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Copthorne Hotel & Apartments Queenstown Lakeview

88 Frankton Road, Queenstown City Center, Queenstown, New Zealand 9300 (Show on map)

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Area: Queenstown City Center Number of Rooms: 85

Recent customer reviews

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Very Good

7.7

based on
170 reviews

Value for Money
7.8
Location
7.6
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
6.8
All reviews (170)
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Sunil V. Couples Australia, September 13, 2014
Review for Copthorne Hotel

Location, clean and comfort
7.7
Overall good. The location is excellent, hotel is clean and located centrally to town center.
Yang L. Couples China, September 10, 2014
Just OK

View,only view
6.3
Kwok L. Solo travelers Hong Kong, September 6, 2014
Good Experience

good staff, nice view, reasonable price.
9
Timikara T. Couples China, September 2, 2014
Great

Location price and clean
8.7
No fault gym was good, great.
Philip S. Couples Australia, August 25, 2014
Overrated.

Parking. Room service.
5.3
Hotel was 2.5 or maybe 3 star. Some ski busses refuse to drop off or pick up at the hotel, means a 250m walk to Millennium Hotel. Hotel does not offer any shuttle bus to town or airport. Staff were not particularly helpful with local or ski knowledge. Beds are old and falling apart (but comfortable). Fitness room is small but has cardio machines and dumbbells, unfortunately no benches. Spa has to be booked well in advance or you miss out. We would probably stay somewhere else next time.
Elizabeth B. Couples United Kingdom, August 18, 2014
Lovely staff but tired hotel

Staff, Spa Pool, View
7
The staff were very nice and helpful and that gave the hotel a nice atmosphere. There were also some nice bonuses in the form of the spa pool, the ski room and free luggage storage on check out. We were a bit disppointed with the room though, which (although clean) was pretty sparsely furnished and looked quite tired. There wasn't much in the way of bathroom toiletries and these only got replaced twice while we were there. Its a perfectly comfortable hotel, but for the price and the fact that its supposed to be 4 star, I was a bit disappointed. Also, don't get confused (as I did!) between Copthorne Lakeview (this property) and Copthorne Lakefront, which from the outside looks newer and nicer and is slightly closer to town.
Shane B. Solo travelers New Zealand, August 14, 2014
Amazing lake view

Car park, View, Location
7.3
The building is very old however the rooms are very large. The morning breakfast is a welcome treat before sliding down the hill. The road is chaotic in the morning if you have a vehicle however the parking is very convenient as it is a premium for empty space in Queenstown itself. A short walk into town is normally just enough to settle dinner and drinks by the time you go to bed for the next morning on the hill.
Yang M. Families with young children Singapore, August 12, 2014
the bed was not clean

location ok. the view is good.
5
It is horrible that i found a bed bug on the bed in the morning.
Ivan S. Groups Indonesia, August 8, 2014
good hotel in queenstown city

location, room, clean
7.7
very good hotel, the room was clean, bed was big and comfortable. didn't try the breakfast though...
Brendan H. Business travelers Fiji, August 5, 2014
nice value for money hotel

friendly staff ,nice clean comfortable
6.3
friendly professional reception,nice room,tasty food,recommend and will return

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