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Congress Plaza Hotel

520 S Michigan Avenue, South Side, Chicago (IL), United States 60605 (Show on map)

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Congress Plaza Hotel Chicago (IL) - Guest Room Congress Plaza Hotel Chicago (IL) - Ballroom Congress Plaza Hotel Chicago (IL) - Guest Room Congress Plaza Hotel Chicago (IL) - Guest Room Congress Plaza Hotel Chicago (IL) - Interior Congress Plaza Hotel Chicago (IL) - Meeting Room Congress Plaza Hotel Chicago (IL) - Meeting Room Congress Plaza Hotel Chicago (IL) - Guest Room Congress Plaza Hotel Chicago (IL) - Outdoor Restaurant Congress Plaza Hotel Chicago (IL) - Lake View Congress Plaza Hotel Chicago (IL) - Restaurant Congress Plaza Hotel Chicago (IL) - Restaurant Congress Plaza Hotel Chicago (IL) - Hotel Exterior Congress Plaza Hotel Chicago (IL) - Guest Room Congress Plaza Hotel Chicago (IL) - Gold Room Congress Plaza Hotel Chicago (IL) - Congress Lounge
Congress Plaza Hotel Chicago (IL) - The Gazebo Restaurant Congress Plaza Hotel Chicago (IL) - Main Lobby Congress Plaza Hotel Chicago (IL) - Guest Room Congress Plaza Hotel Chicago (IL) - Guest Room Congress Plaza Hotel Chicago (IL) - Exterior
Area: South Side Number of Rooms: 871
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
80 reviews

Value for Money
6.6
Location
8.6
Staff Performance
6.8
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.1
Food/Dining
6.4
All reviews (80)
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Heather W. Groups United States of America, July 6, 2014
terrible - rooms dirty, smaller than standard beds
3.3
The rooms were dirty, small, smelled, entrance through back stairs with torn carpet. Rooms did not meet proper access needs. We have never stayed in such a bad hotel.
Tan K. Groups Malaysia, June 28, 2014
Great location near to various parks

Location Service Good housekeeping
6.3
Initial impression not so great as it looks old and run down Overall feeling is that it was clean but best of all, the location was ideal for first time visitors like us
Eileen C. Families with young children United States of America, June 22, 2014
Great stay

Staff, location, clean
10
They were so kind, friendly and helpful.
Anthony L. Couples Australia, June 22, 2014
Regretful experience
3.7
Congress Plaza is currently my worse hotel experience so far in the United States. It's old. Room and bathroom was ugly. Windows were unlocked and not easy to lock. Curtain was broken. No fridge. No temperature control. Overpriced. Tried to check in at 4 pm but the room was still not ready. I left behind a few items after checking out - called back to retrieve the items, but was not able to. Awful. Never going back.
Yat K. Groups Hong Kong, June 11, 2014
Soso

location, price,
4.7
Gary W. Business travelers United States of America, June 10, 2014
Good hotel, good value, good location

Near the Art Institute, good bars and restaurants in walking distance
7.3
Beau W. Couples United States of America, June 8, 2014
Amazing location, small rooms

LOCATION, LOCATION, LOCATION
8
Had a great stay at the Congress Plaza Hotel. Staff was very friendly and eager to help. Loved the history that the hotel had with it. Location could not have been any better. Only complaint was the rooms were too small.
Debra S. Groups United States of America, May 18, 2014
Rooms were clean. Hotel beautiful

Beautiful building Great view Good location
7.7
Perfect lactation, clean rooms and friendly staff.
Louis S. Couples United States of America, April 24, 2014
Never Again

Location
4
Will not be back. The hotel is poorly staffed and in a state of complete disrepair. Save your money. A tent would have been better. No hot water, the room was never cleaned, and worst of all... no one cared at all.
Poonsak S. Solo travelers Thailand, February 26, 2014
This congress is suitable price and good location

location price cand room very clean
7.3
For me, I came here for adventure. I walked all day anf this place is very nice because It's near a lot ot interesting places.

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Congress Plaza Hotel Chicago (IL) - ExteriorCongress Plaza Hotel Chicago (IL) - Guest RoomCongress Plaza Hotel Chicago (IL) - BallroomCongress Plaza Hotel Chicago (IL) - Guest RoomCongress Plaza Hotel Chicago (IL) - Guest RoomCongress Plaza Hotel Chicago (IL) - InteriorCongress Plaza Hotel Chicago (IL) - Meeting RoomCongress Plaza Hotel Chicago (IL) - Meeting RoomCongress Plaza Hotel Chicago (IL) - Guest RoomCongress Plaza Hotel Chicago (IL) - Outdoor RestaurantCongress Plaza Hotel Chicago (IL) - Lake ViewCongress Plaza Hotel Chicago (IL) - RestaurantCongress Plaza Hotel Chicago (IL) - RestaurantCongress Plaza Hotel Chicago (IL) - Hotel ExteriorCongress Plaza Hotel Chicago (IL) - Guest RoomCongress Plaza Hotel Chicago (IL) - Gold Room Congress Plaza Hotel Chicago (IL) - Congress LoungeCongress Plaza Hotel Chicago (IL) - The Gazebo RestaurantCongress Plaza Hotel Chicago (IL) - Main LobbyCongress Plaza Hotel Chicago (IL) - Guest RoomCongress Plaza Hotel Chicago (IL) - Guest RoomCongress Plaza Hotel Chicago (IL) - Exterior


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