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Conrad Macao-Cotai Central

Estrada do Istmo. s/n Cotai, Cotai, Macau

Recent customer reviews

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Excellent

8.9

based on
1150 reviews

582 reviews in English

Value for Money
8.5
Location
8.8
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
8.0
All reviews (1150)
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Chung M. Couples Hong Kong, May 25, 2015
deleux suite good

good service in concierge
9.3
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Veron O. Couples Singapore, May 25, 2015
Poor lift system cum lift lobby

Mr Elvis had proved his positive working attitude, capabilities cum initiative to provide us the excellent services.He had arranged pillows and extra hangers in our room upon our check in.
7.3
(-)Lift Security is accessible by strange people.We were followed by a Chinese man upon check into the lift. He is a touth as he approached us inside the lift to change currency. We felt threatened and angry. (-)Some Chinese ladies hanging around the lift lobby when the security officer not presence.She is definitely involved in tacky business and is not a guest of Conrad.She had also followed us inside the lift and waited us to slot our lift access card and quickly pressed the floor she wanted. (-)Holiday Inn guests using the Conrad lift lobby to access thru the Fire Safety Doors. Fire Safety Doors should auto open when there is any emergency arise. We hope Conrad Management could look the above issues seriously as Security means Safety to the guests.
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Wong K. Families with young children Hong Kong, May 25, 2015
Great Hotel

Staff, Cleaningness, Luxury
9.3
Great experience
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Hui C. Families with older children Malaysia, May 18, 2015
Comfortable, Clean & Friendly

Comfortable, Clean & Friendly
9.3
The room is clean & comfortable. The staff is friendly & helpful.
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Yuen Y. Couples Hong Kong, May 17, 2015
room to improve

clean and tidy,good location
8.7
Providing recharging devices in guest room for mobile phone is so common even in China. This 5stars hotel can only offer recharging services at their front desk! I had to leave my phone instead of just the battery for recharging.
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Cienthen C. Couples Malaysia, May 15, 2015
comfortable stay

rooms and location
7.3
comfortable night sleep at the Conrad, would return if in Macau
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Jia W. Families with older children Malaysia, May 6, 2015
Worth the price

comfortable,cleaniness, friendly staff
9
very satisfied
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Chi C. Groups Hong Kong, May 1, 2015
nice hotel

room
9
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Abigail H. Groups United Kingdom, May 1, 2015
customer service

front desk staff Owen
9.3
Fantastic
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Ting Y. Solo travelers Hong Kong, April 30, 2015
Good service

check in. spa. tidiness
9.7
Enjoyable
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Conrad Macao-Cotai Central MacauConrad Macao-Cotai Central Macau - InteriorConrad Macao-Cotai Central Macau - Guest RoomConrad Macao-Cotai Central Macau - Guest RoomConrad Macao-Cotai Central Macau - Coffee Shop/CafeConrad Macao-Cotai Central Macau - Guest RoomConrad Macao-Cotai Central Macau - Guest RoomConrad Macao-Cotai Central Macau - Deluxe Suite City View King Conrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - BathroomConrad Macao-Cotai Central Macau - Hotel EntranceConrad Macao-Cotai Central Macau - Night ViewConrad Macao-Cotai Central Macau - ReceptionConrad Macao-Cotai Central Macau - Guest RoomConrad Macao-Cotai Central Macau - Business CenterConrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Dynasty 8Conrad Macao-Cotai Central Macau - Guest RoomConrad Macao-Cotai Central Macau - Elevator AreaConrad Macao-Cotai Central Macau - LobbyConrad Macao-Cotai Central Macau - Amenities - Turn Down GiftConrad Macao-Cotai Central Macau - ExteriorConrad Macao-Cotai Central Macau - Guest RoomConrad Macao-Cotai Central Macau - Bodhi Spa - ReceptionConrad Macao-Cotai Central Macau - Health Club - ReceptionConrad Macao-Cotai Central Macau - F&B - The LoungeConrad Macao-Cotai Central Macau - Bodhi Spa - Treatment Room Conrad Macao-Cotai Central Macau - Bodhi Spa - Foot Massage AreaConrad Macao-Cotai Central Macau - Bodhi Spa - Treatment Room 2Conrad Macao-Cotai Central Macau - BallroomConrad Macao-Cotai Central Macau - Dynasty 8Conrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Business CenterConrad Macao-Cotai Central Macau - BallroomConrad Macao-Cotai Central Macau - AmenitiesConrad Macao-Cotai Central Macau - Grand OrbitConrad Macao-Cotai Central Macau - Amenities - Nespresso Coffee MachineConrad Macao-Cotai Central Macau - LobbyConrad Macao-Cotai Central Macau - Dynasty 8Conrad Macao-Cotai Central Macau - Business Center - ReceptionConrad Macao-Cotai Central Macau - LobbyConrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Swimming PoolConrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Fitness RoomConrad Macao-Cotai Central Macau - Two Queen Junior Suite


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