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Copthorne Hotel Cameron Highlands

Kea Farm, Brinchang, Cameron Highlands, Malaysia 39100 (Show on map)

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Formerly : Equatorial Cameron Highlands
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Area: Brinchang Number of Rooms: 345
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
5124 reviews

Value for Money
7.1
Location
8.0
Staff Performance
7.3
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (5124)
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Zhafri M. Couples Malaysia, October 6, 2014
Hotel atop the hills

Location, location, location
6
It was uneventful, hotel was OK, kinda run-down and in need of refurbishment. The location is nice, peaceful and serene, cooler at night as well. Breakfast was mediocre and tastes a little bland. Staff was OK, but I had to wait awhile for the operator pick up my call when trying to get extra towels. Rooms were spacious but the shower head I had was not working. Free parking was great. In room amenities/toiletries were pretty bare. Overall it was so-so and nothing to shout about, but it is the cheapest out of all the other similar league hotels.
Yap S. Couples Singapore, October 6, 2014
Cool feeling

Wifi, cafe and lobby
4
Pool was too cold!
Lim K. Couples Malaysia, October 6, 2014
The room is good and staff are very great.

Friendly staff, nice room and nice lobby for rest
9.3
It is very confortable and very enjoy staying, overall it is satisfying
Sze M. Couples Malaysia, October 6, 2014
Strategic location, friendly staff

Strategic Location, great staff and nice lobby
7.7
My stay was memorable and nice. But suggest copthorne should do some upgrade or remake the rooms for better condition so that it will increase the value of money for customers
Eileen T. Couples Singapore, October 6, 2014
Great experience

Staff attentiveness, location of hotel and value for money
3.7
We were greeted very warmly by the reception staff who was very attentive to our needs. The hotel is also located relatively near to many attractions. Highly recommended!
Andrew N. Couples United States of America, October 6, 2014
secluded but lots of services in area

top of mountain, clean air, quiet
8.3
great buffet breakfast with lots of choices, room was clean with great mountain view at room balcony, massage shops and restaurant walking distance and also very close to Kea market where vegetables and strawberries are priced very reasonably. Best for those who have cars to get around to do their own tours. Otherwise, there is a tour desk in the lobby to arrange for transportation. Hotel has private carpark with lots of space so we loved that. Staff spoke English and most of them are very helpful
Foo N. Couples Singapore, October 6, 2014
poor service
5
the room is newly renovated, slow but working wifi & beds are comfortable 1. no responsecomments for enquiries regarding plans for additional breakfast. 2. giving a couple a separate twins bed (seriously?) when requested specifically in comment box to have a queen/king size bed. 3. reasons for not able to provide is because a group of walk-ins has swap all the rooms. you mean to say when i book so much earlier you cannot reserve 1 for me and expect a couple to sleep separated? 4. asking staffs for help to re-arrange the twins bed and place it together but staff said it is impossible. i have later managed to re-arranged it myself. simply put, lazy and insincere staffs. 5. bathroom sink are choking up with water. does not drain off. very bad for a newly furnished room. 6. 1 bottle cap was seen under the basin from day 1 to day 3 checking out, room cleaning never did saw and clear the bottle cap on floor. 7. replaced bath towel with blood stain. 8. staffs lacked training in service line.
Hui L. Couples Malaysia, October 6, 2014
hotel room better

reasonable, quiet, relax
6
We stayed at the apartment room for our first night, we don't like it because the location is far from main lobby, very quiet and building old, cleanliness need to be improved too. Maybe suitable for family because bigger space compare to hotel room. So next day we request change to their hotel room, because it just renovated not long ago, so the condition still good.
Sandra G. Couples Philippines, October 5, 2014
Nice place and good location

drop and pick up point, near to most of the tourist attraction
6.3
overall stay was great. Friendly staff and nice food. Very near to tea plantation and strawberry farm. Very convinient as bus drop off and pick up point Is just ourside the hotel.
Wan Y. Families with young children Malaysia, October 5, 2014
It was a pleasant stay.

Good location, staff was competent, dining was convenient
8.3
It was a pleasant stay. Would recommend it for families.

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Customer Reviews - Copthorne Hotel Cameron Highlands, Cameron Highlands

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