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Conrad Hong Kong Hotel

Pacific Place, 88 Queensway, Admiralty, Hong Kong Central, Hong Kong

Recent customer reviews

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Excellent

8.6

based on
361 reviews

247 reviews in English

Value for Money
7.8
Location
8.9
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
8.2
All reviews (361)
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Daniel J. Business travelers Singapore, August 6, 2014
expected more

location , location, location.
6.3
the hotel is in a good location. the staff is what you would expect at a 5-star hotel. we upgraded to the executive floor and that was a waste of money. besides feeling cheated for the upgrade, the internet was horrible. even after a call to it provider it still didn't work in our room and i was using the cable and not wi-fi! and to top off the experience, my wife wanted to use the restroom near the main cafe, but someone had gotten sick in the bathroom and the staff were cleaning it up. i am sure that incident was not the hotel's fault, but it added to an already unpleasant experience.
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Jimmy T. Families with young children Indonesia, August 4, 2014
Fantastic stay in HK

Location, staff, comfort
10
Superb, clean n comfy room, helpful staff, good breakfast and most important is mtr station is located in the Pacific Place mall located below the hotel
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Louis T. Families with young children Indonesia, August 4, 2014
Excellence in facilities and service

Helpful staff, Golden Leaf resto with superb food and reasonable price, facilities around the hotel
10
Memorable, all staffs are very helpful when you ask questions about how to get around in HK, the Pacific Place mall has everything you need, including connecting to adjacent JW Marriot hotel and Admiralty MTR station where you can get to almost anywhere in HK with the help of map
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Louis T. Families with young children Indonesia, August 3, 2014
Faboulous Stay in HK

location, very helpful staff, mtr station
10
It was fabulous. All staffs are very helpful, they even introduce you to places of interest in HK and how to get there using public transport (mtr/ subway is just below the mall (pacific place 1). Food is excellent with one of HK best restaurant in house - Golden Leaf (reservation is suggested as this restaurant is usually filled up) and a japanese restaurant, Shiro, in Food Hall area in the Pacific Place 2 mall below also offers tantalizing selection. Rooms are spacious, clean and very well equipped
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Teo S. Families with older children Singapore, August 3, 2014
Beautiful Hotel

Location, Luxury and ambience
9.7
Great location and nice hotel. Hotel is beautiful and in great location. Staff we pleasant and friendly. Transportation is convenient and is great hotel to stay both for business and for leisure. One is spoilt for choice at the many eateries available in Hong Kong. Had a great stay and will come back again.
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Chi H. Couples Hong Kong, August 3, 2014
First time to try 5 star hotel in Hong Kong

View, Bed, Service
8
Very Nice
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Teo S. Families with older children Singapore, August 2, 2014
Best Hotel in Hong Kong

Location, ambience and luxury
9.7
Opulent deco in excellent location. Hotel is one of the best in Hong Kong. Transportation is also convenient and is definitely great for both business and leisure. The hotel is clean and comfortable and the staff were very friendly. Will come back again next time. We were also spoilt for choice at the many eateries and shopping available in Hong Kong.
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Jessica C. Families with young children United States of America, July 29, 2014
excellent family vacation

executive lounge, location, friendly staff
8
Although i was not granted a free upgrade as hoped, i had the most wonderful time at the conrad. The breakfast at the exec. Lounge was totally awesome. I have been to many exec. Lounges and this one blows them all out of the water. Room was a bit old and smelly due to humidity(i assume) but overall very clean and friendly.
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Elynda A. Couples Singapore, July 26, 2014
Disappointed by Conrad

Bathroom
6
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Charlotte G. Business travelers Canada, July 25, 2014
Review of the stay at Conrad HK

Food,, staffs who turn down beds,check in reception
9.7
The lady at the seafood buffet told me it was all full when I tried to book the buffet on Tuesday for Friday buffet!!!! They she call back saying that she Could accommodate us!!!! When I got there on Thursday evening, they gave me the worst table in the restaurant until I Insisted that changed the table for me, while she said all the tables were reserved! They gave a gentleman a very table close to the buffet table as he walked in n told her he did not have any reservation immediately n she also showed him that he can choose another table !!!! What do you think of it????
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