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Copthorne Hotel Cameron Highlands

Kea Farm, Brinchang, Cameron Highlands, Malaysia 39100 (Show on map)

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Formerly : Equatorial Cameron Highlands
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Area: Brinchang Number of Rooms: 345
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 5934 reviews

Value for Money
7.1
Location
8.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (5934)
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Mohamad A. Families with young children Malaysia, December 4, 2014
family trip

1.swimming pool 2.easy park 3.comfort room
7.7
Nice and comfortable
Firas A. Couples Kuwait, December 3, 2014
good hotel

location service and staff
10
Ilya U. Families with older children Russia, December 3, 2014
Good location, mediocre rooms

location
7.3
The hotel is located very close to BOH tea plantations (the major attraction of Cameron Highlands), staff is friendly and perform very well. However rooms condition are not quite up to the standards. We did not like a scent of mould odour in our rooms, continuous sewage clogging problem. There was no deposit safe in our room we had to deposit our passports at the hotel's lobby.
Chan C. Families with young children Malaysia, December 3, 2014
Copthorne Hotel Cameron Highlands

Location
5
Not bad
Muhammad N. Couples Malaysia, December 3, 2014
perfect place

location, staff and facilities
9.3
Nice and adorable
Nicolas B. Families with young children Singapore, December 2, 2014
Stay at copthorne - December 14

Amazing lobby, spatious apartments
4.7
We stayed in a 2 rooms apartment. It was spacious and agreeable although rundown, as is the hotel in general. Restaurant offer is very limited, quality satisfying but average for prices that resemble Singapore.
Ma E. Families with young children Singapore, December 2, 2014
very good hotel at prime location

nice location,clean and spacious
8.3
This was my second time at this hotel,this time staying at the apartment blocks. The apartments were clean and spacious and suitable for families with children. The loaction of the hotel is also very good with nice view from the windows. There is also restaurants and market nearby as well as strawberry farm just next to the entrance.Will definately stay there again if i visit cameron highlands again.
Jamaain J. Couples Singapore, December 2, 2014
Need Improvement

Location, Ambience and Views
6.3
Breakfast variety should be improve...Carpets need to shampoo
Choong W. Couples Malaysia, December 1, 2014
the staff were pleasant. overall ambient was great

comfort, easy access & clean
9
Ying C. Families with older children Malaysia, December 1, 2014
Poor cleanliness. Poor service

Scenery, weather, location
4.3
It took us around an hour to check-in (1530 - 1645). The sofa in one of our rooms stinks, while the washroom in the other room was not cleaned. After making complaint, the reception promised to send someone to have a look at our rooms. It took ages for the staff to arrived. Our subsequent complaints to the reception were addressed with no sense of urgency and all kinds of excuses. Finally, the staff reached after an hour (1655 - 1755) and helped us to switch rooms. Overall, this hotel does not deserve its current ratings.

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Customer Reviews - Copthorne Hotel Cameron Highlands, Cameron Highlands

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