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Copthorne Hotel Cameron Highlands

Kea Farm, Brinchang, Cameron Highlands, Malaysia 39100 (Show on map)

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Formerly : Equatorial Cameron Highlands
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Area: Brinchang Number of Rooms: 345
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
4513 reviews

Value for Money
7.0
Location
8.0
Staff Performance
7.3
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (4513)
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Cherry N. Groups Philippines, August 8, 2014
We had a great time staying here.

Their location definitely stands out. It's in the city and a walking distance near markets or stores.
8
Their location was perfect. They have a quite good selection of food. And their staff could be a bit more helpful and polite. Otherwise, we enjoyed our stay.
Sohan S. Families with young children Malaysia, August 7, 2014
Definitely Not Coming Back!

Location! Food was good despite of other reviews.
5.7
Check-in at 3pm, not enough staff at Reception, very slow. Staff also show no urgency in doing theur work. 11th Floor walkway from lift to room was dusty and dirty with litter, same rubbish on walkway for the 3 days duration of our stay despite complaints made to Reception. Staff never came to vacuum. Just imagine, 3days of not vacuuming the common area! Deluxe Room was newly renovated but room floor from door to toilet was dusty and had litter. Am pretty sure carpets in room not vacuumed for ages. My wife started sneezing as soon as we got into the room. Heated pool was ice cold! The 1 and only toilet in changing room smelled of urine(smelt like a public toilet) and had toilet paper on the floor. Reception staff said to make a complaint via email/internet. No sense of urgency and responsibility to guests! Despite bad reviews on F&B, food was nice. Breakfast was good value for the price. Lunch A'la Carte Menu was good as well, except for the Vegetable Soup of the day which smelled and tasted like it was spoilt to me. Requested for an iron and ironing board and they sent an iron with burn stains and material stuck on it. How not to get upset? Location of hotel I would have to say is Excellent. That is all the hotel has going for it..location and food I would say. Hygiene and cleanliness of hotel rooms and common area sucks big time..no maintenance. Reception staff very slow moving and blurr. Housekeepers don't take care of hygiene on floors and rooms. Restaurant staff are good though! Very disappointing experience on a whole. Will never recommend to family or friends and will never return back to Copthorne Cameron Highlands that's for sure!
Chiong G. Couples Malaysia, August 7, 2014
Location is good

Location , food, staff are friendly
3
The hotel located in town. Food is very good. Their staffs are very friendly and helpful
Tan G. Couples Malaysia, August 6, 2014
Decent Hotel

Price, Location, Climate
5.7
Mawarni A. Families with young children Malaysia, August 4, 2014
nice place to stay

nearby brinchang morning market
9.7
great...will come back again
Poh K. Couples Malaysia, August 4, 2014
Cameron highlands

Near to market, helpful staff, nice view
7.3
Satisfied with overall
Mahmoud Z. Families with young children Lebanon, August 4, 2014
clean good location

clean hotel location is nice
8
nice but staff need more experience
Daniel T. Couples Malaysia, August 3, 2014
Nice Stay

Comfortable bed, clean room, good location
8.3
Tung H. Families with young children Malaysia, August 3, 2014
Hotel is old

View
6
The superior room that i booked was old and heavy smell of clorox. I requested to change room and front desk upgraded me to Deluxe room without any charges. Deluxe room is nicely done, only complain is the bed and toilet room door.
Abdul H. Couples Malaysia, August 3, 2014
Copthorne Hotel Cameron Highlands
5.3
poor

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Customer Reviews - Copthorne Hotel Cameron Highlands, Cameron Highlands

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