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Copthorne Hotel Auckland City

150 Anzac Avenue, Auckland City Center, Auckland, New Zealand (Show on map)

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Area: Auckland City Center Number of Rooms: 110

Recent customer reviews

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Good

7.2

from 85 reviews

Value for Money
7.2
Location
7.8
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.4
All reviews (85)
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Hsueh Y. Couples Malaysia, June 16, 2015
Clean and comfortable

Clean, quiet, strategic location
10
Jennifer S. Families with young children Philippines, May 9, 2015
Copthorne Hotel Auckland City
5
This customer has only rated this hotel and has not submitted any comments.
Katrina O. Couples Australia, April 28, 2015
Good location but hidden prices

Location, staff, room
6.7
Location was great but the rooms and halls are very echoing. You have to pay for wifi or use your own device for a max of 30 minutes free only available in the lobby. You have to pay for parking per day $10 and a room deposit of $50 a night so if you're there for 10 days they expect $500 on top of the room rate
Michael U. Solo travelers United States of America, April 5, 2015
Miss communications

Hard to find three things to say.
6.3
Regular day staff great. Swing shift out of the loop. Had annoying experience during departure where they wanted to charge me again and then for the wifi too, which was supposed to be included! The lady kept telling me it wasn't when upon checking the lady explained to me it was and even did a computer override for me. New Zealand and Australia are behind the times with how the whole wifi thing works in the rest of the world. They still think it's acceptable to charge guests for wifi per megabyte!! That was so 2000! It's 2015, they need to wake up. Guests now select accomodating based upon Internet availability! The shower here was best ever! Great water pressure. Elevator needs to be cleaned, or have carpet replaced cause it stunk. :)
Pandit V. Groups Australia, February 27, 2015
Okay

Room, Cleanliness, Facilities
6.7
The rooms were decently sized and beds were comfy. No wifi available in rooms! Only 1 hour access each day in the lobby. We were made to wait for our room to become available (after checking in after 2pm). Staff were well mannered.
Nazir U. Families with young children Pakistan, January 25, 2015
Average

Location
5.7
Average, it's clean and good location but Internet is very expensive and very slow.
David H. Couples United States of America, January 4, 2015
Budget hotel, good location

Location, cost is lower than some other hotels in Auckland CBD, harbour views
5.7
The hotel is located in a backpacker street, and it fits in with the low-cost feel for the area. It is close to many of the places that one would want to visit in Auckland. But the staff performance was mixed, and while the room was nice, it was very small. When I arrived at the hotel at 2:10pm, for a 2pm check-in, I was told that the room was not ready, and was asked to wait for 30 minutes. In fact, I ended up waiting for almost 90 minutes. That was a real downer, because I wanted to get around and see the sights.
Peter N. Business travelers New Zealand, January 2, 2015
Let down by Restaurant

None
5.7
The food provided in the Restaurant was of very poor quality
Rahul V. Families with young children Australia, December 22, 2014
Its average...

Www
5
Susan C. Solo travelers Australia, December 17, 2014
always a pleasure staying @ the Copthorne

helpful, friendly staff & love that you can open the balcony doors to let in the fresh air
6.7
Delightful like my previous stay

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