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Excellent 8.9
Based on 1196 reviews

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based on 1196 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.0
  • Location 8.8
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.5
  • Food/Dining 8.0
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Zoltan S. from Hungary
Stayed 2 nights in April 2015
Very elegant hotel
elegant, quiet, upmarket
Reviewed April 15, 2015

SHOICHIRO G. from Japan
Stayed 3 nights in March 2015
Service, Room, all good.
Reviewed April 03, 2015

Ophelia C. from Singapore
Families with young children
Stayed 2 nights in March 2015
Excellent service!! Fantastic rooms!!
Excellent service by front desk staff, Aisha. Spacious & clean rooms. Good location.
A very pleasant & happy stay at Conrad. Front desk staff, Aisha, knew I was ill & took the initiative to call & ask if I needed any other assistance, brought up more bottles of mineral water for me. As I had a toddler along, she also ensure the milk bottle steriliser & warmer was sent to my room. Over the 3 days stay, welcome gift packs & surprises were delivered to my room specially for my daughter. As I had another room for my parents & sisters, she also made sure there were extra sets of bedroom slippers & bedroom coat sent up as well. All I can say we all had a great experience at Conrad Macau! Another
Reviewed March 31, 2015

Vincent L. from Canada
Stayed 2 nights in March 2015
Good, boring, luxurious hotel
staff, quality, location
Perhaps I have a unique taste from most Asian people, as I am a Canadian Asian, but this is too luxuriously uncomfortable for me. I travelled with my fiancée to have a weekend getaway, and we were very pleased with the staffs' helpfulness and the room quality, these are two things you can expect from Conrad hotels. However, Conrad hotel was built right between Sheraton and Holiday Inn, so no matter which side your room is facing, you’ll only see the windows of the opposite hotel. The hotel lobby and lounge is directly in between the malls, making it seem less exclusive as gamblers walk by all the time. This hotel is classy, but feels too commercial as it's linked to high-end shopping malls, and somehow they only had Asian (mostly Chinese) foods without a single western one or bars. The location is quite good though, as it is right between the Venetian and City of Dreams, enabling us to enjoy all three areas. Thus, we ended up spending all our nights in City of Dreams, where the SOHO area is a lot more lively with music and good western foods; a lot better than Conrad's classy lounge which for some reason lacks music and atmosphere. Granted, I am the type of person who enjoys Miami beach and chilled night life kind of relaxation. So, if you or your wife loves brand names, wear Prada and Gucci all the time (including your shoes), quiet high tea, and simply don’t like going out much, then this hotel is perfect for you.
Reviewed March 20, 2015

Sze L. from China
Stayed one night in March 2015
good service, comfortable and relax hotel
Good experience on staying in Conard Macao!
Reviewed March 17, 2015

CHUN L. from China
Families with young children
Stayed one night in February 2015
Excellent customer service
good location, service
Reviewed February 28, 2015

pik Y. from China
Families with young children
Stayed one night in February 2015
excellent service
Good preparation for child. Having color pens and puzzles. Having bathing soap and lotions.
Reviewed February 23, 2015

Sze C. from Hong Kong
Stayed one night in February 2015
Lucky to get an upgrade
Large suite room, spacious bathtub, upgrade for me
Reviewed February 23, 2015

Muhammad S. from Indonesia
Families with young children
Stayed one night in January 2015
this is the best hotel I've ever stayed
Reviewed February 12, 2015

ng L. from Hong Kong
Solo travelers
Stayed one night in October 2014
hotel room
Reviewed February 12, 2015