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Conrad Bali

Jalan Pratama 168, Nusa Dua, Bali, Indonesia 80363

Recent customer reviews

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Excellent

8.4

based on 568 reviews

413 reviews in English

Value for Money
7.9
Location
8.1
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
8.0
All reviews (568)
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Levinna N. Groups Indonesia, April 18, 2016
Realy good and enjoyable
6.7
Has a good vibe to chill and relax
Christine R. Solo travelers Australia, April 16, 2016
Greet you by name
6.7
I love it that they greet you with 'welcome back' - and call you by name when speaking to you throughout the stay. Nothing is too much trouble for the staff - they gave us t-shirts to wear when out luggage was left behind, and made sure that we had the toiletries we needed. Great service and great location - Misel's spa just a short walk down the road.
Poh C. Business travelers Malaysia, March 6, 2016
Comfortable stay but a bit off from centre
4.3
Good and attentive staff but the hotel is a bit old-tired looking.
Rio W. Families with young children Indonesia, February 1, 2016
Kids Friendly, Relaxing Atmosphere

Beach, Pools, Spacey Room
8.3
It was a great experience. Resort was kids-friendly. Breakfast was OK with many selection to choose from. Pools were nice. Staff was great and friendly. Room was comfortable and spacey enough for family with children. The only setback is the water in the bathroom smelled chlorine like in swimming pool. Overall, it was a pleasant stay. Recommended.
Melville U. Couples United States of America, December 31, 2015
Layout

Pools, Beach, Staff Service
9.3
Great. Minor but annoying: (a) could not reduce room temp. below 24C, but the contrast wi the outside of 30-32 C made this seem cool enough. (b) Breaking down large bills for tipping was a hassle.
Jonny K. Families with young children Indonesia, December 25, 2015
A Nice Resort Thats Showing Its Age

Family Focus, Location, and Kids Facilities
6
The Conrad Bali is showing its age. There were many defects in our Deluxe Family Room, which includes leaky hand shower & shower head, electrical socket not working, and some lights that are not working (reading & wardrobe), and shower door that was stuck and cannot be opened. The facilities are also looking old compared to when we visited the Conrad 2 years ago. The positive side is that the Resort is very family oriented, with plenty of activities for both kids and adult. Like Yoga classes, biking tours and etc. Best of all kids below 12 eat for free if parents order a meal. Lets hope they renovate their rooms & facilities soon.
Alexander C. Families with young children Malaysia, December 22, 2015
Fantastic Conrad Bali

Friendly staff, sprawling and well manicured grounds and easy access to airport
9.3
We recently returned from a 7 day stay at Conrad Bali. This is our second visit in 3 years. Our original room was not up to mark. Aircon was weak and there were ants in the room. The staff more than made up for the initial disappointment by upgrading us to another room at the Conrad Suites wing. Needless to say the new room was fantastic and triple the size. This is a VERY kid friendly hotel. Kids eat free with adults in all the restaurants. They even have an air compressor by the pool to inflate the kids floats and rafts. The staff at Conrad is their biggest asset. From the front desk to the conceirge, f&b staff, kids club, housekeeping and pool side staff. All were exceptionally friendly and helpful. Special mentions go out to Umar, Dwi, (and another lady from kids club who led the 22nd Dec Balinese dance session), Karsana, Teguh (Suku), Yuga (Mediteranean by the sea) and Sudira (Azure). One day we were late for breakfast but the staff there still accommodated us, Yanni & Atwika. The hotel grounds are massive but very well maintained. The beach is clean but not great owing to the coarse sand. Breakfast is OK. Perhaps can rotate the menu daily? Rin Japanese is good and the Mediterranean restaurant very good. The concierge staff were able to recommend nearby spa and good local restaurants. Overall, a very happy second visit to Conrad Bali. Highly recommended.
Sarita S. Couples Thailand, December 21, 2015
5 star hotel for the mass tourists.

Pool, Well-maintained and friendly staffs
6.3
Good and beautiful hotel but for the mass. I had to wait in queue for 15 mins to get to breakfast.. The hotel facilities are great. It's a hotel for the tourists but not for relaxation
Dong C. Families with young children Hong Kong, December 20, 2015
Friendly services, but dated amenities

Location, Service, Size
8.3
A large property with good location and generally good services, but dated amenities.
Phallapa P. Business travelers Thailand, December 10, 2015
good location

Foodat 8 degrees south, shatter bus, supportive staff
9
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