arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Exceptional 9.4
Based on 34 reviews

Recent customer comments

Filter by traveler type
Exceptional



based on 34 reviews
  • Hotel Condition/Cleanliness 9.6
  • Facilities 8.0
  • Location 9.8
  • Room Comfort/Standard 9.1
  • Service 9.5
  • Value for Money 8.9
  • Food/Dining 9.3

Malcolm H.
United Kingdom
September 02, 2014
Holiday
Service quality of staff
Very good indeed

Anthony P.
United States
July 29, 2014
Great stay in Stellenbosch!
Great service, wonderful room and lovely food
Our stay was wonderful. They were not so busy so they upgraded us to a larger room which had an amazing bathroom. The service was impeccable and location right in the middle of town. Would highly recommend this place if you plan to visit the wineries in the region.

Tsunenari S.
Japan
June 22, 2014
good staffs, but...
staff, food,
Basically, the staffs were very kind and friendly. However, the manager whom I communicated when I got problem,was very dry and for my inquiry through e-mail, he just responded to discuss the payment and invoice and my request about lost baggage was ignored.

Shenaz J.
Canada
May 27, 2014
The service was incredible.
Very charming boutique hotel on a street with cafes and nice shops. Very quaint. The staff always went the extra mile to make our stay exceptional
One of my top 2 experiences at a hotel. And I have traveled a lot.

Nigel H.
United Kingdom
May 18, 2014
Very nice hotel and super staff
Location,bar & staff
Enjoyed it, nice hotel, great staff who were very good in allowing us to use the hotel as a base during the day we left as we had a late flight

Nigel H.
United Kingdom
May 10, 2014
Very nice hotel
Staff, location, attention to customers
Very nice hotel, great location, very helpful staff

Peter B.
United States
January 19, 2014
Well run, attractive hotel with excellent staff
location, staff, overall look
most enjoyable; good value for the money; great location in the center of Stellenbosch; helpful staff; clean, attractive rooms

Tommy B.
Sweden
January 01, 2014
Best location in Stellenbosch
Food and breakfast, personnel, location
Very comfortable room, quiet, centrally placed in Stellenbvsoch

Michael D.
United States
September 28, 2013
Very attentive staff, who are always available.
The breakfast is amazing, great wine selection and helpful planners.

Brent M.
South Africa
July 15, 2013
Comfortable and friendly
Location, location, location
Staff were friendly and attentive without being a nuisance. Location was perfect for enjoying the city's restaurants and attractions without the need for driving/parking which is a problem in Stellenbosch. I would happily stay there again if looking for a city/dining experience.