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Excellent 8.9
Based on 1196 reviews

Verified traveler reviews

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Excellent



based on 1196 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.8
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for money 8.5
  • Food/Dining 8.0
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Cheng L. from Malaysia
Couples
Stayed one night in February 2015
Excellent service
excellent customer service. very attentive to the needs of customers.
Reviewed January 25, 2016

James M. from Philippines
Couples
Stayed one night in January 2016
Truly a 5 star Hotel
Staff and Locaation
The Hotel staff helps you feel welcomed. They provide free shuttle to almost all the area in Macau. Everything was ok except that we booked a non-smoking room but the room still smells like a smoking room so we have to transfer at the middle of the night because of the strong smell of cigarettes.
Reviewed January 12, 2016

Anabel L. from United Kingdom
Couples
Stayed one night in December 2015
Lovely stay
Helpful staff,spacious rooms,dinner buffet
Reviewed January 04, 2016

M N. from Indonesia
Families with young children
Stayed 2 nights in July 2015
good location
location,comfort and nice
so far so nice and good experienced
Reviewed December 30, 2015

yiing K. from Malaysia
Families with older children
Stayed one night in December 2015
Beyond expectation and satisfaction
Helpful and friendly staff, cleanliness, spacious
One of the best thing I experienced in Macau.
Reviewed December 22, 2015

Hung T. from Singapore
Couples
Stayed 3 nights in December 2015
Stay in Conrad macau
Staff service quality, room comfort
Reviewed December 18, 2015

Leong I. from Malaysia
Couples
Stayed 2 nights in April 2015
sweet memories
luxury, comfort & delicious
Reviewed November 17, 2015

Issinee V. from Thailand
Groups
Stayed 2 nights in July 2015
good facility
clean facility shopping
it is about ok
Reviewed November 06, 2015

KA L. from Hong Kong
Groups
Stayed one night in October 2015
Only the price is 5 star
1) Room still available 2) Air-con is cold enough 3) Souvenir is cute
Not the standard like other 5 stars, interior design is unbelievable. The shower head is fixed, not portable.
Reviewed November 02, 2015

Li L. from Hong Kong
Couples
Stayed one night in October 2015
Great service and high quality!
Very warm hospitality. They upgraded my room to deluxe suite for my birthday!
Elegant decoration with high quality. Everything is perfect!!!
Reviewed October 30, 2015