Very good 7.4
Based on 293 reviews

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About Copthorne Hotel Auckland Harbourcity


Located right on the city's waterfront, this welcoming, comfortable Auckland hotel provides quick and easy access to Auckland's bustling Viaduct Basin, the central business district, shopping, bars, restaurants, harbor activities, and the Vector Arena. Copthorne Hotel Auckland Harbourcity’s rooms all face north, taking advantage of the magnificent panoramic views of the Viaduct and the sparkling Waitemata Harbour.

Tactics Bar offers a relaxing retreat for a cooling drink, while you watch the comings and goings in the harbor. The hotel also offers a sauna and fitness room.

From check-in to check-out and from the business center to the fitness center, you will be made welcome. Copthorne Hotel Auckland Harbourcity’s facilities are impeccably run by a dedicated team of professionals with a passion for attention to detail. This property is a Qualmark 4-star and Enviro-Silver rated hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • fitness center
  • sauna

Food & beverage

  • 24-hour room service
  • room service
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • business center
  • currency exchange

Languages Spoken

  • English
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Any changes to a booking will be subject to a re-calculation of rates which may equal more than your original reservation.

When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 27 NZD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 05km
Distance to Airport: 22 km
Internet Usage Fee: 10 NZD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 187
Parking Fee (per day): 24 NZD
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 1971
Year Hotel Last Renovated: 2008
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Important notice

A complimentary free Wi-Fi internet for 30 minutes usage is provided within the lobby of the property.
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 6.8
  • Location 9.3
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.5

James H.
New Zealand
July 17, 2015
Auckland city convenience
View , location and staff
Good all round . Coffee plunger and free wifi would help.

lorelle C.
New Zealand
July 05, 2015
The follow up phone call with the GM re our concerns and issues with our stay - he was v professional and committed to seeking resolution
miserable. disallusioned staff flooded bathroom nil customer service broken Air Con inefficient and poor Customer service

Henricus S.
June 12, 2015
Nice Stay at Copthorne Auckland Harbourcity
View, Location,Carpark
We enjoyed our stay in Auckland very much and it was helped by the hotel location also by a lovely Maori lady who checked us in, making us feel welcome. The hotel room was nice and warm as it was winter time and night time got down to about 9c and only about 17c in the daytime. The carpark at the hotel was also very handy for our rental car and there were many nice places to eat close by also.

Kevin M.
May 31, 2015
Good location opposite Cruise Terminal
Very good, nice bar, good location

Gary C.
New Zealand
May 17, 2015
The Boatshow Weekend
Location, price, parking
Relaxing and would be happy to stay again.

Yuki H.
May 05, 2015
Value for money
Location, location, location

Cheryl M.
April 21, 2015
The view disappointing, staff were terrible
It's position
Everything seemed cheap. If you looked either side of the huge ANZ building right in front, the view was good. Staff were unfriendly & unhelpful. The noise in the street kept us awake and they never mentioned all the little hidden extras we had to pay for, like parking $24.00!!!

Peck T.
April 07, 2015
Comfortable Easter Break
Quiet, excellent harbour view, convenient
Pros: We stayed there for 3 nights. It was a comfortable stay. Very quiet room despite the close proximity to the harbour and the bustling of activities there. We had excellent views of the harbour. Our deal came with free breakfast and car parking which was a big plus. Our room was made every morning so felt spoilt to come back to a tidy and clean room at the end of each day. Cons: Areas for improvement: a) Please make sure the guests are given the right room first time. They put us in a bedroom with only a king-sized bed but our booking was for 3 adults. As the hotel was fully booked, we had to settle for a rollaway bed for the 3rd person. b) Would appreciate if the reception staff were more warm and welcoming. Would prefer them to walk through the amenities and other details at check-in without us asking. c)There was a sauna and gym but we were not told. Unfortunately the key pad to access hadn't got numbers on them hence gave up. d) Breakfast - was average but wouldn't pay $18 for it. We had breakfast there for 3 mornings but the food was exactly the same. No variation. Waiting staff were friendly though. e) Air con in the room was too noisy even though we put it on the lowest. f) Yes I agree that the hotel needs a facelift inside and outside to bring it up to 4-5 stars. The rooms and guest toilets look tired and worned. Marks on walls and wardrobe. Lifts are old. No hotel floor security because no access card is needed to go to each hotel floor. The lobby, restaurant and bars are the most modernised part of the whole building. This hotel has heaps of potential as the location is perfect. Overall, I would rate this hotel 3-stars. Peck

rex N.
New Zealand
April 07, 2015
nice stay
proximity to city centre, well presented staff, nice dining
it was great, well rested before our journey next day

Monique C.
April 06, 2015
Staff is not helpful, air condition is not working, room is so hot & dusty, noisy location but easy access to shops/restaurant.