza Hotel

Hotel Facilities

  • bar
  • business center
  • concierge
  • elevator
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • fitness center


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel Description
Each of the 871 rooms at this 3-star hotel have all the comforts and conveniences of home. Air...see more Each of the 871 rooms at this 3-star hotel have all the comforts and conveniences of home. Air conditioning, in-house movies, a desk, hair dryer, Internet access, an ironing board, and an in-room safe are among the amenities guests will find in every room. Featuring shops, an elevator, a bar/pub, laundry service/dry cleaning, meeting facilities, and a restaurant, this Chicago hotel is sure to make each guest's trip an enjoyable one. After a day of work or exploring, the gym is one of the ways to unwind. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. To continue with your reservation at Congress Plaza Hotel, please enter your arrival date and the number of nights you wish to stay.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (119)

Business travelers (35)

Couples (41)

Solo travelers (26)

Families with young children (5)

Families with older children (6)

Groups (6)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (119)
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Yves B. Families with older children
United States of America, November 30, 2015
Old hotel - outdated

OK. Very convenient location.
Yong-Seon S. Business travelers
South Korea, November 08, 2015
No warm water

location, view, history
It is old and historic hotel, so I understand some rustic parts and old fashioned facility. It can be even attractive. But I did not have warm shower. I reported it to front desk, but I did not get any attention at all. My request was ignored. The staffs are young and not-professional. I have no idea why the hotel runs it in such terrible way. Waste the great location of the place.
Kathryn A. Solo travelers
United States of America, July 28, 2015

I was VERY disappointed. My room was nothing as advertised. I was not allowed to check in when I arrived even with storing my bags until my room was ready. I was told to wait until 3:00 PM. When I was given my room , there was not enough water pressure to take a bath or shower and no hot water. The safe was not working and I couldn't store valuables. My second room was smaller than promised and no wash cloths available. There was also no safe for storing valuables. I will NEVER stay in this hotel again.
surjeet S. Couples
India, June 11, 2015
It's good location for downtown to stay

Good location, you don't need taxi to go any where in city , and good views , and Main Street near beach, and metro station is in walking distance all shopping mall and restaurants is near
It's was good stayed but not very good because I lost my iPhone charger before to Coming house keeping be care full to leave your important stuff and money I don't preferred you. Because there are not responsible after if You lost something even the hotel staff don't want talk with you.
Vong I. Couples
Portugal, May 14, 2015
Better than my expectation

Good location, close to Museum campus, easy access by CTA
Easy access to and from O’hare airport by Metro blue line, nice housekeeping staff.
Raymond R. Couples
United States of America, February 17, 2015

location location location
Kevin S. Solo travelers
United States of America, February 14, 2015
Shockingly bad.

Very disappointed. Too many issues to go into and, frankly, don't want to waste my time. I want to forget my stay at the hotel as quickly as possible and do not want to relive the horror.
Steven J. Couples
United States of America, February 08, 2015
One night getaway

Nice corner room, location, price
Catherine R. Couples
Canada, January 30, 2015
Great value and location!

The location of this hotel can't be beat! Right on Michigan Ave in the South Loop, with access to the Museum Campus, downtown and the L trains, and all for less than $100 per night!
I accompanied my husband while he was at a conference for 6 days. The hotel is an old, elegant dame. Nothing modern here, and a bit disheveled, but clean, friendly and clos to everything Chicago has to offer. Clean and very comfortable. We were on the 14th (top) floor with a gorgeous view of Lake Michigan and the 3 windows open for some fresh air...lovely! I would say that my only slight disappointment is the water pressure; could definitely use improvement.. Overall, another great stay!
Michael T. Business travelers
United States of America, January 31, 2015
Old needing refurbishing but a good value

Hotel staff, Location, & Price
The rooms and the hallways really needed refurbishing, that said, it was pretty clean and a good value for downtown Chicago. All the staff were very friendly and helpful. The staff members could have easily been employed at a much more expensive hotel!

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