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Excellent 8.9
Based on 1196 reviews

Recent customer comments

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Excellent



based on 1196 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.8
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for money 8.5
  • Food/Dining 8.0

Michael J.
United States
December 31, 2014
Very enjoyable place to relax an feel at home
Comfortable Room Great Check in/out Location
Very impressive service here from beginning to end. You can tell they are well trained and know how to service guests. Best example is when I ordered room service and the guy came to pick it up after I ate and noticed I did not eat the soup. I told him it was not nice and did not make a fuss about it. The main course was very nice though. About 20 min later I got a knock at the door with a free Tiramisu Desert and Fruit Plate at no charge. Attention to detail indeed. Stay here. I enjoyed it more than Venetian in some ways, but food choices around this hotel are very poor indeed, you need to do all of your eating at the Venetian outlets.

Chan K.
Hong Kong
December 31, 2014
Very nice and comfortable hotel
Clean, Very nice staff, 5 starts

Carl L.
Hong Kong
December 30, 2014
New hotel at the heart of Cotai
Comfort, Staff Service, Value
My friends and I stayed over in Macau for a night. This is the second time I've stayed there, and I have stayed in just about every hotel there. The room was large, we got the suite so we had a place to eat and relax and drink during our stay. Very clean and new, and the staff there was very polite and helpful. Price is good for this level of hotel. I would recommend staying there.

Ho T.
Hong Kong
December 29, 2014
comfortable & location
close to main & center area, comfortable & clean
have a good experience over Conrad Macao

Ming L.
Hong Kong
December 28, 2014
Good choice
Clean, Modern & Comfortable
Price is expensive but the room is clean, comfortable

Dao L.
Hong Kong
December 27, 2014
Very nice.
Good service. Value for the money.
Good experiences.

Leung L.
Hong Kong
December 25, 2014
good
good place
all good

Kelvin T.
Singapore
December 21, 2014
Nice hotel
good location excellent staff services and clean room
Will choose to stay tis hotel the next time I visit macau.

beng N.
Singapore
December 15, 2014
Awesome Conrad stay
Staff performance. Very helpful and attentive staff. Rooms with excellent decor and space.
Booked a room at Conrad on my wife's birthday, and they gave me a free upgrade to premier king suite. The room was fantastic and the service of the staff was really excellent. The lobby was not cluttered with people and the staff seem to be very efficient. Excellent stay and will stay again in future. Befitting of the Conrad brand.

Charm K.
Hong Kong
December 14, 2014
A real 5 stars hotel
1. Comfortable and clean room. 2. Shuttle to Galaxia and pier. 3. Friendly staff
Wonderful 5 star hotel with new facilities. Highly recommended.


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