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Conrad Macao-Cotai Central

At Sands Cotai Central, Taipa / Cotai, Macau (Show on map)

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Formerly : Conrad Macao Hotel

Conrad Macao-Cotai Central Macau - Deluxe King City View Conrad Macao-Cotai Central Macau - Deluxe Queen City View Conrad Macao-Cotai Central Macau - Deluxe Suite City View King Conrad Macao-Cotai Central Macau - Club Prm Suite City King Conrad Macao-Cotai Central Macau - Bathroom Conrad Macao-Cotai Central Macau - Bathroom Conrad Macao-Cotai Central Macau - Bathroom Conrad Macao-Cotai Central Macau - Bathroom Conrad Macao-Cotai Central Macau - Lobby Conrad Macao-Cotai Central Macau - Meeting Room Conrad Macao-Cotai Central Macau - Fitness Room Conrad Macao-Cotai Central Macau - Fitness Room Conrad Macao-Cotai Central Macau - Fitness Room Conrad Macao-Cotai Central Macau - Hot Tub Conrad Macao-Cotai Central Macau - Spa Conrad Macao-Cotai Central Macau - Hotel Shuttle Bus
Conrad Macao-Cotai Central Macau - Ballroom Conrad Macao-Cotai Central Macau - Suite Room Conrad Macao-Cotai Central Macau - Hotel Entrance Conrad Macao-Cotai Central Macau - Spa Conrad Macao-Cotai Central Macau - Lobby Conrad Macao-Cotai Central Macau - Ballroom Conrad Macao-Cotai Central Macau - Meeting Room Conrad Macao-Cotai Central Macau - Business Center Conrad Macao-Cotai Central Macau - Exterior Conrad Macao-Cotai Central Macau - Bathroom Conrad Macao-Cotai Central Macau - Coffee Shop/Cafe Conrad Macao-Cotai Central Macau - Restaurant
Area: Taipa / Cotai Number of Rooms: 636

Recent customer reviews

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Fantastic

8.8

based on
795 reviews

Value for Money
8.5
Location
8.7
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
Food/Dining
7.9
All reviews (795)
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Hunter W. Families with young children United States of America, March 31, 2013
Disappointing due to service

great rooms, great facilities, great shopping
7
We recently stayed at the Conrad Macau and although there were positives to our stay, we found it to be, overall, a very disappointing trip. Let me start with the good things about the hotel: -The rooms are stunning. We were in a standard kind-sized room and it was very, very spacious and beautifully appointed. We were pleasantly surprised by the size of the room and bathroom. My daughter especially loved the giant tub! -The pool area was beautiful and despite the cruddy weather we really enjoyed our time down there. Two of the pools were heated and swimming was fine in spite of the cold. The hot tub also looked really nice, but I did not go in. -The mall that it is attached to is quite nice, however the selection of western restaurants in very limited. We often ate at the Venetian (to which it is attached via a bridge) or at City of Dreams across the street. Now for the negative points: -We requested a non-smoking room before we arrived. We arrived to our “non-smoking” room (it was labeled as such) and it smelled so horribly of smoke there was no way to make it work. We had to wait at least 30 minutes for a room change. -Customer service here was a big issue for us. The first night the room above was having a party or a rave or something! We had our two little girls with us (2.5yrs and 4 months) and they could not sleep due to the noise. The older one was jumping up and down on the bed yelling “No sleep! No sleep!” while the baby was screaming bloody murder. I called multiple times to complain and each time I was told that they had sent security up and there was nothing they could do. I finally spoke to a manager who offered to switch rooms, but by then I had the 2.5yo asleep and all of our things were unpacked (the noise was STILL going on). They did not follow up with us until two days later when they asked us if we wanted to switch rooms on our final night. -While at the pool, my husband ordered chips and pico de gallo. We asked several times when
Foster F. Couples Hong Kong, March 30, 2013
GOOD

GOODGOODGOOD
8.7
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Yang Y. Couples China, March 29, 2013
Perfect stay

Great location, very clean
10
So S. Couples Hong Kong, March 27, 2013
Luxury hotel

All-inclusive hotel, Friendly staff, Clean room
9
Yeok P. Solo travelers Malaysia, March 26, 2013
Wonderful hotel and nice to stay

Pricing, nice design and good customer services
8.7
Wonderful hotel and nice to stay, hotel rate is not expensive but can experience 5 star services.
Yeok P. Families with older children Malaysia, March 26, 2013
Excellent hotel with good services

facility, room design and customer services
8.7
Excellent hotel with good services, staff is helpful and polite. with normal price can experience nice services.
Shi Q. Couples Singapore, March 25, 2013
Best Stay

Comfortable, Friendly Staff, Great Amentities
10
This is probably the best hotel I've ever stayed thus far. The hotel provides free shuttle to most of the main attractions, airport, ferry terminals (taxis are quite affordable too). The bed is huge and comfortable. The hotel even provides a huge complimentary black forest birthday cake for my girlfriend and it comes with a birthday card from the staff who served us at the lobby during check it, we thought that it's a really nice of them. Asking for directions from the concierge team was a breeze. I really recommend this hotel to anyone who's travelling to Macau.
Allen K. Families with older children Malaysia, March 21, 2013
luxury hotel and excellent service

location,shopping and casino
10
the new hotel on coati,room is big and comfortable,hotel staff provide excellent service for us.i would definitely book this hotel again.
Shing K. Couples Hong Kong, March 15, 2013
nice hotel for couple

large room, new, wif free gift
9
Hui P. Groups Malaysia, March 14, 2013
Affordable, comfortable, luxury and peaceful.

Comfortable room, quiet, great service.
9.3
We got upgraded to the suite room which was fabulous. There's a tv room, a very spacious living room and also a sleeping area with superb comfortable bed. Upon cleaning your room, they gave us a teddy bear! Everything is great there including their friendly services.

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Conrad Macao-Cotai Central MacauConrad Macao-Cotai Central Macau - Deluxe King City ViewConrad Macao-Cotai Central Macau - Deluxe Queen City ViewConrad Macao-Cotai Central Macau - Deluxe Suite City View King Conrad Macao-Cotai Central Macau - Club Prm Suite City KingConrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - LobbyConrad Macao-Cotai Central Macau - Meeting RoomConrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Hot TubConrad Macao-Cotai Central Macau - SpaConrad Macao-Cotai Central Macau - Hotel Shuttle BusConrad Macao-Cotai Central Macau - BallroomConrad Macao-Cotai Central Macau - Suite RoomConrad Macao-Cotai Central Macau - Hotel EntranceConrad Macao-Cotai Central Macau - SpaConrad Macao-Cotai Central Macau - LobbyConrad Macao-Cotai Central Macau - BallroomConrad Macao-Cotai Central Macau - Meeting RoomConrad Macao-Cotai Central Macau - Business CenterConrad Macao-Cotai Central Macau - ExteriorConrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - Coffee Shop/CafeConrad Macao-Cotai Central Macau - RestaurantConrad Macao-Cotai Central Macau - Swimming PoolConrad Macao-Cotai Central Macau - Swimming PoolConrad Macao-Cotai Central Macau - Coffee Shop/CafeConrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - LobbyConrad Macao-Cotai Central Macau - King DeluxeConrad Macao-Cotai Central Macau - Night ViewConrad Macao-Cotai Central Macau - Two Queen DeluxeConrad Macao-Cotai Central Macau - LobbyConrad Macao-Cotai Central Macau - Fitness Room

Customer Reviews - Conrad Macao-Cotai Central, Macau

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