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Copthorne Hotel Cameron Highlands

Kea Farm, Brinchang, Cameron Highlands, Malaysia 39100 (Show on map)

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Formerly : Equatorial Cameron Highlands
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Area: Brinchang Number of Rooms: 345
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
4081 reviews

Value for Money
7.0
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (4081)
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Syed N. Couples Pakistan, August 19, 2014
Good hotel

Nice big hotel. Good staff also gave me information regarding points of interests in Cameron. Good rates.
9
Nice clean hotel. Big lobby. Comfortable beds. Toilet has built in bidet commode...no muslim shower...I always find the built in bidet difficult to use...so just mentioning. Hotel's location is on an elevated hill...the highest town in Cameron (Brinchang). Nearby there is a dirty street market...sometimes there is a small traffic jam there because approach road is narrow. Presently there is construction going on in the area and all day long there is noise of heavy machinery...our room was on the 9th floor, and still there was heavy machinery noise coming in the room that would wake us up in the morning. But you can close all the windows tight to minimize it. Otherwise hotel and rooms are good and peaceful.
Ching Y. Families with young children Malaysia, August 18, 2014
Not Great but Satisfactory only

Strategic Location!
6.3
The Good: Check-in was fast, hotel staff was warmth and friendly; Strategic location; Nice mountain view; The Bad: Strong musty smell at the walkway; Water tap was not function properly, unable to adjust to the temperature we wanted; Breakfast's variety was ok but the taste was so so.
Saw H. Families with young children Malaysia, August 17, 2014
To be improve

Strategic location
6
William T. Solo travelers Malaysia, August 17, 2014
Overall Satisfactory

Location, Cleanliness & Bed
4.3
Thanks for the complimentary birthday cake surprise from the Duty Manager
Meikuan L. Families with older children Malaysia, August 17, 2014
Affordable accomodation

Good location, Quiet, spacious room
6.7
Relaxing, fresh air, good location. Should have improve the water pressure and upgrade the water tap. Quite fussy with the water heater because we have difficulties to adjust the right temperature during shower. Moreover, the water heater tap is at the waist level (typical Malaysian lady height)which we find inconvenient during shower. Hope the management will improve this. Last but not least, we will definitely back to this hotel in future.
Yu L. Couples Singapore, August 17, 2014
Old but reasonably maintained hotel

Breakfast, ample parking lots and very grand reception area
7
After around 8 hours of driving, we reached the hotel around 9pm in the evening. During check in, I was informed that they ran out of room with queen size bed as they are fully occupied and the only superior room size left are those with single beds. It's was disappointing even though they promised change of room the following day. I guessed I arrived too late. Condition of hotel was quite old but they did some touching up recently, you can still see paint stain on the carpet within the room. Toilet doors are old and slightly damaged, wasn't very well equipped as there were no bedroom slippers, bath robes, hand towels, toothbrush & toothpaste, and there wasn't any facilities information available within the room. I had expected more from copthorne really. Buffet breakfast was great with good variety but the second morning was unusually packed, and we even have to share table with others. Tried the BBQ buffet dinner and it's acceptable. Overall, marginally satisfied with the amount spent, but expected more from copthorne.
James S. Couples United States of America, August 17, 2014
Weekend in Highlands

location, view, breakfast buffet
9.7
We enjoyed our stay there. Room was clean but beds were very firm. We asked for a room with a view and it was gorgeous. The breakfast buffet was tasty and well presented. I would recommend this hotel to others. Great value for the price.
Kevin G. Families with older children United Kingdom, August 17, 2014
Average hotel

location, breakfast and staff
8
Very good location close to the butterfly farm and many strawberry farms. However the hotel is rather old and need renovating and also requires heaters as the rooms get very cold at night. Having said that, the hotel is still clean. Will probably stay there again if renovated.
Nurul F. Couples Malaysia, August 15, 2014
A nice stay

Near to most attraction place in Cameron
8
A nice hotel to stay.I wish they can deco the hotel a bit more elegant as it 5 stars hotel.Paint it.The condition is really good..
Syed M. Families with young children Malaysia, August 15, 2014
good

good
6
Good

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Customer Reviews - Copthorne Hotel Cameron Highlands, Cameron Highlands

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